As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

qgotv Line NumberingClosed   Report Builder for wpDataTables   Updated November 18, 2020 at 9:30pm   2 Most recent comment from Aleksandar Vuković:Hello qgotvThank you for your purchase.I'm not sure what you mean. If you create an Excel template, each row in the table will have a row ID.If you need this for a Word template, unfortunately it ... Vedant Saraf SHAREClosed   Report Builder for wpDataTables   Updated October 1, 2020 at 11:07am   2 Most recent comment from Aleksandar Vuković:Hello VedantI'm sorry but I don't quite understand what you mean?You can only download the report to your PC, or download it in your WordPress media library. There aren't any options to ... Vedant Saraf queryClosed   Report Builder for wpDataTables   Updated October 1, 2020 at 9:25am   2 Most recent comment from Aleksandar Vuković:Hi VedantI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.Our developers will be working on single-cell shortcodes in the f ... Procesos y Negocios Inteligentes S.A.S Group sections by fields in reportClosed   Report Builder for wpDataTables   Updated September 28, 2020 at 1:10pm   2 Most recent comment from Aleksandar Vuković:Hi there.Thank you for your purchase.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.The add-on currently doesn't sup ... Josh VonFeldt Images or files in reportsClosed   Report Builder for wpDataTables   Updated September 10, 2020 at 8:04pm   3 Most recent comment from Aleksandar Vuković:Hello JoshUnfortunately, like you saw in our documentation, including images in Report Builder reports is not possible, and they will not be included in the report.This is something we have planned fo ... chrisburr xlsx and pdfsClosed   Report Builder for wpDataTables   Updated August 3, 2020 at 10:34am   2 Most recent comment from Aleksandar Vuković:Hello ChrisAs you said yourself - something like this is not possible with the plugin's built-in features. Also, exporting the report in PDF format is not yet included, but our developers will be ... pavlo errorClosed   Report Builder for wpDataTables   Updated July 27, 2020 at 1:46pm   2 Most recent comment from Aleksandar Vuković:Hello pavloJudging by that error message, it seems like you don't have ZipArchive installed on your website.Please reach out to your hosting provider and ask them to install the Zip Archive.Befor ... Rochelle Roberts The downloaded reports won't open in wordClosed   Report Builder for wpDataTables   Updated July 7, 2020 at 10:14am   5 Most recent comment from Aleksandar Vuković:Could be, RochelleAs you can see in the video, I can see the file normally. chrisburr MS Excel versionClosed   Report Builder for wpDataTables   Updated June 24, 2020 at 10:00am   4 Most recent comment from Aleksandar Vuković:Hi again ChrisI don't have an answer to that question, unfortunately. It works with .xls and .xlsx, and given that this is the default Excel 2007 and later workbook format I believe it's go ... Wendy date filtering for reportsClosed   Report Builder for wpDataTables   Updated June 4, 2020 at 12:48pm   6 Most recent comment from Aleksandar Vuković:You're welcome WendyIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. eorlando1 Critical ErrorClosed   Report Builder for wpDataTables   Updated May 13, 2020 at 8:30am   6 Most recent comment from Aleksandar Vuković:Good news, EdI'm glad to hear that helped.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Michael Harrod Exporting individual rows NOT as zipClosed   Report Builder for wpDataTables   Updated April 27, 2020 at 6:31am   6 Most recent comment from Aleksandar Vuković:Great news, MichaelThanks for letting me knowIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. eorlando1 Printing a Single Row at a TimeClosed   Report Builder for wpDataTables   Updated April 6, 2020 at 9:27am   2 Most recent comment from Aleksandar Vuković:Hi eorlando1Thank you for your purchase, and for your kind words.Unfortunately, at the moment, there is no way to do that and our lead developer mentioned that this needs to be implemented in the futu ... Wendy lifetime updatesClosed   Report Builder for wpDataTables   Updated March 11, 2020 at 10:04am   7 Most recent comment from Aleksandar Vuković:Hello again Wendy.I'm attaching the Report Builder to my response here, but for the future, please note that you can download the add-on from our store http://store.tms-plugins.com/ after you lo ... Simon Trigger report download with javascipt?Closed   Report Builder for wpDataTables   Updated February 25, 2020 at 7:27am   6 Most recent comment from Aleksandar Vuković:Hi again Simon.You can try using load: jQuery(window).on('load',function(){ jQuery(".reportbuilder_button").click();});Can you please try that?