As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Public Tickets

marcobravissimo Pagnozzi Tow Table one filterClosed   Report Builder for wpDataTables   Updated February 14, 2019 at 3:11pm   3 Most recent comment from marcobravissimo Pagnozzi:uff I had read this:wpDataTables (@wpdatatables) 8 months, 2 weeks ago Hi there, sorry for the delay, With a free version it’s possible to display multiple tables on the same page, but not possible ... guimonclair FeatureClosed   Report Builder for wpDataTables   Updated February 11, 2019 at 7:54am   6 Most recent comment from Aleksandar Vuković:Hello again guimonclair.Well, yeah, the Report Builder is working independently of wpDataTables in that manner. Since you already defined what the source table is when you created the report, you ca ... Alan Multiple Tables per ReportClosed   Report Builder for wpDataTables   Updated February 7, 2019 at 9:26am   10 Most recent comment from Aleksandar Vuković:You are welcome Alan. If you have any more issues or questions feel free to open a new ticket, we will gladly help. Best regards. Harsha Unable to see data in reportClosed   Report Builder for wpDataTables   Updated February 7, 2019 at 8:19am   10 Most recent comment from Aleksandar Vuković:You are welcome Harsha. Glad I could help. If you have any more issues or questions feel free to open a new ticket, we will gladly help. Best regards. lastadam Report Builder - customize labelClosed   Report Builder for wpDataTables   Updated January 8, 2019 at 11:34am   4 Most recent comment from Isidora Markovic:Hi lastadam,You are welcome.  If you have any more issues or questions feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could take a minute and leave a Review ... John Masoner Generate a single reportClosed   Report Builder for wpDataTables   Updated December 18, 2018 at 4:20pm   28 Most recent comment from Miloš Jovanović:Hi John, Can you please check now  New Report wpdatatables support. The issue was in the template. You did not include all after the column name in the docx file like it is in our example from docum ... Jacques Spijkers fatal errorClosed   Report Builder for wpDataTables   Updated December 18, 2018 at 1:25pm   4 Most recent comment from Aleksandar Vuković:Hello again jaspijk.Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see a ... Filipe Report Builder add-on forClosed   Report Builder for wpDataTables   Updated December 10, 2018 at 12:04pm   10 Most recent comment from Miloš Jovanović:Hi Filipe,Can you please tell me which version of our main plugin and report builder do you use?Also tell me are there any errors in the server log.Best regards. Kevinevanssr 500 ErrorClosed   Report Builder for wpDataTables   Updated November 26, 2018 at 9:41am   2 Most recent comment from Miloš Jovanović:HI Kevinevanssr,Thank you for your purchase.Can you please tell me which version of our plugin and report builders are you using.Best regards. Azzurro_blu ImagesClosed   Report Builder for wpDataTables   Updated November 22, 2018 at 2:34pm   2 Most recent comment from Miloš Jovanović:HI Azzurro_blu,Thank you for your purchase.Sorry to disappoint you but unfortunately something like this is not possible to achieve with the plugin built in features at the moment.Best regards. TheDust Ajax-admin 500 errorClosed   Report Builder for wpDataTables   Updated November 13, 2018 at 1:02pm   12 Most recent comment from Miloš Jovanović:Hi TheDust,Sorry for late response but we did not work yesterday due to national holiday.Could you please confirm that this account is administrator level account. This is necessary for me to be able ... Carol Report builderClosed   Report Builder for wpDataTables   Updated November 2, 2018 at 3:45pm   2 Most recent comment from Miloš Jovanović:HI Carol,Thank you for your purchase.As I can see you opened a ticket with the same issue so I will close this one and we can continue on the other one.Best regards. anas6666 Countries and City columnClosed   Report Builder for wpDataTables   Updated October 31, 2018 at 10:55am   7 Most recent comment from Miloš Jovanović:HI anas6666,If you do not have foreign keys in the tables the cascade filtering will work.For example if you have table with 10,000 entries and you just want to be able to cascade only first 2 column ... Peter Brieska HTTP Error 500Closed   Report Builder for wpDataTables   Updated October 22, 2018 at 8:01am   6 Most recent comment from Isidora Markovic:Hi Peter,Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.The 500 Internal Server Error is a server-side error, meaning the problem ... Joel Ajax Error?Closed   Report Builder for wpDataTables   Updated September 14, 2018 at 11:07am   8 Most recent comment from Joel:Okay I see.  Thanks for your advice and the quick support, though!