As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

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Public Tickets

Simon Critical Error - bugClosed   Report Builder for wpDataTables   Updated February 24, 2020 at 2:30pm   12 Most recent comment from Aleksandar Vuković:Hello guys.Sorry for the late response, we're not working on weekends.Simon, the issue on echabok's site was that the ZipArchive is not installed.However, the error message from your websit ... Simon Replace recurring variables failsClosed   Report Builder for wpDataTables   Updated February 19, 2020 at 9:56am   2 Most recent comment from Aleksandar Vuković:Hello Simon.In a Word document, it should work as expected. Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as ... Randal Oulton VariablesClosed   Report Builder for wpDataTables   Updated February 18, 2020 at 12:22pm   2 Most recent comment from Aleksandar Vuković:Hello Randal1. You can pre-filter the table through URL, like mentioned in your question.2. If you enabled "Follow table filtering" when you created the report, it will follow the filter given in the ... rafaelrook Error with VariablesClosed   Report Builder for wpDataTables   Updated February 4, 2020 at 10:10am   4 Most recent comment from Aleksandar Vuković:Hi rafaelrookUnfortunately, you can't use a variable without ".all". The add-on wouldn't know which value to pull from the table.You can set the default rows visible to be "1", and enable "F ... Simon Multiple Tables Per ReportClosed   Report Builder for wpDataTables   Updated December 23, 2019 at 9:27am   2 Most recent comment from Aleksandar Vuković:Hello Simon.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.If you can create a custom script where all the reports' ... Rateb Report Buidler Download ButtonClosed   Report Builder for wpDataTables   Updated November 27, 2019 at 1:34pm   2 Most recent comment from Aleksandar Vuković:Hello Rateb.Thank you for your purchase.I'm not sure why this is happening, but I'd love to take a look.Please provide me a temporary WP-admin login for your site where this happens, so we c ... Dewan Rename report documentClosed   Report Builder for wpDataTables   Updated September 26, 2019 at 2:17pm   2 Most recent comment from Aleksandar Vuković:Hello Dewan.When you're creating or editing the report, you can define the name in the second step:Best regards. Dewan create bulk report from formsClosed   Report Builder for wpDataTables   Updated September 23, 2019 at 10:14am   4 Most recent comment from Aleksandar Vuković:Hello again Dewan.Can you show me the template as well?Also, I don't see "class="btn"" in the shortcode - and without that I don't believe the plugin was able to create the button, was it?T ... Jose Luis Orue Include images in excel reportsClosed   Report Builder for wpDataTables   Updated September 5, 2019 at 8:24am   2 Most recent comment from Aleksandar Vuković:Hi again JoseSorry, but there have been no changes in the add-on since it's latest release (version 1.1.6 from 15.04.2019).Our developers are currently extremely busy with priority tasks for ou ... Jacques Spijkers error 500Closed   Report Builder for wpDataTables   Updated August 26, 2019 at 12:04pm   2 Most recent comment from Aleksandar Vuković:Hello JacquesThe 500 Internal Server Error is a server-side error, meaning the problem probably isn't with your computer, Internet connection or plug ins but instead is a problem with the website ... wiredlisa Formatting URLsClosed   Report Builder for wpDataTables   Updated August 19, 2019 at 3:01pm   2 Most recent comment from Aleksandar Vuković:Hello wiredlisa.Like mentioned in our documentation, please note some limitations of the current version: Images, URL links, e-mail links are currently unsupported (“Raw” cell values will be inse ... Jose Luis Orue Include Signatures in reportsClosed   Report Builder for wpDataTables   Updated July 23, 2019 at 8:25am   6 Most recent comment from Aleksandar Vuković:Me too, Jose.I can't promise anything, though, but it has been forwarded to them.Kind regards. realsol Honor FilterClosed   Report Builder for wpDataTables   Updated April 22, 2019 at 8:16pm   2 Most recent comment from Aleksandar Vuković:Hello again realsol.Yeah, the plugin should follow table filtering if you enable it during the creation of the report:You can take a look at our documentation, and see how the reports change when you ... Harsha Report with limited dataClosed   Report Builder for wpDataTables   Updated March 7, 2019 at 12:12pm   8 Most recent comment from Aleksandar Vuković:You are welcome Harsha. Glad I could help. If you have any more issues or questions feel free to open a new ticket, we will gladly help. Best regards. Patrick report is not embedding in page or postClosed   Report Builder for wpDataTables   Updated February 22, 2019 at 8:29am   2 Most recent comment from Aleksandar Vuković:Hello Patrick.Thank you for your purchase.Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most ...