As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

markenvato23 Suppress edit messageClosed   Report Builder for wpDataTables   Updated September 13, 2018 at 3:26pm   4 Most recent comment from Miloš Jovanović:HI markenvato23,You can find the logic for that notices in this file assets/js/wpdatatables/wpdatatables.jsaround line1293 is the logic.Best regards. markenvato23 Creating a complex reportClosed   Report Builder for wpDataTables   Updated September 3, 2018 at 8:19am   2 Most recent comment from [deleted]:Hi Mark,Thank you for your purchase.Unfortunately this is not possible with current built in functionalities. Add-on is designed to fetch data from wpDataTables table and to change variables that are ... vocks22 There was a problem when trying to save your report!Closed   Report Builder for wpDataTables   Updated August 3, 2018 at 1:07pm   6 Most recent comment from [deleted]:Hi vocks22,I am not sure if this is bug because of multisite. Can you please try to deactivate/activate the plugin on each site separately and maybe this should fix the issue? roaddoc Report storageClosed   Report Builder for wpDataTables   Updated July 26, 2018 at 10:14pm   9 Most recent comment from roaddoc:Hello Milijko,thank you for pointing this out. I shall be back with you on this topic in 2 weeks as I lift off this night for vacation. I stored your email so this ticket can be closed by now. Thank y ... Cathexis Unable to open .Docx ReportClosed   Report Builder for wpDataTables   Updated July 9, 2018 at 9:56am   24 Most recent comment from [deleted]:Hi Mark,My coworker send you an email and you will proceed there. I'm closing this ticket. Pascal Vieille Conditionnal tagClosed   Report Builder for wpDataTables   Updated June 18, 2018 at 12:07pm   2 Most recent comment from [deleted]:Hi Pascal,Thank you for your inquire.Unfortunately there is no option to use conditional logic in reports at this moment. Only option to control what data will be included from one column would be wit ... Rob Church Changing report builder button classClosed   Report Builder for wpDataTables   Updated June 4, 2018 at 8:09am   2 Most recent comment from [deleted]:Hi robchur,Thank you for your inquire.If you want to right align report download button you can do it with CSS by adding rule for "reportbuilder_button" class. You will probably need to add float:rig ... Rob Church Report Grouping and FiltersClosed   Report Builder for wpDataTables   Updated May 21, 2018 at 12:27pm   2 Most recent comment from Miloš Jovanović:Hi robchur,Thank you for your purchase.Sorry to disappoint you but unfortunately something like this is not possible to achieve with the plugin built in features at the moment.Best regards. Stacy Selecting Data SourceClosed   Report Builder for wpDataTables   Updated April 24, 2018 at 10:08am   3 Most recent comment from Isidora Markovic:Hi Stacy,Thank you for your purchase.I am glad that now is working fine. Loading tables can depends of server configuration.Best regards. tc Google Sheets TablesClosed   Report Builder for wpDataTables   Updated April 19, 2018 at 8:04am   4 Most recent comment from Isidora Markovic:HI tc,We check your template and made manual table from Google spreadsheet that you provide and we can see that is working fine. If you want to show data in report only for filtered table, you have t ... ursula moore generating reportClosed   Report Builder for wpDataTables   Updated March 26, 2018 at 4:02pm   4 Most recent comment from Isidora Markovic:Hi ursula,Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.My team find out that your template is not proper set. You can see in our ... BestSolution My template is not working with singel fileClosed   Report Builder for wpDataTables   Updated March 20, 2018 at 1:00pm   7 Most recent comment from [deleted]:Hi Vilfred,There is no option to preserve line breaks from source file in the report but it is very good idea and we will take a look at it.  coltding Blank fields in reportClosed   Report Builder for wpDataTables   Updated March 20, 2018 at 10:21am   6 Most recent comment from [deleted]:Hi coltding,We didn't have any updates on Report Builder. We are currently working on other add-ons and for the Report Builder next main update will be related with PDF exporting.  rieffjj Label generationClosed   Report Builder for wpDataTables   Updated March 15, 2018 at 8:48am   4 Most recent comment from [deleted]:Hi rieffjj,The template that you have created is not good. Can you please explain me what kind of report you want to generate. For example you can fill it manually and send me .docx file so I can see ... wtun Loader continuously loading....Closed   Report Builder for wpDataTables   Updated March 12, 2018 at 10:47am   2 Most recent comment from Miloš Jovanović:HI Win,Thank you for your purchase. Unfortunately in order to use any of our Addons you must have the full version of our plugin. You can see in our documentation  * Report Builder is an add-on f ...