Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay
  Public Ticket #1159351
No Descarga reporte en DOCX
Closed

Comments

  •  2
    carbolivar started the conversation

    Luego de usas el asistente y generar el codigo, al dar click en el boton para descargar el documento o plantilla de WORD (DOCX), arroja un error la pagina:

    "Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log."

    Con el archivo o plantilla de Excel si funciona.

  • [deleted] replied

    Hi Carbolivar,

    To be able to better understand your problem please write a ticket in English.

  •  2
    carbolivar replied

    After you use the wizard and generate the code, clicking the button to download the document or WORD template (DOCX), throws an error the page:

    "Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log."

    With the Excel file or template if it works.


  • [deleted] replied

    Hi Carbolivar,

    Could you check server error log and try to find reason why is this happening? 

    Also make sure that you have latest version of plugin installed.