We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Jay row numbersClosed   wpDataTables   Updated May 29, 2023 at 7:38pm   4 Most recent comment from Miloš Jovanović:Hi, Jay.Apologies for a late reply once again.You're welcome.I am delighted to hear that this has been resolved. Thank you for letting us know. Please don't hesitate to create new tickets ... Jason No activation tabClosed   wpDataTables   Updated May 29, 2023 at 7:31pm   2 Most recent comment from Miloš Jovanović:Hi, Jason.Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... Griet De Groote updatingClosed   wpDataTables   Updated May 29, 2023 at 7:14pm   6 Most recent comment from Miloš Jovanović:Hi, Griet De Groote.Apologies for the late replies today, thank you for your patience.We will close this one, and will proceed to the said ticket.Thank you. Roman JSON parameter for ​Multiple selectClosed   wpDataTables   Updated May 29, 2023 at 6:31pm   3 Most recent comment from Miloš Jovanović:Hi, Roman.Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... akshay aggarwal toggle on instructions for filter selectionClosed   wpDataTables   Updated May 29, 2023 at 6:25pm   3 Most recent comment from Miloš Jovanović:Hi, Akshay.I am delighted to hear that this has been resolved. Thank you for letting us know. Please don't hesitate to create new tickets for anything else we could assist with. Have a great day ... Steve PAgination and FilteringClosed   wpDataTables   Updated May 29, 2023 at 5:55pm   9 Most recent comment from Miloš Jovanović:Hi, Steve.My apologies once again for a late reply.I can completely understand what you mean.We will do our best to make improvements on these points in the future,for the time being it is as you de ... Jeremy Cointin Cacheing serial arrayClosed   wpDataTables   Updated May 29, 2023 at 5:36pm   2 Most recent comment from Miloš Jovanović:Hi, Jeremy.Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to re ... Jon Siswick-Clark Very slow loading tablesClosed   wpDataTables   Updated May 26, 2023 at 5:58pm   4 Most recent comment from Miloš Jovanović:Hi, Jon. My apology for the waiting time. The errors 403 are still the same when i visit the page from my end. Check my Video here to see,  when the page tries to load, there is a very large number ... PCN Web Searching/Filtering Do Not WorkClosed   wpDataTables   Updated May 26, 2023 at 5:12pm   7 Most recent comment from Miloš Jovanović:Hi, PCN Web. I am sorry, but i did not understand your statement fully. When you say : 'a table that is outside the "WordPress" home table', i guess you mean to pull an SQL Table that is n ... Thomas Traugott Table with SQL Statement crashes, in phpmyadmin it works howeverClosed   wpDataTables   Updated May 26, 2023 at 1:08pm   2 Most recent comment from Miloš Jovanović:Hi, Thomas.Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to re ... Daiker remove ∑ from sum fieldClosed   wpDataTables   Updated May 26, 2023 at 10:53am   6 Most recent comment from Aleksandar Vuković:Thank you for your assistance, Jay.We're glad to see people helping each other here! Randall Nakamura Dropdown Menu on TablesClosed   wpDataTables   Updated May 25, 2023 at 12:30pm   2 Most recent comment from Miloš Jovanović:Hi, Randall.If you mean this filter dropdown for the Symbol column,you can easily make this. Go in your Column settings, in the Filtering Tab,set Filter Type as Selectbox or Multiselectbox :You can l ... kim wiil Autopopulate data entry fieldsClosed   wpDataTables   Updated May 24, 2023 at 2:26pm   7 Most recent comment from Miloš Jovanović:Hi, kim. This is a custom PHP code, and i am truly sorry to disappoint you, but our developers are extremely busy and they do not have time for any custom work in the near future. Our Support does no ... Kevin Bowser Table ToolsClosed   wpDataTables   Updated May 23, 2023 at 7:27pm   2 Most recent comment from Miloš Jovanović:Hi, Kevin. Yes. We have several built-in integrations with form plugins. These form integrations are : - integration for Forminator Forms, ( a free add-on),  - Formidable Forms integration;    ... Becca Tables Spinning on Save / Tables Not as Expected on Front EndClosed   wpDataTables   Updated May 22, 2023 at 7:19pm   21 Most recent comment from Miloš Jovanović:Hi, Griet De Groote.Apology for the waiting time on the reply, you made the ticket during the weekend so it took us some time to go through other tickets.We only work on weekdays.We responded to your ...