Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

wpDataTables YouTube Channel

Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay

Public Tickets

Mateusz Kopacz Slow rendering of table   wpDataTables   Updated February 27, 2025 at 8:54pm   13 Most recent comment from Miloš Jovanović:Hi Mateusz, I sincerely appreciate your patience. As mentioned in one of your older tickets, we’ve been experiencing some issues with our ticketing system. If you ever notice a longer response time, ... Alfred HIPKINS Data updates   wpDataTables   Updated February 27, 2025 at 8:12pm   2 Most recent comment from Miloš Jovanović:Hi Alfred, As mentioned on the other tickets with the long waiting time, our apologies. We had some serious issues with this ticketing system, which caused extreme delays.It should be solved, but we w ... Alfred HIPKINS Data not found   wpDataTables   Updated February 27, 2025 at 8:05pm   2 Most recent comment from Miloš Jovanović:Hi Alfred,As mentioned on your older ticket, my sincere apologies. We had big issues with this Support system which flagged some tickets as 'replied' in error, and we did not see them in tim ... Alfred HIPKINS Filtering   wpDataTables   Updated February 27, 2025 at 7:43pm   2 Most recent comment from Miloš Jovanović:Hi Alfred,I can see the issue from this ticket seems to be the same as on another ticket, where you also reported an SQL Query table has a filtering/search issue.The solution should be the same for bo ... Alfred HIPKINS Error saving table   wpDataTables   Updated February 27, 2025 at 7:41pm   5 Most recent comment from Miloš Jovanović:Hi Alfred, Could you show me the SQL Query that was used for this table - and I can advise if maybe some small modification/correction is needed to get the search to work? If the ticket won't all ... Alfred HIPKINS Create table error   wpDataTables   Updated February 27, 2025 at 7:38pm   6 Most recent comment from Miloš Jovanović:Hi Alfred,- In regards to the Excel sample you sent - Yes, this file has too many rows for it to be imported/uploaded directly via WordPress (more than 30 thousand rows).This is a limitation combined ... Escuelahockey Change start day of the datarange   wpDataTables   Updated February 27, 2025 at 6:45pm   12 Most recent comment from Miloš Jovanović:Hi,My sincere apologies, we are still having issues with this ticketing system, some tickets are getting 'flagged' as 'replied' and we don't see them in time due to this.We wi ... Evgeniy Orlov Bug on site   wpDataTables   Updated February 27, 2025 at 11:33am   1 Most recent comment from Evgeniy Orlov:I can't download table templates - redirect chain login->startpage->login Evgeniy Orlov Bug with PHP 8.3.x   wpDataTables   Updated February 27, 2025 at 11:31am   1 Most recent comment from Evgeniy Orlov:After update of server's PHP from 8.2.23 to 8.3.0 multiple fields are lost in frontend.This bug is attended byPHP Warning:  Undefined array key "Map" in /home/billigerimmo/public_html/wp-content ... Uriahs Uploading images from table failing   wpDataTables   Updated February 26, 2025 at 6:36pm   3 Most recent comment from Uriahs:I'm making use of Ultimate Member and I can see that the user role I created using it already has that capability for upload_files, this all worked fine before, not sure why it stopped working.I ... Michael Alvear I upgraded but it won't let me download   wpDataTables   Updated February 26, 2025 at 2:30pm   4 Most recent comment from Miloš Jovanović:Hi Michael,  Please follow this guide and it should be solved : Are You Getting “The link you followed has expired” Error in WordPress? If our article does not load for any reason, you can also ... Carolyn Knight WpDatatables support ticket ignored   wpDataTables   Updated February 26, 2025 at 8:04am   12 Most recent comment from Aleksandar Vuković:Understood, Uriahs, thanks for letting us know. I marked those tickets as unread and my colleague should be getting back to you soon. Once again, sorry for the inconvenience. I also want to thank ever ... Chairul no one responded our ticket nearly two monthsClosed   wpDataTables   Updated February 25, 2025 at 10:53pm   2 Most recent comment from Miloš Jovanović:Hello, As mentioned on the other tickets, my sincere apologies, we had serious issues with this Support ticketing system.We will soon switch to a new one, and this one seems to be fixed, but you can a ... Harshit Singh Ahuja Table width and responsiveness   wpDataTables   Updated February 25, 2025 at 12:18pm   2 Most recent comment from Miloš Jovanović:Hi Harshit,Can you please show us more details/steps, what you tried so far and what is the end goal?- Please also confirm what is the table type, is it perhaps a Simple table or another one, like Man ... Mark Olbert Customizing Scatter Plot   wpDataTables   Updated February 25, 2025 at 11:59am   10 Most recent comment from Miloš Jovanović:Hi Mark, Thank you for this feedback. I will do my best to clarify the situation regarding your license and subscription. License & Refund:Since we processed your refund, your license was automatical ...