Public Tickets
Jay Khatter
Refund of Starter LicenseClosed
wpDataTables
Updated November 26, 2024 at 11:02pm
3
Most recent comment from Miloš Jovanović:Hi Jay,
Just to confirm - our accounts have now refunded your Starter licence. The funds will be in your account within the following couple of business days.Let us know if you have any questions.
Dan Meyer
upgrade license from starter to standardClosed
wpDataTables
Updated November 26, 2024 at 4:38am
2
Most recent comment from Miloš Jovanović:Hi Dan,
If you upgrade directly on your Store account - you will not get a discount, and we currently have the Black Friday special discount - so in this situation, it is better to get a refund, then ...
Victor Hugo Calderón González
Settings-> Separate DB connection not working properlyClosed
wpDataTables
Updated November 26, 2024 at 4:29am
3
Most recent comment from Miloš Jovanović:Hello,
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond ...
Jim Allen
wpDataTablesClosed
wpDataTables
Updated November 26, 2024 at 4:02am
4
Most recent comment from Miloš Jovanović:Hi Jim,
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respon ...
Michiel Maandag
Adding of a missing chart type of Google, HighChartsClosed
wpDataTables
Updated November 26, 2024 at 3:45am
3
Most recent comment from Miloš Jovanović:Hi Michiel,
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to re ...
Jonna
Column type - CurrencyClosed
wpDataTables
Updated November 26, 2024 at 3:32am
10
Most recent comment from Miloš Jovanović:Hi Jonna,
My sincerest apology, there was an error on this ticket from my end - I wrote a reply, but it somehow did not get sent properly.
This will not happen again, thank you very much for your pati ...
Jonna
Chart.js not working!!!Closed
wpDataTables
Updated November 26, 2024 at 3:26am
2
Most recent comment from Miloš Jovanović:Hi Jonna,
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to resp ...
Massimo Gioia
ElementorClosed
wpDataTables
Updated December 24, 2024 at 5:48pm
4
Most recent comment from Miloš Jovanović:Hello,
Just following up on this issue.
Our developers released a new Update 7.1 in the meantime, which has a fix for this bug, that throws the error "elementor is not defined" in the browser develop ...
Megan Ford
Elementor PopupsClosed
wpDataTables
Updated December 27, 2024 at 2:30pm
7
Most recent comment from Megan Ford:Appreciate the follow up on this one. I confirmed we are using 7.1 and cleared the site cache, but still experiencing our pop up not loading when on certain pages like https://ptam.com/about/When on ...
Daniel Lewis
Disable loader on 6.7?Closed
wpDataTables
Updated November 22, 2024 at 9:29pm
9
Most recent comment from Miloš Jovanović:Hey Daniel,My apologies, this ticket got flagged as 'replied' in error and we did not catch this latest message in time.
I am glad to see our developers added the needed option, of course, y ...
Ed Schmidt
Table formattingClosed
wpDataTables
Updated November 22, 2024 at 8:59pm
2
Most recent comment from Miloš Jovanović:Hi Ed,
It depends what table type you need.1. If you can work with a Simple Table type, then you can easily create a table looking like that.Because with the Simple tables, you can align the cells in ...
Jim Radford
Display on iPhone Chrome and Mac SafariClosed
wpDataTables
Updated November 22, 2024 at 8:31pm
2
Most recent comment from Miloš Jovanović:Hi Jim,
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respon ...
Brad
RefundClosed
wpDataTables
Updated November 22, 2024 at 2:05pm
4
Most recent comment from Miloš Jovanović:Hi Brad,
My sincere apologies for all the waiting time on your tickets.
We are going over them right now, and going to respond as quickly as possible.
Thank you for all your patience.
Sigurd
Pie Chart PercentagesClosed
wpDataTables
Updated November 22, 2024 at 2:03pm
11
Most recent comment from Miloš Jovanović:Hi Sigurd,
My sincere apologies for all the waiting time on this reply. Thank you again for all your patience.
In regards to using average calculations in charts - This is currently not possible in an ...
Scott Simpson
Input Form CSS FormattingClosed
wpDataTables
Updated November 22, 2024 at 12:12am
6
Most recent comment from Miloš Jovanović:Hi Scott,
I am delighted to hear that this has been resolved. Thank you for letting us know.Anything else that we could assist with, please don't hesitate to create new tickets.
Once again our ap ...