Hello, in my displayed table several things are incorrect. I have tried inactivating all other plugins, and even tried a couple of different themes, and these issues persist.
1. Regular view does not display table until I turn off "Hide table until it is fully loaded".
2. Scroll bar is below bottom of page because of a large white space following the table. When I inspect the element I see "<div class="wtHolder" style="position: relative; width: 1341px; height: 2547.5px;">" 2547.5px seems excessive, not sure where it is coming from.
3. Table tools do not appear.
4. "Show 10 entries" drop down does not appear even though it is turned on.
5. Info block does not appear below the table even though it is turned on.
I am at a loss. Please help. This seems like it will be a very nice plugin once it is working.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Yes. I mentioned in my statement of the problem that I tried different themes. In fact I tried all of the themes I have installed. I just switched to Twenty Seventeen so you can see the result. I also tried setting "include bootstrap.js on the front end" on and off. The symptoms don't change.
It looks like there is an issue with the Modal for elementor plugin. Can you please tell me if that plugin is disabled do you still have the same issue with or without include bootstrap.js option.
I have disabled all plugins except for wpDataTables. The problem still happens with or without include bootstrap.js option. In the menu you can select "Test(excel view)" to see the result.
I think we missunderstand each other, sorry about that. I was trying to make a work regular view for the table, and now I see that you pasted the shortcode for the excel view table.
I pasted the both views for the tables on that page as you can see.
Also to see the difference between regular and excel view you can take a look at our documentation.
Some of the features for the regular tables are not available for the excel view tables as you can see.
Hello, in my displayed table several things are incorrect. I have tried inactivating all other plugins, and even tried a couple of different themes, and these issues persist.
1. Regular view does not display table until I turn off "Hide table until it is fully loaded".
2. Scroll bar is below bottom of page because of a large white space following the table. When I inspect the element I see "<div class="wtHolder" style="position: relative; width: 1341px; height: 2547.5px;">" 2547.5px seems excessive, not sure where it is coming from.
3. Table tools do not appear.
4. "Show 10 entries" drop down does not appear even though it is turned on.
5. Info block does not appear below the table even though it is turned on.
I am at a loss. Please help. This seems like it will be a very nice plugin once it is working.
Thanks,
Mike Heffner
Hello, I just noticed that the highest WordPress version you note is 4.8.x. My site is currently at 4.9.4. I wonder if this could part of the problem.
Hi Mike Heffner,
Thank you for your purchase.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Mike Heffner,
For testing purposes can you please tell me if you change the theme do you still have the same issue.
The problem is in the bootstrap.js files that many themes and plugins are using different version of it.
Let me know the result.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Bogdan,
Yes. I mentioned in my statement of the problem that I tried different themes. In fact I tried all of the themes I have installed. I just switched to Twenty Seventeen so you can see the result. I also tried setting "include bootstrap.js on the front end" on and off. The symptoms don't change.
Mike
HI Mike,
It looks like there is an issue with the Modal for elementor plugin.
Can you please tell me if that plugin is disabled do you still have the same issue with or without include bootstrap.js option.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Bogdan,
I have disabled all plugins except for wpDataTables. The problem still happens with or without include bootstrap.js option. In the menu you can select "Test(excel view)" to see the result.
Mike
HI Mike,
I think we missunderstand each other, sorry about that.
I was trying to make a work regular view for the table, and now I see that you pasted the shortcode for the excel view table.
I pasted the both views for the tables on that page as you can see.
Also to see the difference between regular and excel view you can take a look at our documentation.
Some of the features for the regular tables are not available for the excel view tables as you can see.
Let me know if you have any questions.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Bogdan,
The regular view provides what I need. It seems the plugin, "Popbox for elementor" is clearly the problem. I can live without that plugin.
Also, thanks for the reference to the documentation. I had looked through a lot of the documentation, but missed that page. It really helps clarify.
Thanks for all your help.
Best Regards,
Mike
Hi Mike,
Glad to be able to help.
I hope that you will enjoy our plugin.
If you have any more issues feel free to open a new ticket, we will gladly help.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables