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Public Tickets

Stefan Teuthof Searching a tableClosed   wpDataTables   Updated January 8, 2020 at 9:48am   2 Most recent comment from Aleksandar Vuković:Hello StefanThank you for your purchase.I suppose you created an SQL Query based table, correct?If your MySQL-query based wpDataTable doesn’t work correctly with server-side processing, probably thi ... Marc Invalid JSON ResponseClosed   wpDataTables   Updated January 8, 2020 at 8:26am   2 Most recent comment from Aleksandar Vuković:Hello Marc.Thank you for your purchase.This seems like a fairly simple query, and should be working fine. This error message usually occurs when there are some permission issues for some user roles, ... Chris Pacheco ActivationClosed   wpDataTables   Updated January 6, 2020 at 2:47pm   2 Most recent comment from Aleksandar Vuković:Hello Chris.Thank you for your purchase.If you don't see the Activation tab in main settings of wpDataTables, like this:That usually implies you still have the Lite version of the plugin installe ... Doug Colpitts accented lettersClosed   wpDataTables   Updated January 6, 2020 at 11:46am   4 Most recent comment from Aleksandar Vuković:Great news, Doug.Thanks for letting me know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Best regards. Arie Edit - No Delete, No Add RecordClosed   wpDataTables   Updated January 3, 2020 at 8:21am   4 Most recent comment from Aleksandar Vuković:You're welcome ArieIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Best regards. Arie Find Orphan recordsClosed   wpDataTables   Updated January 3, 2020 at 8:20am   6 Most recent comment from Aleksandar Vuković:Hey ArieThank you for letting me know how you got the desired result. I'll be checking that out, and I'll forward it to our development team, so they can test it. If they confirm this, they ... Yves add formula button does not workClosed   wpDataTables   Updated January 3, 2020 at 8:18am   4 Most recent comment from Aleksandar Vuković:Hey YvesWell, that's good newsProbably there was something in conflict during activation, and having wpDataTables activated first bypassed the conflict.Keep an eye on it, and if it comes up again ... Ignacio Google Event TrackingClosed   wpDataTables   Updated December 30, 2020 at 9:07am   2 Most recent comment from Aleksandar Vuković:Hello Ignacio.Thank you for your purchase.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.However, there is a detailed exp ... G4ntz changed domain nameClosed   wpDataTables   Updated December 26, 2019 at 8:25am   2 Most recent comment from Aleksandar Vuković:Hello G4ntz.Thank you for your purchase.If you still have access to the old domain, you can simply go to main settings of wpDataTables/Activation and deactivate the license. After that you will be abl ... michiiee Initially hide chart seriesClosed   wpDataTables   Updated December 23, 2019 at 1:41pm   4 Most recent comment from Aleksandar Vuković:You're welcome MichaelThank you, and you too!If you're going to look into wpDataChart callbacks, please make sure to check out some examples in our FAQ section, and make sure to visit chart ... Martin Keane expired purchase code - cannot updateClosed   wpDataTables   Updated December 23, 2019 at 11:52am   2 Most recent comment from Aleksandar Vuković:Hello MartinThank you for your purchase, and sorry for the inconvenience.I see you purchased the plugin in October, so it definitely cannot be expired. How many domains have you tried activating the l ... Steve Moore Paid version of wpdatatables keeps deactivatingClosed   wpDataTables   Updated December 23, 2019 at 11:14am   2 Most recent comment from Aleksandar Vuković:Hello Steve.Thank you for your purchase.If I understood you correctly, when you enter the purchase code in wpDataTables settings/Activation, the purchase code doesn't remain saved?If this is tru ... John Riedl How to Download Updated VersionClosed   wpDataTables   Updated December 20, 2019 at 2:41pm   4 Most recent comment from Aleksandar Vuković:You're welcome, JohnGlad I could be of service.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Kevin Whaley Creating A Table With RankingClosed   wpDataTables   Updated December 20, 2019 at 2:40pm   4 Most recent comment from Aleksandar Vuković:Ah, so creating a view with a variable is also a no-no, that's good to know, thanks KevinYou're welcome, sorry I couldn't have a more positive reply. peterveebee Create the table button not workingClosed   wpDataTables   Updated December 20, 2019 at 2:33pm   6 Most recent comment from Aleksandar Vuković:Ah, I see Peter.Well, the only thing that comes to mind is to duplicate the values of wp_datatables_columns row for the first table onto the rows of the new table.It's a good idea, though, and I ...