As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Public Tickets

Mark Stanton mysql queryClosed   wpDataTables   Updated September 4, 2020 at 1:30pm   13 Most recent comment from Aleksandar Vuković:Hi MarkI'm glad to hear that.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. David Change the header size & color of 1 specific tableClosed   wpDataTables   Updated September 4, 2020 at 12:16pm   2 Most recent comment from Aleksandar Vuković:Hello DavidThat can be done with some custom CSS. You can add a custom CSS class (for example "textclass") in that column's settings, and then change the color with something like this: .wpDataT ... David Kite "WITH not implemented" Can't run queryClosed   wpDataTables   Updated September 4, 2020 at 9:49am   2 Most recent comment from Aleksandar Vuković:Hello DavidThank you for your purchase.Our logic is based on a PHP SQL parser which has full support for the SQL dialect for the following statement types SELECT, INSERT, UPDATE, DELETE, REPLACE, RENA ... Claire Richards Editable Form TablesClosed   wpDataTables   Updated September 3, 2020 at 1:26pm   7 Most recent comment from Aleksandar Vuković:Hi again ClaireI suppose you're using a screen with width lower than 1600px, since the last button (Update Billing Data) is cut-off:You can scroll horizontally through that page, and you will see ... Hugo Leblanc-Dufour Table displayClosed   wpDataTables   Updated September 3, 2020 at 12:20pm   2 Most recent comment from Aleksandar Vuković:Hello HugowpDataTables is a WYSIWYG (What You See Is What You Get) concept based plugin. This means that the table should look the same both in back-end and in front-end. If your front-end table look ... Dave HTML EditorClosed   wpDataTables   Updated September 3, 2020 at 10:58am   3 Most recent comment from Aleksandar Vuković:Hello DaveI'm glad to hear the issue was eventually resolved.May I ask, what do you mean by this "looks like you are not supporting this product anymore"? Andrew Nelson mysqlClosed   wpDataTables   Updated September 3, 2020 at 9:08am   2 Most recent comment from Aleksandar Vuković:Hello AndrewMySQL query constructor is not an ‘ultimate generator’, it should be treated as helper for constructing a suggestion of a query, by trying to ‘guess’ what you want. We are constant ... Greg Text WrappingClosed   wpDataTables   Updated September 3, 2020 at 6:55am   2 Most recent comment from Aleksandar Vuković:Hello GregIf you need the table to wrap text, you need to disable the "Scrollable" option and enable "Limit Table Width" in Display settings above the table. When you do that, you will see a new optio ... Leo Display filtered chart without tableClosed   wpDataTables   Updated September 3, 2020 at 6:52am   2 Most recent comment from Aleksandar Vuković:Hello again LeoIf you want the charts to follow table filtering, then both the page and the chart need to be displayed on the same page. Also, for the filters to be shown, the table must be present as ... Leo Advanced filtering is not workingClosed   wpDataTables   Updated September 3, 2020 at 6:50am   8 Most recent comment from Aleksandar Vuković:I'm glad to hear that, LeoIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. rafaelrook Filter with current user loginClosed   wpDataTables   Updated September 2, 2020 at 12:58pm   4 Most recent comment from Aleksandar Vuković:Hi again rafaelrookThis issue will always follow until you have at least one entry with the admin account.The query cannot be completed if you add a condition like:SELECT * FROM myTableWHERE userID =� ... juan error al mostrar las tablas en mi wordpress no corganClosed   wpDataTables   Updated September 2, 2020 at 12:54pm   2 Most recent comment from Aleksandar Vuković:Hello juanThank you for your purchase.Please note that we don't speak Spanish, so please translate your future responses.If I understood correctly, you installed the plugin, and created tables, ... Александр Кравчук [wpdatatable id=31]Closed   wpDataTables   Updated September 2, 2020 at 10:24am   11 Most recent comment from Aleksandar Vuković:Alright, АлександрI responded to your email, so we will see what's going on when you inspect the page. Khalid Altolah Disabling a fieldClosed   wpDataTables   Updated September 2, 2020 at 10:21am   2 Most recent comment from Aleksandar Vuković:Hello KhalidThank you for your purchase.If you add a predefined value, you can't disable editing.What you need to do here is to hide that column from being edited in front-end with some custom CS ... Heather Wicksted Editing Filter in HeaderClosed   wpDataTables   Updated September 1, 2020 at 2:03pm   5 Most recent comment from Aleksandar Vuković:You're welcome, HeatherIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.