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Public Tickets

Saleh Fauzan WPDatatables No Update NotificationClosed   wpDataTables   Updated August 10, 2020 at 11:14am   2 Most recent comment from Aleksandar Vuković:Hello SalehThere's an issue with auto-updates, and it's on all wpDataTables installations. Our developers are aware of this, and the issue will be fixed with the next update.Until then, you ... Pedro Duarte upgrade 3.0Closed   wpDataTables   Updated August 10, 2020 at 10:05am   2 Most recent comment from Aleksandar Vuković:Hello PedroSorry for the inconvenience, our auto-updates don't work at the moment, but that will be fixed. We've actually released 3.0.1, so you'll be updating to that version manually. ... Damian error codeClosed   wpDataTables   Updated August 7, 2020 at 8:13pm   3 Most recent comment from Aleksandar Vuković:Hello DamianWhich version of the plugin do you have? If you're not on v3.0.1, the issue is linked to a recent update in Google's Privacy policy.As soon as this issue occurred we released th ... Martin Sims Load speeds for larger databasesClosed   wpDataTables   Updated August 7, 2020 at 1:57pm   2 Most recent comment from Aleksandar Vuković:Hello MartinThank you for your purchase.Yes, of course it would be faster. This is due to the fact that database tables (SQL query based tables) are server-side tables, meaning those tables fetch onl ... Alejandro Flamerich Bug reportClosed   wpDataTables   Updated August 7, 2020 at 1:38pm   2 Most recent comment from Aleksandar Vuković:Hello AlejandroFrom version 2.3 we've implemented a feature that you can use multiple separate DB connections for MySQL, MSSQL and PostgreSQL. For MySQL engine we are dynamically adding the accen ... Jeff Desilva Wordpress Update caused issuesClosed   wpDataTables   Updated August 7, 2020 at 11:09am   5 Most recent comment from Aleksandar Vuković:You're welcome JeffIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Kyle Hand Chart.js barchart not showing valuesClosed   wpDataTables   Updated August 7, 2020 at 9:02am   5 Most recent comment from Aleksandar Vuković:Good to know, KyleI'll forward the case to our Q/As so they can test it. Kyle Hand Page has no content - SQL issues?Closed   wpDataTables   Updated August 7, 2020 at 9:01am   9 Most recent comment from Aleksandar Vuković:Great news, KyleThanks for letting me know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Drew Porter Technical IssuesClosed   wpDataTables   Updated August 7, 2020 at 8:26am   4 Most recent comment from Aleksandar Vuković:Hello DrewWe saw you submitted a refund request, and the refund process has started. You will be refunded in 5 - 7 days, but if you decide to give the plugin one more shot, please purchase it again, a ... Markus Berg horizontal filteringClosed   wpDataTables   Updated August 6, 2020 at 12:55pm   2 Most recent comment from Aleksandar Vuković:Hello MarkusI'm not sure I understand what you mean. Can you show me an example in a screenshot?The chart engines we use in wpDataTables are free and somewhat limited. You cannot add any sliders ... Alejandro Flamerich Edit tables with Select UNIONClosed   wpDataTables   Updated August 6, 2020 at 8:04am   7 Most recent comment from Aleksandar Vuković:That's right, AlejandroWhen using UNION in wpDataTables results in issues, adding "UNION ALL" at the end of the query, like in your example usually does the trick. Kyle Hand Converting Chart JS Bar chart to a Stacked Bar chart - CallbackClosed   wpDataTables   Updated August 6, 2020 at 7:37am   2 Most recent comment from Aleksandar Vuković:Hello KyleI'm not sure if this is the right code. I, as well, need to dig through the Charts.js API, as I don't know which one needs to be used.I can take a look, but I can't promise ... Damian page caching not allowing table updatesClosed   wpDataTables   Updated August 5, 2020 at 7:59pm   2 Most recent comment from Aleksandar Vuković:Hello DamianThank you for your purchase.There is cache on Google's side, and it usually takes 10 - 15 minutes for changes to be seen in the wpDataTable, so this should happen regardless if you� ... Julian Buschmann Calculations in WpDatatableClosed   wpDataTables   Updated August 5, 2020 at 10:56am   4 Most recent comment from Aleksandar Vuković:I see, JulianYou wish to inherit the result from the first row of a formula column in the second row of budget column, and so on.Unfortunately something like this cannot be done with the built-in feat ... Micheal E McKinnon Data not populating tablesClosed   wpDataTables   Updated August 4, 2020 at 2:38pm   2 Most recent comment from Aleksandar Vuković:Hello MichealThank you for your purchase.That depends on the column type. If you're using single-line text, the database column is set to VARCHAR with character limit of 255. If you set it to be ...