Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay

Public Tickets

Álvaro Góis Filter values not workingClosed   wpDataTables   Updated April 6, 2020 at 3:19pm   4 Most recent comment from Aleksandar Vuković:You're welcome, ÁlvaroGlad I could help.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Álvaro Góis Hebraic (?) text in labels on table columns configurationClosed   wpDataTables   Updated April 6, 2020 at 7:14am   2 Most recent comment from Aleksandar Vuković:Hi ÁlvaroThat's custom column width, and honestly - I have no idea why that's in Hebrew, or something similar.Do you have a custom .po file? I tried this on my localhost, changing the site ... Anuja Siraj where to enter Purchase Code when I already installed the free version from plugins.Closed   wpDataTables   Updated April 6, 2020 at 6:05am   7 Most recent comment from Aleksandar Vuković:You're welcome AnujaIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. CreativeLeif Email Links in wpDataTablesClosed   wpDataTables   Updated April 6, 2020 at 5:27am   2 Most recent comment from Aleksandar Vuković:Hello CreativeLeifThank you for your purchase.Since they are coming from the database, you can concatenate the column through the query, like: SELECT column1,         CONCAT(`table1.emailCol ... EllisonEngenius Different Responsive BreakpointsClosed   wpDataTables   Updated April 6, 2020 at 5:23am   4 Most recent comment from Aleksandar Vuković:Good thinking there, EllisonEngeniusI'm glad to hear it's resolved.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Volendam_Music do_shortcode out of loopClosed   wpDataTables   Updated April 3, 2020 at 2:07pm   6 Most recent comment from Aleksandar Vuković:Hello again Volendam_MusicYou sent us just the HTML through your script. You can check that in the Network Response.It doesn't work because you don't have any of our scripts or styles on the ... Jeff Poulos I’m having problems figuring out how to create a chart based on a simple sql query resultClosed   wpDataTables   Updated April 3, 2020 at 12:56pm   2 Most recent comment from Aleksandar Vuković:Hello JeffThank you for your purchase.Charts can only be created from existing tables, so if you don't have any issues creating SQL Query based tables, you can create charts from the data in thos ... George Hurlburt EditClosed   wpDataTables   Updated April 3, 2020 at 9:09am   8 Most recent comment from Aleksandar Vuković:Thank you, GeorgeI'm glad to hear everything is working as it should.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Baran Kaypakoglu Charts not WorkingClosed   wpDataTables   Updated April 2, 2020 at 1:35pm   2 Most recent comment from Aleksandar Vuković:Hi again BaranI just got to this ticket.Like I explained in the previous one - there are a lot of tickets, so I need some time to go through all of them. I'll close this one, and will get back to ... Dalton Conditional FormattingClosed   wpDataTables   Updated April 2, 2020 at 12:35pm   2 Most recent comment from Aleksandar Vuković:Hi DaltonIf I understood you correctly, each user would have a different value of "High", "Normal", "Low" and "Critical". That needs to be entered manually in the table, and there can't be a co ... Singh Cant generate ChartsClosed   wpDataTables   Updated April 2, 2020 at 10:27am   4 Most recent comment from Aleksandar Vuković:You're welcome SinghGlad I could help.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Joy Sum of columnClosed   wpDataTables   Updated April 2, 2020 at 10:11am   6 Most recent comment from Aleksandar Vuković:Hello again Joy.To remove the SUM symbol from the footer, you need to open ../wp-content/plugins/wpdatatables/assets/js/wpdatatables/wpdatatables.js and on line 596 find this line of code: var sumLa ... Matt Kirchner Help with Chart FiltersClosed   wpDataTables   Updated April 2, 2020 at 10:02am   4 Most recent comment from Aleksandar Vuković:You're welcome MattIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Baran Kaypakoglu It just does not work!Closed   wpDataTables   Updated April 2, 2020 at 9:51am   2 Most recent comment from Aleksandar Vuković:Hello again BaranI see this is a duplicate ticket to this one:https://tmsplugins.ticksy.com/ticket/2345885/Please check my response there, and I'll close this ticket. Amine BKD “DATATABLES WARNING: TABLE ID=TABLE_3 - AJAX ERROR. FOR MORE INFORMATION ABOUT THIS ERROR, PLEASE SEE HTTP://DATATABLES.NET/TN/7”Closed   wpDataTables   Updated April 2, 2020 at 8:00am   2 Most recent comment from Aleksandar Vuković:Hello Amine Does this happen on pages where you only have one of these tables? Can you test that, please? Our server-side tables send out Admin-Ajax calls, and the error you received lets you know th ...