We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Ajay Bansal WP Data Table Plugin - Chart Datasource is not availableClosed Pre-purchase questions for wpDataTables   Updated September 13, 2022 at 6:12am   4 Most recent comment from Uroš Jovanović:Hello Ajay,At the moment, we do not have an active discount, but we could offer you a 20% discount for Amelia's Basic license. Please let us know if that is fine with you.Looking forward to you ... Robin Tindall Multi calendarClosed   Amelia   Updated September 13, 2022 at 6:07am   2 Most recent comment from Marko Davidović:Hello Robin, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. What you can do is you can do the integration with Google and Outlook and you can connec ... Tara Apply discount on-siteClosed   Amelia   Updated September 13, 2022 at 6:06am   4 Most recent comment from Uroš Jovanović:Hello Tara,Unfortunately, the discount cannot be applied once the payment has already been made.Please let me know if you have any other questions. Tara Calendar on back end starts at 12amClosed   Amelia   Updated September 13, 2022 at 6:03am   4 Most recent comment from Uroš Jovanović:Hello Tara,Glad to be able to assist you.Looking forward to your reply. Juan Makes location and/or employee required to complete the bookingClosed   Amelia   Updated September 12, 2022 at 8:11pm   11 Most recent comment from Miloš Jovanović:Hi, Sandor Sorry for this delayed response.Thank you for understanding, agreed.We will temporarily close this ticket - but of course, you can always come back to what we covered on it -or you can si ... ahmareen shaghil amelia 2.0 booking on oxygen builderClosed   Amelia   Updated September 12, 2022 at 7:56pm   2 Most recent comment from Miloš Jovanović:Hi, ahmareen  Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual t ... SERGIO SANCHEZ SOLO 1 O 2 CITAS POR PERSONAClosed Pre-purchase questions for Amelia   Updated September 12, 2022 at 5:14pm   2 Most recent comment from Uroš Jovanović:Hello Sergio,Thank you for reaching out to us.We have a plan to add this feature in one of the future updates, but there is no ETA at the moment.Please let us know if you have any other questions. Jeremy Avenarius Special days are not showing up in calendarClosed   Amelia   Updated September 12, 2022 at 4:54pm   3 Most recent comment from Uroš Jovanović:Hello Jeremy,Glad to hear that the issue has been resolved.Please let us know if you have any other questions. Oliver Bode QRCodeClosed   Amelia   Updated September 12, 2022 at 4:52pm   2 Most recent comment from Uroš Jovanović:Hello Oliver,Thank you for reaching out to us.We have a plan to implement this feature, but there is no ETA at the moment. I will pass your vote directly to our management team.Please let us know if ... Kyra Sundance URL link to Master Detail PageClosed   Master-Detail Tables for wpDataTables   Updated September 12, 2022 at 4:36pm   2 Most recent comment from Miloš Jovanović:Hi, KyraFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respo ... DISHANNA CLARK Square Integration Not workingClosed   Amelia   Updated September 12, 2022 at 4:26pm   2 Most recent comment from Uroš Jovanović:Hello Dishanna,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ ... David Subers Zapier IntegrationClosed   Amelia   Updated September 12, 2022 at 4:14pm   11 Most recent comment from Uroš Jovanović:Hello David,This issue is currently being worked on and tested and will be implemented in one of the next few updates.Thank you for your patience and please let us know if you have any other questions ... Luis Frontend ProblemClosed Pre-purchase questions for Amelia   Updated October 4, 2022 at 10:01am   20 Most recent comment from Uroš Jovanović:Hello Luis,There is a plugin called "WP Plugin Manager" that is used to disable certain plugins from specific pages. You can install it and disable the "Breeze" plugin from the page where the form d ... Daniel Kedinger PreSales Functionality QuestionClosed Pre-purchase questions for wpDataTables   Updated September 12, 2022 at 1:18pm   2 Most recent comment from Uroš Jovanović:Hello Daniel,Thank you for expressing interest in our plugin.Integrating a chart type in the core of the plugin can be achieved by an experienced developer, by editing the source code of our plugin, i ... Tymek Placeholder - %Tomorrow%Closed   wpDataTables   Updated September 12, 2022 at 12:34pm   2 Most recent comment from Uroš Jovanović:Hello Tymek,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to r ...