As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Brasileu Step By Step 2.0 Confirmation PageClosed Pre-purchase questions for Amelia   Updated September 21, 2022 at 6:15am   6 Most recent comment from Marko Davidović:Hello Brasileu,You are most welcome. You can stay up to date with all the implementations and bug fixes with our changelog on the following link https://wpamelia.com/changelog/.If you have any more ... PeriPeriCreative Email notification for appointment changedClosed   Amelia   Updated September 20, 2022 at 8:53pm   2 Most recent comment from Stanislav Snagovskiy:Hello PeriPeriCreative, Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: h ... szmTypkiaYlrEJqV nVyJYZfWxTIabClosed Pre-purchase questions for Amelia   Updated September 20, 2022 at 8:47pm   1 Most recent comment from szmTypkiaYlrEJqV:LFXjEqTryPnxJZic PeriPeriCreative Hide tabs in employees setupClosed   Amelia   Updated September 20, 2022 at 7:03pm   4 Most recent comment from Stanislav Snagovskiy:Dear PeriPeriCreative,You are welcome,  but that is custom work, and unfortunately, we do not provide custom work at the moment and I will not be able to assist you here.Thank you for your suggest ... Andrew Illegal mix of collationsClosed   wpDataTables   Updated September 20, 2022 at 6:21pm   7 Most recent comment from Miloš Jovanović:Hi, Andy Sorry for the waiting time.I am delighted to hear that this has been resolved, absolutely awesome!Thank you for letting us know, and for confirming that it was due to the collation in some D ... Rees Microsoft AzureClosed   wpDataTables   Updated September 20, 2022 at 6:18pm   4 Most recent comment from Miloš Jovanović:Hi, Rees That is correct.Firstly when you input all the relevant remote connection details,  into the "Separate DB connection" tab, you can Test if the connection between wpDataTables and the remo ... Gary Loewenthal Edit row no longer updating table - no error messageClosed   wpDataTables   Updated September 20, 2022 at 5:46pm   4 Most recent comment from Miloš Jovanović:Hi, Gary Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... SEAN SMITH Step By Step Calendar ColorClosed Pre-purchase questions for Amelia   Updated September 20, 2022 at 4:06pm   2 Most recent comment from Uroš Jovanović:Hello Sean,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we can log in and take a look ‘from the inside’ as that ... Eric Amelia booking sizeClosed Pre-purchase questions for Amelia   Updated September 20, 2022 at 4:00pm   5 Most recent comment from Miloš Jovanović:Hi, Roberta And we just forgot to mention,Additionally, I just wanted to point out that we have pages with Demos, that you can use to try out the plugin's features - https://wpamelia.com/demos ... youngjin kim (ctxwing) wpDataTableClosed   wpDataTables   Updated September 20, 2022 at 3:32pm   2 Most recent comment from Miloš Jovanović:Hi, youngjin kim Thanks for reaching out to us - I am sorry, but we are not sure we understood the example. The part on the top right - is this to select from all the columns in the table, which wil ... Giam Booking details missing after paymentClosed   Amelia   Updated September 20, 2022 at 3:22pm   4 Most recent comment from Uroš Jovanović:Hello Giam,Thank you for that.Looking forward to your reply. Gerardo customizationClosed   Amelia   Updated September 20, 2022 at 1:20pm   4 Most recent comment from Marko Davidović:Hello Gerardo,This is the only way to achieve this. This way it will skip the service and employee choosing options.In other cases customer needs to choose the service first then the employee so that ... Lowe Marketing Shortcode incompatibilityClosed   Amelia   Updated September 20, 2022 at 12:58pm   2 Most recent comment from Marko Davidović:Hello, Thank you for reaching out to us. The issue could be that you use the old form and the new form on the same page. The old forms use vue2 and the new forms use vue3, and for this reason old and ... PeriPeriCreative Limited amount of extrasClosed   Amelia   Updated September 20, 2022 at 11:36am   2 Most recent comment from Marko Davidović:Hello, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. Each extra is accounted separately. I'll kindly ask you to add it as a feature suggestio ... Lorenzo Book 2 different appointments in the same timeClosed   Amelia   Updated September 20, 2022 at 11:27am   2 Most recent comment from Marko Davidović:Hello Lorenzo, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia.I'll kindly ask you to add it as a feature suggestion on this https://features.wpa ...