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  Public Ticket #3127207
Adding sessions to customer package from backend
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  •  1
    Elias started the conversation

    --- If a customer bought a package, is it possible to schedule sessions from that package myself from the wp backend without needing to log in to the customer panel?

    --- Can I add an extra session for a customer from the backend? Can I specify that the extra session will  be with a specific teacher?

  •  1,339
    Marko replied

    Hello Elias,

    Thank you for reaching out to us.

    1. Yes you can book a package or appointment within a package for a customer on the backend

    2448084057.png

    2. Yes, you can add extras from the backend, but the extras will be held with the same employee that is booked for that appointment.

    6649995128.png

    If you have any more questions please open another ticket and we will gladly help you there.

    We wish you all the best.


    Kind Regards, 

    Marko Davidovic
    [email protected]

    Rate my support

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  •  1
    Elias replied

    Thanks.

    Regarding your answer to number 2, can the "extras" be scheduled at a different time? Or are they simply about adding extra time on a given session that is already scheduled?

    I have not implemented version 5 yet (still on version 3.x) and what to know what can be done with it first.

  •  1,339
    Marko replied

    Hello Elias,

    Please update to the latest version so that the plugin can function properly. When it comes to the old version of the plugin, if you have any issue we can not know exactly what the issue is because it is already an outdated version that is not maintained.

    Extras allow you the possibility to add additional services or products customers can buy when they are scheduling the appointment. By click on the “Add Extra” button, new options will appear:

    Selection_031.pngSelection_031.png
      • Name – This is the place where you will enter a name for the extra. Besides the name, you will see the “Translate” option so you can translate extra name in multiple languages and use it on the multilingual website.
    Selection_032.pngSelection_032.png
      • Duration – If you want to define additional services and give them a duration, this is where you do it. Duration is not required because there can be extras that your customers can buy without affecting the appointment’s duration (e.g. special equipment).
    Selection_033.pngSelection_033.png
    • When you create at least one extra, you will see an option to choose whether the extras will be mandatory in the booking process or not, and this option will show up above the extras list. If you enable the option “Set extra as a mandatory field“, you will be able to choose the minimum number of extras that will be mandatory for booking when the customer books the service they are created for.
    Screen-Shot-2021-05-20-at-12.02.37-PM-2.pngScreen-Shot-2021-05-20-at-12.02.37-PM-2.png

    Please note: If your extra service has a duration, you should know that currently extra time will not be multiplied by the number of persons in the booking or extras quantity, so you will see time for just one extra.

      • Price – This is where you set a price for your extra product or service.
    Selection_034.pngSelection_034.png
      • Maximum Quantity – Here you can set the maximum number of extras that one customer can choose in the booking process. For example, if you set 1, a customer will only be able to add one extra to the service. If you set more, your customers will be able to add a larger number.
    Selection_035.pngSelection_035.png

    I'll kindly ask you to add it as a feature suggestion on this https://features.wpamelia.com/

    Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.

    If you have any more questions please open another ticket and we will gladly help you there.

    We wish you all the best.



    Kind Regards, 

    Marko Davidovic
    [email protected]

    Rate my support

    wpDataTables: FAQ | Facebook | Twitter | InstagramFront-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | InstagramAmelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables