As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Peter Bug if customer buys two packages and one is inactiveClosed   Amelia   Updated September 19, 2022 at 6:22am   4 Most recent comment from Marko Davidović:Hello Peter, Payment is in pending because it was paid via on-site option. But as far as we can see everything is working. Video will help us to see the steps and how the issue appears on your end. Ho ... Tirol Google location errorClosed   Amelia   Updated September 17, 2022 at 6:48pm   2 Most recent comment from Stanislav Snagovskiy:Hello Andreas, Thank you for reaching out to us.Did you enable Google Map API Keys on your Google account (enabling all necessary API's from the screenshot below), and have you added your billi ... Tirol several locations for one employeeClosed   Amelia   Updated September 17, 2022 at 6:18pm   2 Most recent comment from Stanislav Snagovskiy:Hello Andreas, Thank you for reaching out to us.Yes, but unfortunately it is not possible to add more locations to one employee. There is a workaround where you can make three same employees with dif ... Lissi Sigillo Zoom IntegrationClosed   Amelia   Updated September 17, 2022 at 6:06pm   8 Most recent comment from Uroš Jovanović:Hello Lissi,Glad to hear that the issue has been resolved.Please reach out to us if you have any other questions. Gila Dávid 1 service multiple currencyClosed   Amelia   Updated September 17, 2022 at 6:01pm   6 Most recent comment from Uroš Jovanović:Hello Sandor,Glad to be able to assist you.Please let us know if you have any other questions. Harith Jayasena Two different currencies for two servicesClosed   Amelia   Updated September 17, 2022 at 6:01pm   6 Most recent comment from Stanislav Snagovskiy:Dear Sandor,You are welcome!If you have any more issues or questions feel free to ask, we will gladly help. Ruben Betancur Doubt about Woocommerce integration and payment in currenciesClosed   Amelia   Updated September 17, 2022 at 5:39pm   2 Most recent comment from Stanislav Snagovskiy:Hello Ruben, Thank you for reaching out to us.>We have an event whose payment is in dollars and we have another event whose payment would be in another currency, how can we link another currency?Ameli ... Atdhe Boshnjaku RequestsClosed Pre-purchase questions for Amelia   Updated September 17, 2022 at 5:13pm   6 Most recent comment from Miloš Jovanović:No problem at all, Sandor;thank you for sharing the suggestion with usHave a nice weekend! Ovidio "add to calendar" page doesn't show textClosed   Amelia   Updated September 19, 2022 at 11:02am   12 Most recent comment from Miloš Jovanović:Hi, Ovidio  Sorry for the delay - That is strange.  I just followed the steps to cause the bug,  and I am not able to reproduce it on my Test Site with the latest version  ( I was able to before, ... Kathy Pre-reqs for PluginClosed Pre-purchase questions for wpDataTables   Updated September 17, 2022 at 3:35pm   8 Most recent comment from Miloš Jovanović:Hi, Kathy  That is strange, so far we had another user who had the same conflict/issue with the Gravity Edit plugin, but for him, this code has worked. - If you wish, we can try to apply it for you, ... Ovidio Suggestion: Cancel appointment if payment wasn't confirmed after a period of timeClosed   Amelia   Updated September 17, 2022 at 2:25pm   2 Most recent comment from Stanislav Snagovskiy:Hello Ovidio, Thank you for your suggestion. We carefully follow customers' requirements and try to implement most of them if they appear in requests from time to time, so we will add them to o ... Stephen Taylor Cancel ButtonClosed   Amelia   Updated September 17, 2022 at 2:15pm   4 Most recent comment from Stanislav Snagovskiy:Dear Peter,Thank you for the solution provided,You can suggest that feature on the following link: https://features.wpamelia.com/  We carefully follow suggestions from our customers and the more vo ... Richy Roberts PersonalizationClosed   Amelia   Updated September 17, 2022 at 2:12pm   4 Most recent comment from Stanislav Snagovskiy:Dear Richy,Thanks for the clarification,I am sorry to disappoint you, but unfortunately, something like this currently cannot be done with the plugin's built-in features.Our developers are wor ... Darius Cordell Cant update plug in/ Program doesnt workClosed   Amelia   Updated September 16, 2022 at 7:32pm   2 Most recent comment from Uroš Jovanović:Hello Darius,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as ... Rob19805 Group RowsClosed   wpDataTables   Updated September 16, 2022 at 7:01pm   3 Most recent comment from Miloš Jovanović:Hi, Rob19805Thanks for reaching out to usYou are correct.  Basically, this feature is only available for non-server side tables,which are all the tables besides Simple tables and Manual tables ( be ...