We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

James Google Meet IntegrationClosed Pre-purchase questions for Amelia   Updated September 15, 2022 at 6:48pm   2 Most recent comment from Stanislav Snagovskiy:Hello James, Thank you for reaching out to us.You need to create employees and each employee can connect their own Google account, so you can have multiple Google Meets at the same time.Please see thi ... Sebastian Kvalheim Pre-purchase questionClosed Pre-purchase questions for Amelia   Updated September 15, 2022 at 6:35pm   2 Most recent comment from Stanislav Snagovskiy:Hello Sebastian,Thank you for reaching out to us.I believe that Amelia would be great for your purpose, we just focused on some industries, not all. The best way to check is to try it, and if our pro ... Alex No Packages after UpgradeClosed   Amelia   Updated September 15, 2022 at 3:06pm   8 Most recent comment from Isidora Markovic:Hello Alex, First, thank you for choosing Amelia and being our loyal customer! I am reaching out to you today to find out if you would be interested in participating in our case study. We are creating ... Adam Google Maps API BlockedClosed   Amelia   Updated September 23, 2022 at 4:32pm   8 Most recent comment from Miloš Jovanović:Hi, AdamMy sincere apology for all the waiting time, I am following up about the point 2,the Location in Calendars.Our developers are already working on this issue, it has been flagged some time ago.T ... Lineadesign Bug in Event GalleryClosed   Amelia   Updated September 15, 2022 at 1:20pm   4 Most recent comment from Uroš Jovanović:Hello,Glad to be able to assist you.Please let us know if you have any other questions. Leyla musleh google meetClosed   Amelia   Updated September 15, 2022 at 11:58am   10 Most recent comment from Miloš Jovanović:Hi, turistas You are correct, we understand what you mean,but this is a limitation coming from Google itself, and their application - we don't have a way to affect that end.- Maybe you can try t ... Tarun Employee ListClosed   Amelia   Updated September 15, 2022 at 10:09am   6 Most recent comment from Marko Davidović:Hello Tarun,Unfortunately, currently, this feature is not built-in in Amelia.I'll kindly ask you to add it as a feature suggestion on this https://features.wpamelia.com/ Features are pushed up on ... AGARTA SARL I can't download amelia. The link does not launch any download.Closed   Amelia   Updated September 15, 2022 at 9:47am   4 Most recent comment from Miloš Jovanović:Hi, Fred  I am delighted to hear that this has been resolved. Thank you for letting us know. Anything else that we could assist with, please don't hesitate to create new tickets. Have a great d ... John Greene Amelia's use for training eventsClosed Pre-purchase questions for Amelia   Updated September 15, 2022 at 9:42am   4 Most recent comment from Marko Davidović:Hello John,You are most welcome, I'll kindly ask you to add it as a feature suggestion on this https://features.wpamelia.com/ Features are pushed up on our "to-do" list when there are a lot of c ... Wojtek Microsoft TeamsClosed Pre-purchase questions for Amelia   Updated September 15, 2022 at 9:00am   4 Most recent comment from Marko Davidović:Hello Wojtek,If you have any further questions please do not hesitate to ask. We wish you all the best. Eugenio Violan Holz Consulta tarifasClosed Pre-purchase questions for Amelia   Updated September 15, 2022 at 8:53am   2 Most recent comment from Marko Davidović:Hello Eugenio, Thank you for your interest in our product.Yes, of course, you can upgrade your license at any time.We wish you all the best. Edwin Huaman Send invitarion for emailClosed   Amelia   Updated September 15, 2022 at 7:50am   2 Most recent comment from Marko Davidović:Hello Edwin, Thank you for reaching out to us.You need to enable Add Event's Attendees option and after that, you will be able to enable Send Event Invitation Email option like thisOnce you e ... Raphael Created tables are not showingClosed   wpDataTables   Updated September 15, 2022 at 7:48am   8 Most recent comment from Uroš Jovanović:Hello Raphael,Thank you for providing us with an update.We performed checks on your website and now it seems to be working fine, can you confirm that?The issue that we found previously is that there w ... Stephen Taylor Packages reportingClosed   Amelia   Updated September 15, 2022 at 7:12am   2 Most recent comment from Marko Davidović:Hello Stephen, Thank you for reaching out to us.When you go to Amelia/services/packages and when you click on manage packages you will get that information like thisHope this helps.If you have any mor ... Saifur Valli Booking confirmationClosed Pre-purchase questions for Amelia   Updated September 14, 2022 at 9:20pm   4 Most recent comment from Uroš Jovanović:Hello Saifur,The most reliable way to configure email notifications is to set them through the SMTP Mail service which is not available in the lite version of the Amelia plugin.Please provide me a te ...