As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

David van Aarle How to stop sending an email right after bookingClosed   Amelia   Updated September 19, 2022 at 12:29pm   4 Most recent comment from Marko Davidović:Hello David,Can you send us a translation of that notification so that we know what it says and so that we can try to help you? But that notification must exist somewhere, there is no possibility to s ... Robin Tindall NotificationsClosed   Amelia   Updated September 19, 2022 at 12:26pm   2 Most recent comment from Marko Davidović:Hello Robin, Thank you for reaching out to us.For your second question, unfortunately, currently, this feature is not built-in in Amelia.I'll kindly ask you to add it as a feature suggestion on t ... Alana Cruickshank Calendar BookingClosed   Amelia   Updated September 19, 2022 at 12:20pm   2 Most recent comment from Marko Davidović:Hello Alana,  Thank you for purchasing Amelia, and for reaching out to us.  When you offer group classes you need to enable the option "Allow booking below minimum capacity" in Amelia/settings/appoi ... Gajen Need to know about compatibility of the plugin with wcfm marketplace by wcloversClosed Pre-purchase questions for Amelia   Updated September 19, 2022 at 12:04pm   2 Most recent comment from Marko Davidović:Hello Gajen, Thank you for your interest in our product.  Currently, Amelia doesn't have the multi-vendor option.  There is a possibility that it will be available in the future with the develo ... Edison Garcia System RequirementsClosed Pre-purchase questions for Amelia   Updated September 19, 2022 at 11:10am   2 Most recent comment from Marko Davidović:Hello Edison, Thank you for purchasing our product, and for reaching out to us. If you already have our licenses, please write to us in the Amelia category. The reason we ask you to do this is that t ... Logan Multi-vendorClosed Pre-purchase questions for Amelia   Updated September 19, 2022 at 11:09am   2 Most recent comment from Uroš Jovanović:Hello Logan,Thank you for reaching out to us.Currently, Amelia doesn't have the multi-vendor option. There is a possibility that it will be available in the future with the developer license. But ... Heather Daponde Amelia Booking is freezing after payment screenClosed   Amelia   Updated September 19, 2022 at 10:26am   2 Most recent comment from Uroš Jovanović:Hello Heather,Thank you fo reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we can log in and take a look ‘from the inside’ as th ... Thierry IMPORTANT BEFORE BUYClosed Pre-purchase questions for Amelia   Updated September 19, 2022 at 8:28am   4 Most recent comment from Marko Davidović:Hello Thierry,Thank you very much for your reply and your suggestion. We wish you all the best in your search.Have a nice day. Remko Sieben Styling: service booking wizardClosed   Amelia   Updated September 19, 2022 at 7:14am   2 Most recent comment from Marko Davidović:Hello Remko, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. I'll kindly ask you to add it as a feature suggestion on this https://features.wpam ... Mark Stubbins Amelia issues with iThemes Security ProClosed   Amelia   Updated September 19, 2022 at 6:30am   6 Most recent comment from Marko Davidović:Hello Mark, You are most welcome, and we are glad to hear that everything has been resolved. If you like Amelia so far may I ask you for a small favor if you don’t mind?  Can you, please, leave a ... Jennifer Multiple Class Discount & Monitoring Male2Female Ratio in ClassesClosed Pre-purchase questions for Amelia   Updated September 19, 2022 at 6:28am   2 Most recent comment from Marko Davidović:Hello Jennifer, Thank you for your interest in our product. 1. You can achieve this with the packages od service option, you can read more about packages on the following link https://wpamelia.com/pa ... Ibrahim Multi currencyClosed Pre-purchase questions for Amelia   Updated September 19, 2022 at 6:24am   4 Most recent comment from Marko Davidović:Hello again Sandor, Thank you for leaving a suggestion. Hopefully, this feature will have plenty of votes. We wish you all the best. David Fox- CurrenciesClosed   Amelia   Updated September 19, 2022 at 6:24am   4 Most recent comment from Marko Davidović:Hello again Sandor, Thank you for leaving a suggestion. Hopefully, this feature will have plenty of votes. We wish you all the best. Sylvie Hanna Woocommerce currency switch compatible plugin with AmeliaClosed   Amelia   Updated September 19, 2022 at 6:23am   4 Most recent comment from Marko Davidović:Hello again Sandor, Thank you for leaving a suggestion. Hopefully, this feature will have plenty of votes. We wish you all the best. Mikołaj Iwaszko using amelia with 2 currencyClosed Pre-purchase questions for Amelia   Updated September 19, 2022 at 6:23am   4 Most recent comment from Marko Davidović:Hello Sandor, Thank you for leaving a suggestion. Hopefully, this feature will have plenty of votes. We wish you all the best.