We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Jennifer Multiple Class Discount & Monitoring Male2Female Ratio in ClassesClosed Pre-purchase questions for Amelia   Updated September 19, 2022 at 6:28am   2 Most recent comment from Marko Davidović:Hello Jennifer, Thank you for your interest in our product. 1. You can achieve this with the packages od service option, you can read more about packages on the following link https://wpamelia.com/pa ... Ibrahim Multi currencyClosed Pre-purchase questions for Amelia   Updated September 19, 2022 at 6:24am   4 Most recent comment from Marko Davidović:Hello again Sandor, Thank you for leaving a suggestion. Hopefully, this feature will have plenty of votes. We wish you all the best. David Fox- CurrenciesClosed   Amelia   Updated September 19, 2022 at 6:24am   4 Most recent comment from Marko Davidović:Hello again Sandor, Thank you for leaving a suggestion. Hopefully, this feature will have plenty of votes. We wish you all the best. Sylvie Hanna Woocommerce currency switch compatible plugin with AmeliaClosed   Amelia   Updated September 19, 2022 at 6:23am   4 Most recent comment from Marko Davidović:Hello again Sandor, Thank you for leaving a suggestion. Hopefully, this feature will have plenty of votes. We wish you all the best. Mikołaj Iwaszko using amelia with 2 currencyClosed Pre-purchase questions for Amelia   Updated September 19, 2022 at 6:23am   4 Most recent comment from Marko Davidović:Hello Sandor, Thank you for leaving a suggestion. Hopefully, this feature will have plenty of votes. We wish you all the best. Peter Bug if customer buys two packages and one is inactiveClosed   Amelia   Updated September 19, 2022 at 6:22am   4 Most recent comment from Marko Davidović:Hello Peter, Payment is in pending because it was paid via on-site option. But as far as we can see everything is working. Video will help us to see the steps and how the issue appears on your end. Ho ... Tirol Google location errorClosed   Amelia   Updated September 17, 2022 at 6:48pm   2 Most recent comment from Stanislav Snagovskiy:Hello Andreas, Thank you for reaching out to us.Did you enable Google Map API Keys on your Google account (enabling all necessary API's from the screenshot below), and have you added your billi ... Tirol several locations for one employeeClosed   Amelia   Updated September 17, 2022 at 6:18pm   2 Most recent comment from Stanislav Snagovskiy:Hello Andreas, Thank you for reaching out to us.Yes, but unfortunately it is not possible to add more locations to one employee. There is a workaround where you can make three same employees with dif ... Lissi Sigillo Zoom IntegrationClosed   Amelia   Updated September 17, 2022 at 6:06pm   8 Most recent comment from Uroš Jovanović:Hello Lissi,Glad to hear that the issue has been resolved.Please reach out to us if you have any other questions. Gila Dávid 1 service multiple currencyClosed   Amelia   Updated September 17, 2022 at 6:01pm   6 Most recent comment from Uroš Jovanović:Hello Sandor,Glad to be able to assist you.Please let us know if you have any other questions. Harith Jayasena Two different currencies for two servicesClosed   Amelia   Updated September 17, 2022 at 6:01pm   6 Most recent comment from Stanislav Snagovskiy:Dear Sandor,You are welcome!If you have any more issues or questions feel free to ask, we will gladly help. Ruben Betancur Doubt about Woocommerce integration and payment in currenciesClosed   Amelia   Updated September 17, 2022 at 5:39pm   2 Most recent comment from Stanislav Snagovskiy:Hello Ruben, Thank you for reaching out to us.>We have an event whose payment is in dollars and we have another event whose payment would be in another currency, how can we link another currency?Ameli ... Atdhe Boshnjaku RequestsClosed Pre-purchase questions for Amelia   Updated September 17, 2022 at 5:13pm   6 Most recent comment from Miloš Jovanović:No problem at all, Sandor;thank you for sharing the suggestion with usHave a nice weekend! Ovidio "add to calendar" page doesn't show textClosed   Amelia   Updated September 19, 2022 at 11:02am   12 Most recent comment from Miloš Jovanović:Hi, Ovidio  Sorry for the delay - That is strange.  I just followed the steps to cause the bug,  and I am not able to reproduce it on my Test Site with the latest version  ( I was able to before, ... Kathy Pre-reqs for PluginClosed Pre-purchase questions for wpDataTables   Updated September 17, 2022 at 3:35pm   8 Most recent comment from Miloš Jovanović:Hi, Kathy  That is strange, so far we had another user who had the same conflict/issue with the Gravity Edit plugin, but for him, this code has worked. - If you wish, we can try to apply it for you, ...