As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Jake Sauna Booking QuestionClosed Pre-purchase questions for Amelia   Updated November 4, 2022 at 3:00pm   2 Most recent comment from Uroš Jovanović:Hello Jake, Thank you for expressing interest in the Amelia plugin. At the moment, you could create an employee for each sauna you offer, but our developers are working on the "Resources" feature whi ... Anni Toivakainen How to add emloyees like in the demoClosed   Amelia   Updated November 4, 2022 at 2:49pm   4 Most recent comment from Marko Davidović:Hello Anni, You are most welcome, and we are glad that we were able to help you. If you have any more questions please open another ticket and we will gladly help you there. We wish you all the best. ... Leny wachtwoord tms winkelClosed   Amelia   Updated November 4, 2022 at 2:31pm   2 Most recent comment from Marko Davidović:Hello Leny, Thank you for reaching out to us.Please check the spam folder. Iny case you can enter the mail that you have used during the purchase and you can click on forgot password and you will be a ... Sergio Amoruso Amelia bookingClosed   Amelia   Updated November 4, 2022 at 2:24pm   2 Most recent comment from Marko Davidović:Hello Sergio, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia.I'll kindly ask you to add it as a feature suggestion on this link https://features ... Alex Form only in EnglishClosed   Amelia   Updated November 4, 2022 at 1:39pm   2 Most recent comment from Marko Davidović:Hello Alex, Thank you for reaching out to us.Amelia inherits the language that is set in WordPress. If you need some string to be translated it is best to use Poedit.If you want to use POEDIT then thi ... Dennis Kind Password according to WP UserClosed   Amelia   Updated November 4, 2022 at 12:59pm   2 Most recent comment from Marko Davidović:Hello Dennis, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. Amelia panels are separate entities and if a customer wants to access them they need to ... Mohsen Heshmati Persian Calendar and WooCommerceClosed Pre-purchase questions for Amelia   Updated November 4, 2022 at 12:38pm   2 Most recent comment from Uroš Jovanović:Hello Mohsen,Thank you for expressing interest in the Amelia plugin.Unfortunately, there is currently no option to add the Persian calendar to Amelia, but I have passed this suggestion to our managem ... Romain susbriptions > appointementClosed Pre-purchase questions for Amelia   Updated November 4, 2022 at 12:37pm   4 Most recent comment from Marko Davidović:Hello Romain,Appointments are only for services and the require employee. Once you have completed your employee(s) and service(s) setup, your clients will be ready to start booking appointments. In o ... Justin Gesso Highcharts: Min and Max for Axis Value Removes LineClosed   wpDataTables   Updated November 4, 2022 at 11:02am   6 Most recent comment from Miloš Jovanović:Hi, JustinMy apology,  I just also wanted to ask for a small favour if it is not too much. Would you consider leaving a quick review on this page if you have an account at wordpress.org and a mom ... Matteo SMS notifications won't loadClosed   Amelia   Updated November 4, 2022 at 10:51am   9 Most recent comment from Aleksandar Vuković:Thanks for the feedback, Matteo!We'll definitely let our developers know. Deborah Marlor Amelia Coupon Code not workingClosed   Amelia   Updated November 4, 2022 at 7:51am   2 Most recent comment from Marko Davidović:Hello Deborah, I'm afraid that we didn't quite get how the issue look exactly? Can you explain to us in a little more detail, and send us a couple of screenshots?In the meantime go to financ ... Steve Setting up multiple payment optionsClosed Pre-purchase questions for Amelia   Updated November 4, 2022 at 7:44am   2 Most recent comment from Marko Davidović:Hello Steve, Thank you for your interest in our product.Once you integrate WooCOmmerce with Amelia you can choose the payment method that you need. As for choosing a monthly or weekly payment plan, u ... Jason Uploading/Generating New Customer - Front end employee panelClosed   Amelia   Updated November 3, 2022 at 11:04pm   2 Most recent comment from Stanislav Snagovskiy:Hello Jason, Thank you for reaching out to us. Unfortunately, currently, this feature is not built-in in Amelia. At the moment, employees can only book appointments with existing clients. I'll ki ... Valeria Gennari Custom field in calendar viewClosed   Amelia   Updated November 3, 2022 at 10:16pm   2 Most recent comment from Stanislav Snagovskiy:Hello Valeria, Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://fea ... Raymond McBroom use field value as labelClosed   Formidable Forms integration for wpDataTables   Updated November 3, 2022 at 3:04pm   2 Most recent comment from Miloš Jovanović:Hi, RaymondSorry for the delay-My apology, but I am not 100% sure if these are repeater fields or not.Can you confirm,  if these are repeater fields?If they are, I am sorry to disappoint  you, bu ...