As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Freddy Straub Short events of single employeeClosed Pre-purchase questions for Amelia   Updated November 7, 2022 at 8:50am   2 Most recent comment from Marko Davidović:Hello Freddy, Thank you for your interest in our product.Unfortunately, currently, this feature is not built-in in Amelia. Since employees are not mandatory for events. You can have events without emp ... LOGAN MCKINLEY When you cancel an appointment and someone then schedules themselves in that timeslot...Closed   Amelia   Updated November 7, 2022 at 8:34am   2 Most recent comment from Marko Davidović:Hello Logan, Thank you for reaching out to us.If a customer cancels and you want it completely removed you must delete it manually from that appointment.I'll kindly ask you to add it as a featur ... ROULLIER calendar display errorClosed   Amelia   Updated November 7, 2022 at 8:30am   2 Most recent comment from Marko Davidović:Hello ROULLIER, Thank you for reaching out to us.Unfortunately, not yet, and we do not have an eta for that at this moment. If you have any more questions please open another ticket and we will gladl ... maciej pijanowski smtpClosed Pre-purchase questions for Amelia   Updated November 7, 2022 at 8:24am   3 Most recent comment from Marko Davidović:Hello maciej, Thank you for purchasing our product, and for reaching out to us. If you already have our licenses, please write to us in the Amelia category. The reason we ask you to do this is that th ... Julia payment not showingClosed   Amelia   Updated November 7, 2022 at 8:22am   2 Most recent comment from Marko Davidović:Hello Julia, Thank you for reaching out to us.We are glad to hear that everything has been fixed. If you have any more questions please open another ticket and we will gladly help you there. And we w ... Jon Manage Package Bookings through backendClosed   Amelia   Updated November 7, 2022 at 7:29am   4 Most recent comment from Marko Davidović:Hello Jon, You are most welcome. Unfortunately, there is no neater way. But this should help you. If you have any more questions please open another ticket and we will gladly help you there. We wish ... [deleted] Custom "Placeholder" or Shortcode in NotificationsClosed   Amelia   Updated November 7, 2022 at 7:27am   10 Most recent comment from Marko Davidović:Hello Kory, You are most welcome, and we are glad that we were able to help you. If you have any more questions please open another ticket and we will gladly help you there. We wish you all the best. ... Alexis How can I open booking for more than 1 year ?Closed   Amelia   Updated November 7, 2022 at 7:26am   4 Most recent comment from Marko Davidović:Hello Alexis, You are most welcome, and we are glad that we were able to help you. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, pl ... Reynell Packages and employeesClosed   Amelia   Updated November 6, 2022 at 10:14pm   7 Most recent comment from Miloš Jovanović:Hi, Reynell You're welcome, i am happy to help.Let me know how it goes when you try to create a workaround solution.We will be here to help if you encounter any issues. Thank you Freddy Straub Calendarintegration for each employeeClosed Pre-purchase questions for Amelia   Updated November 6, 2022 at 9:52pm   2 Most recent comment from Miloš Jovanović:Hi, Freddy Thanks for reaching out to usYes, each employee can be connected/synchronized to a different Calendar,and you can also connect multiple employees to same Calendar, depending on what you n ... Leah File Download/DeliveryClosed Pre-purchase questions for wpDataTables   Updated November 6, 2022 at 8:51pm   2 Most recent comment from Miloš Jovanović:Hi, Leah  Sorry for the delay Our plugins are being sold through a reseller (Paddle),  and the only payment methods are PayPal or credit cards. Their receipt contains their VAT number. More about  ... Lime Valley Delete action in table front end ?Closed Pre-purchase questions for wpDataTables   Updated November 6, 2022 at 8:47pm   2 Most recent comment from Miloš Jovanović:Hi, LimeSorry for the delayYes, we have editing features with tables with server-side processing,  such as Manual Tables, SQL Tables, and tables linked to Gravity Forms via Gravity Forms integration ... Ben Bass Server-Side Processing & Row LimitsClosed   wpDataTables   Updated November 5, 2022 at 11:39pm   4 Most recent comment from Miloš Jovanović:Hi, Ben Sorry for replying lateYou're welcome, i am happy to help.Thank you so much for this solution,  we will make sure to make note of it,in case if other users might need it.Please don ... Freddy Straub Automatic employee account creationClosed Pre-purchase questions for Amelia   Updated November 4, 2022 at 3:11pm   2 Most recent comment from Marko Davidović:Hello Freddy, Thank you for reaching out to us.No, this is not possible. You need to create employee in Amelia, and after that, you can create/add an employee role to the WordPress user.If you have an ... Mattias Javascript to reload spTableClosed   wpDataTables   Updated November 4, 2022 at 3:03pm   5 Most recent comment from Miloš Jovanović:Hi, Mattias Thank you very much for sharing your solution with us. i think the suggestion to add a button in the table tools for a possible auto refresh solution  is a good idea for future improvem ...