As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

carlos flores Step Booking ShortcodeClosed   Amelia   Updated November 30, 2022 at 1:02pm   9 Most recent comment from Marko Davidović:Hello Carlos,We just got the feedback from our colleagues and they have told us that in order to use the package form in which the employee is filtered, that employee must be assigned to all services ... Constantin Iacob send notificationClosed   Amelia   Updated November 28, 2022 at 10:23am   2 Most recent comment from Marko Davidović:Hello, Thank you for reaching out to us.This is due to PHP mail. We strongly recommend changing mail service setting to SMTP or Mailgun because email that is sent with PHP Mail generally gets flagged ... Tim Mumford Remaining Balance of DepositsClosed   Amelia   Updated November 28, 2022 at 9:48am   2 Most recent comment from Marko Davidović:Hello Tim, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. This is not possible at this time. We are working on it and we are trying to figure out a ... Nick Email notification of appointment creation/cancellation to central admin mailboxClosed Pre-purchase questions for Amelia   Updated November 28, 2022 at 9:47am   4 Most recent comment from Marko Davidović:Hello again Nick, You are most welcome, and we are glad that we were able to help you. If you have any more questions please open another ticket and we will gladly help you there. We wish you all the ... Nick Showing private capacity for a particular customerClosed Pre-purchase questions for Amelia   Updated November 28, 2022 at 9:46am   4 Most recent comment from Marko Davidović:Hello Nick, You are most welcome, and we are glad that we were able to help you. If you have any more questions please open another ticket and we will gladly help you there. We wish you all the best. ... Nick List of appointments by "Created On" dateClosed Pre-purchase questions for Amelia   Updated November 28, 2022 at 9:46am   4 Most recent comment from Marko Davidović:Hello Nick,You are most welcome. We try to help as best as possible but some features are not built in and we can not do anything about it. We wish you all the best. Have a nice day.  Roberto Compra'Closed Pre-purchase questions for Amelia   Updated November 27, 2022 at 11:28pm   2 Most recent comment from Uroš Jovanović:Hello Roberto,Thank you for reaching out to us.Please note that the official language of our support team is English, thus I would like to apologize in advance if anything is lost in the translation ... Stavros Zakkas Amelia Add to calendar with after booking redirectionClosed   Amelia   Updated November 26, 2022 at 12:31am   4 Most recent comment from Stanislav Snagovskiy:Dear Stavros,You are welcome,I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features, the add-to-calendar options can be displa ... Jeremy Woocommerce Product TableClosed   wpDataTables   Updated November 25, 2022 at 9:37pm   2 Most recent comment from Miloš Jovanović:Hi, Jeremy  Thanks for reaching out to us - This table is made as a simple MySQL Products table example, but it is not connected to any WooCommerce data, and the "Buy Now" button is a redirection l ... Andrew Class Id to style mulitple tables from 1 stylesheet.Closed   wpDataTables   Updated November 25, 2022 at 7:53pm   11 Most recent comment from Miloš Jovanović:Hi, Andrew  Thank you for your patience. It seems that i made a solution. This is the CSS i added in the Customize/Custom CSS for this particular table ID 53 : .wpDataTablesWrapper table.wpDataTab ... Jack Scott Customer Able set location and assign to employee to area instead of locationClosed   Amelia   Updated November 25, 2022 at 6:24pm   2 Most recent comment from Stanislav Snagovskiy:Hello Jack, Thank you for reaching out to us.We do support multilocatios, but it does not work quite the way you describe it, well, you can have the Location option in the Employee modal, and you can ... Alexandra Galindo Change the order of locationsClosed   Amelia   Updated November 25, 2022 at 5:36pm   2 Most recent comment from Stanislav Snagovskiy:Hello Alexandra, Thank you for reaching out to us.The only option is to have them in name ascending and name descending order, you can set it under Amelia > Locations:How you set it in the backend wil ... Antonino Search in selectbox/multiselectboxClosed   Powerful Filters for wpDataTables   Updated November 25, 2022 at 5:23pm   4 Most recent comment from Miloš Jovanović:Hi, Antonino You're welcome.Please don't hesitate to open new tickets whenever you have any questions and we will be happy to answer.Thank you Ola Google Calendar integartionClosed   Amelia   Updated November 25, 2022 at 4:15pm   8 Most recent comment from Uroš Jovanović:Hello Ola,Glad to be able to assist you.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://features.w ... Alexandru Chart with parametersClosed   wpDataTables   Updated November 25, 2022 at 3:16pm   4 Most recent comment from Miloš Jovanović:Hi, Alexandru You're welcome, i am happy to advise and to help as much as possible.Just to make sure that the conclusion was clear, to summarize,the "Follow table filtering" will make the chart ...