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Public Tickets

Ilias Grigoriadis Remove some labels.   Amelia   Updated 5 days ago   6 Most recent comment from Stefan Petrov:You are welcome, Ilias. Should you have any other questions or issues, please feel free to reach out to us a new ticket and we will kindly provide assistance. Have a nice day! Kevin Day Spa booking   Amelia   Updated 5 days ago   19 Most recent comment from Stefan Petrov:Hi Kevin, Apologies for the delayed answer. I still see that you have both employees assigned to both services. Hello, In this setup, the "Day Spa 3 Studen" service is assigned to the Day Spa employe ... Oscar Soto Plugging error   Amelia   Updated 5 days ago   2 Most recent comment from Uroš Jovanović:Hello Oscar, Thank you for reaching out to us. Amelia doesn't have any time zone settings, and it relies on WordPress' General settings. Here's how it works: All times in the back-end o ... Vincent Event URL - link to one URL   Amelia   Updated 5 days ago   7 Most recent comment from Stefan Petrov:Hello, We completely understand that this feature is much needed, and we appreciate your feedback. However, we’d like to mention that we are currently focusing on a number of other features that hav ... Ilias Grigoriadis Date placeholder   Amelia   Updated 5 days ago   4 Most recent comment from Uroš Jovanović:Hello, It’s great that you’ve found a solution by customizing the date format in the WordPress settings! The format l, j F Y indeed outputs the desired result like "Sunday, 19 January 2024." It� ... AMINE bleuhost mail   Amelia   Updated 5 days ago   2 Most recent comment from Stefan Petrov:Hi Amine, Thanks for reaching out to us. The Bluehost is the custom host, we do have a tutorial for Google and Outlook, however, Outlook recently deprecated outlook as the hosting provider. You can fi ... Rivka van Egmond custom fiels   Amelia   Updated 5 days ago   5 Most recent comment from Uroš Jovanović:Hello Rivka, Thank you for your message! WordPress is inherently responsive, meaning most themes adjust automatically to fit various screen sizes, including mobile devices. If you're looking to e ... Monika upload   Amelia   Updated 5 days ago   4 Most recent comment from Stefan Petrov:Hi Monika, Yes, that's correct. Once you log in to your TMS store account, you will find the option to download the latest version from there.    Fatima Compagnone Customizing doesnt Work   Amelia   Updated 5 days ago   2 Most recent comment from Stefan Petrov:Hi Fatima, Thank you for reaching out to us! All customizations can be made in the Customize section of Amelia. Please note that we are currently transitioning to the v2 versions of the booking forms, ... Yassin Ibenkouar Multiple appointments   Amelia   Updated 5 days ago   2 Most recent comment from Marko Davidović:  Hello there, Thank you for reaching out to us. When you offer group classes you need to enable the option "Allow booking below minimum capacity" in Amelia/settings/appointment settings. When this i ... Astrid De Deyne Event waiting list - extra spots available   Amelia   Updated 5 days ago   4 Most recent comment from Stefan Petrov:Hi Astrid, The notification can be configured as soon as the waiting list is enabled. You will see this option    There is a notification template "Event Waiting list" that you can configure for th ... Adam Acord User-Selected Variable on Load   wpDataTables   Updated 5 days ago   4 Most recent comment from Miloš Jovanović:Hi Adam, You're welcome, I am happy to advise. :)Thank you very much for your understanding once again.No problem at all, take your time and once you try these suggested methods, let me know how ... Craig Brown Litespeed cache   wpDataTables   Updated 5 days ago   4 Most recent comment from Miloš Jovanović:Hi Craig, You're welcome, I am happy to help!   If you excluded this Page URL  ( and any other Page which has a server-side processing table on it) from caching - then you should not see this ... Jason King Request for Refund   wpDataTables   Updated 5 days ago   2 Most recent comment from Miloš Jovanović:Hi Jason,My sincerest apologies once again, I replied in regards to your refund question on this ticket, please check it out : https://tmsplugins.ticksy.com/ticket/3785756/.We can keep following up on ... Jason King Request for Refund Pre-purchase questions for wpDataTables   Updated 5 days ago   2 Most recent comment from Miloš Jovanović:Hello,My sincerest apologies, as mentioned on your oldest ticket, we had an issue with the ticketing system, some specific user tickets have been flagged as 'replied' and we did not correctl ...