As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

EJ email recordsClosed   Amelia   Updated May 21, 2025 at 12:08pm   2 Most recent comment from Stefan Petrov:Hi EJ, Thanks for reaching out to us. Unfortunatelly, it's not possible to get this via the interface unless you install a third-party notification log plugin or if you access the notification lo ... Stefan Fratila REFUNDClosed   Amelia   Updated May 21, 2025 at 12:02pm   2 Most recent comment from Stefan Petrov:Hi Stefan, Thanks for reaching out to us. We noticed that you already have an open ticket on our other support platform, Gleap. A response has been provided there, so we kindly ask you to avoid openin ... Jamie Stone Date Picker   Amelia   Updated May 21, 2025 at 10:26am   2 Most recent comment from Uroš Jovanović:Hi Jamie, Thank you for reaching out. At the moment, it's not possible to replace the native date picker used in Amelia custom fields with an alternative like Flatpickr. I understand your concern ... Glenn Cloudflare Turnstyle   Amelia   Updated May 21, 2025 at 10:23am   2 Most recent comment from Uroš Jovanović:Hi Glenn, Thank you for your message. At the moment, there’s no built-in option to use Cloudflare Turnstile instead of Google reCAPTCHA in Amelia. However, I agree that Turnstile offers several adva ... jaskula Google calendar problem   Amelia   Updated May 21, 2025 at 10:05am   2 Most recent comment from Uroš Jovanović:Hello Jaskula, Thank you for reaching out to us. Events from Google Calendar will not be displayed in Amelia but busy events from Google Calendar will block time slots in Amelia. For that purpose, ple ... Guellati Wassim Appointment booking panel not displaying correctly on mobile   Amelia   Updated May 21, 2025 at 10:01am   2 Most recent comment from Uroš Jovanović:Hello Guellati, Thank you for reaching out to us. Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed. ... John Park Square and Pending Confirmation...Closed   Amelia   Updated May 21, 2025 at 7:38am   2 Most recent comment from Stefan Petrov:Hi John, My colleague has already provided feedback on the previous ticket. Please keep the conversation in one place, as there’s no need to open duplicate tickets. Just a quick note—tickets are a ... Victor Faury Amelia Booking Popup Only Works with Two WidgetsClosed   Amelia   Updated May 21, 2025 at 6:56am   3 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. We have explained already too Seb there is bug related to pop ups and our Dev team is already working on it.  In the meantime you can try this CSS pleas ... Juan Problem with custom fields on the employee panelClosed   Amelia   Updated May 21, 2025 at 6:13am   4 Most recent comment from Marko Davidović:Hello again, This is not an error this is per design. In light of this, we encourage you to kindly consider submitting this valuable suggestion as a feature request through the following link: https:/ ... HINA MOHAMMED booking formClosed   Amelia   Updated May 21, 2025 at 6:04am   4 Most recent comment from Marko Davidović:Hello again, Unfortunately, this is not possible at the moment. In Square as well in Mollie, an appointment is created as "pending," and if the payment fails, you would need to manually cancel the app ... Alain Refund   wpDataTables   Updated May 20, 2025 at 7:09pm   1 Most recent comment from Alain:I asked for a request a few minutes after I bought the plugin because I wanted to buy WPTableBuilder but you include this name in your SEO title which was misleading to the least. I haven't hea ... Manuel Docavo how to show only future dates   wpDataTables   Updated May 20, 2025 at 1:50pm   1 Most recent comment from Manuel Docavo:Hello,We are a training center and we started using WPDataTables to show courses calendar (course name, start date, end date, link to course page)Table is created using excel file upload (it haves the ... Beatrice Impostazione notifiche programmateClosed   Amelia   Updated May 20, 2025 at 11:44am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. For cron the best and easiest way to set this up is just to ask your hosting provider to set this, Since cron-reminder notifications are created and set ... Yamato %service_extras_details% placeholder does not work in the specific condition   Amelia   Updated May 20, 2025 at 10:14am   3 Most recent comment from Uroš Jovanović:Hello Yamato, Thank you for the detailed report and for testing it with version 8.3. We've noted the issue with the %service_extras_details% placeholder under the described conditions, and our te ... John Park Multiple Bookings...   Amelia   Updated May 20, 2025 at 9:59am   14 Most recent comment from Uroš Jovanović:Hello John, Thank you for following up. You're absolutely right — while deposits help reduce no-shows, they don't eliminate the issue of users abandoning Square checkout and still triggeri ...