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Public Tickets

atelierdosul Services - Base Service Fee   Amelia   Updated 2 days ago   6 Most recent comment from Uroš Jovanović:Hi Filipe, Thank you for your suggestion! We appreciate your feedback on implementing a service base fee with additional pricing based on the number of people. We understand how this would be useful f ... Laurent Change order   Amelia   Updated 2 days ago   4 Most recent comment from Stefan Petrov:Hi Laurent, You're welcome. Feel free to reach out to us with a new ticket if you have any other questions or issues. Best regards and have a nice day. Tri-Huy Do inventory management + variable pricing Pre-purchase questions for Amelia   Updated 2 days ago   2 Most recent comment from Uroš Jovanović:Hi Huy, Thank you for reaching out! To ensure that a single bike can only be booked for one appointment at a time, you would need to configure each bike as an employee within Amelia. This way, each bi ... James Package Booking issue   Amelia   Updated 2 days ago   4 Most recent comment from Stefan Petrov:Hi James, Amelia doesn’t have its own date/time settings, as it uses the settings from WordPress. However, some custom formats are not supported. If unsupported formats are used, the date/time may d ... Lisa Eggimann Customer Panel Access Link 404 Page not Found   Amelia   Updated 2 days ago   4 Most recent comment from Stefan Petrov:Hi Lisa, No worries—no data will be lost. You’re essentially just overwriting the current version of the license. There are a couple of ways to install it. Feel free to check out this article: In ... Jose Lacal Passing variables to API, retrieve JSON result into Table / Chart.   wpDataTables   Updated 2 days ago   1 Most recent comment from Jose Lacal:Hello:I am able to retrieve data from an API endpoint and to display the JSON result in a wpDataTable table / chart.Now I need to be able to send variables to the API endpoint.Use case:* User types a ... CAMEA Report Builder - Custom Selection   Report Builder for wpDataTables   Updated 3 days ago   2 Most recent comment from Miloš Jovanović:Hi Jan, My sincerest apologies—we encountered significant issues with our ticketing system. Some tickets were mistakenly marked as "replied" even though they hadn’t received a response, which caus ... Jack Hanson Changing text   Amelia   Updated 3 days ago   2 Most recent comment from Uroš Jovanović:Hello Jack, Thank you for reaching out to us. Please check the following video for this purpose. Let me know if that works for you. Jasper Sierink Calendar view   Amelia   Updated 3 days ago   2 Most recent comment from Uroš Jovanović:Hello Jasper, Thank you for reaching out to us. Most likely in your backend option "Allow admin to book appointment at any time" is enabled (Amelia - Settings - Role Settings - Admin), since you have ... Christina Urgent: Booking System Error with "Special Day" Settings   Amelia   Updated 3 days ago   4 Most recent comment from Uroš Jovanović:Hi Christina, I'm glad to hear that the issue has been resolved on your side! If you need any further assistance, feel free to reach out. Have a great day! Kevin Lawrence Query stopped working after latest release   wpDataTables   Updated 3 days ago   2 Most recent comment from Kevin Lawrence:I removed the +1 from the CURDATE and it works again.This had been working fine for months and months until I updated the plugin this morning. Chantal CANCEL EVENTS BY THE atendees   Amelia   Updated 3 days ago   2 Most recent comment from Stefan Petrov:Hi Chantal, Thanks for reaching out to us. Customers can't manage their bookings through the customer panel, but there are permissions that can be enabled or disabled through the User Panel setti ... gerson [Bug] Customizing the booking form thank you page   Amelia   Updated 3 days ago   2 Most recent comment from Stefan Petrov:Hi gerson, Thanks for reaching out to us. The trick is to change the labels in Package section in Customize section. When selecting Step by Step, you need to select a Package from dropdown menu Then ... Virginia Leon solicitud de reembolso   Amelia   Updated 3 days ago   2 Most recent comment from Stefan Petrov:Hi Virginia, Thanks for reaching out to us, and sorry to hear that you’re moving away from Amelia. I’ve requested a refund for your license. Please note that it typically takes 5–7 business days ... Michael wpDatatables <-> Supabase   wpDataTables   Updated 3 days ago   2 Most recent comment from Miloš Jovanović:Hello Michael, My sincerest apologies—we encountered significant issues with our ticketing system. Some tickets were mistakenly marked as "replied" even though they hadn’t received a response, whi ...