Okay

Public Tickets

Rafi Bug on the last stage of scheduling   Amelia   Updated 3 days ago   2 Most recent comment from Uroš Jovanović:Hello Rafi, Thank you for reaching out to us. Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we can log in and take a look ‘from the inside’ as th ... Nikita Payment Issues   Amelia   Updated 3 days ago   2 Most recent comment from Uroš Jovanović:Hello Nikita,Thank you for reaching out to us. For that purpose, you will need to set up the WooCommerce/Amelia rules on the Amelia > Settings > Payments page. You can choose which appointment, event, ... Uriahs Conditional formatting "set cell content" adopting prefix   wpDataTables   Updated 3 days ago   4 Most recent comment from Miloš Jovanović:Hi Uriahs, Thank you for your suggestion! I will certainly discuss this with our developers as a follow-up. We hadn't considered a scenario like this before, and this is the default behavior, but ... Gurvinder Singh Booking Portal overall Width Increase and Word wrap issue   Amelia   Updated 3 days ago   4 Most recent comment from Stefan Petrov:Thanks for the confirmation. I will forward the information to management / developers, you can also suggest it as a feature on our feature suggestion page. Laurent Amélia-Events Calendar   Amelia   Updated 3 days ago   9 Most recent comment from Stefan Petrov:Hi Laurent, I'm sure it was a conflict with a plugin or perhaps a theme itself. However, it might be an issue with the mobile device browser or device. You could try to clear the mobile cookies / ... Fatima time zone validation   Amelia   Updated 3 days ago   4 Most recent comment from Marko Davidović:Hello again, Employees get the time and the time zone that is set in their employee modal you just make sure that you copy paste the placeholder %time_zone% from employee notifications section. If you ... Amin Pre-sale question about Excel import Pre-purchase questions for wpDataTables   Updated 3 days ago   2 Most recent comment from Miloš Jovanović:Hi Amin, If I see correctly, one of the main points for this type of table is to have merged cells?If so, unfortunately, we don't support any merged cells for tables which have a data source, su ... Nina ross Transferring License to different domain without losing data   Amelia   Updated 3 days ago   4 Most recent comment from Stefan Petrov:Hi Nina, No, the data wont be deleted, unless you check the option that you want to delete the data. Otherwise, you will just change a domain and activate the same license on different site (domain).� ... Maxine amelia catalog template   Amelia   Updated 3 days ago   4 Most recent comment from Marko Davidović:Hello again, Customize section you can find on the backend and there you choose what booking form you want to customize like this Once you choose the form you can customize it and once you fisihed ju ... Temper Recurring appointments & notifications   Amelia   Updated 3 days ago   4 Most recent comment from Stefan Petrov:Hi Oliver, Apologies for the confusion, the most important is that we are on the same page. We are actually in process of re-writing the whole documentation, so we will make sure to include this part, ... Doug Walker Login doesn't work   Amelia   Updated 3 days ago   7 Most recent comment from Stefan Petrov:Hi Doug, All new customers who booked an appointment (not registered previously) will have the WP user with the corresponding user role and they are automatically assigned if the option in User Role i ... Mareike Engel 2 confirmation emails for each booking   Amelia   Updated 3 days ago   15 Most recent comment from Stefan Petrov:Hi Mareike, Apologies, perhaps i havent explained properly. As per your screenshot, you are trying to book a place for event named "Prasenz 1 tag". As i mentioned, there are a lot of custom notificati ... Hughes Amelia Booking From   Amelia   Updated 3 days ago   8 Most recent comment from Uroš Jovanović:  Hello Hughes, Thanks for the update. Since the issue was resolved after updating Amelia, have you also checked this with the hosting provider to rule out any server-side caching or c ... Martin Group Booking Incorrect Pricing & Coupon Application Issue   Amelia   Updated 3 days ago   5 Most recent comment from Martin:Thank you for your response and for attempting to reproduce the issue. However, the test you performed does not fully reflect the scenario we described. The Issue Is Not Just a Basic Discount Applica ... Megan Berry Front End Registration   Amelia   Updated 3 days ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Your settings look correct and we have just tested this just in case and we can not replicate the issue. Please note that if you have 6 employees that ar ...