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Public Tickets

Dave Coleman Time Increments   Amelia   Updated 1 week ago   4 Most recent comment from Stefan Petrov:Hello Dave,You are welcome. Unfortunately, the calculation of the total number of customers is always configured to include the initial customer as +1. That means that Amelia will always calculate the ... Davide Scroll not working in services and packages overview   Amelia   Updated 1 week ago   10 Most recent comment from Stefan Petrov:Hello Davide,Thanks. I see them now. Looks like the service description is short, so I'm not able to see the scroll bar for each service separately. If i open this service, for example, there is ... Luis Mauricio Valdés Amelia Settings not working   Amelia   Updated 1 week ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as ... Shea Thompson Sign Up Form Not Showing   Amelia   Updated 1 week ago   2 Most recent comment from Stefan Petrov:Hello Shea,Thanks for reaching out to us.Looks like this could be a conflict with other plugins or there. Have you tried to disable other plugins, leaving just Amelia enabled? When you say "is not sh ... Alan calendar error Pre-purchase questions for Amelia   Updated 1 week ago   4 Most recent comment from Marko Davidović:Hello agian,Glad to hear that all is fine now. No, this is just for your browser you can activate it with shift+ctrl+n.Should you have any further inquiries, we kindly request that you open separate ... Malik Brannon Step-by-step booking   Amelia   Updated 1 week ago   2 Most recent comment from Stefan Petrov:Hello Malik Brannon,Thanks for reaching out to us.Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed. ... Steven Kmiec Upgrade, Problems and Features   Amelia   Updated 1 week ago   4 Most recent comment from Marko Davidović:Hello agian,1. This is only possible if you use our new catalog booking form like thisThis can not be shown on step by step form I am afraid2. Yes, this can be set for desktop but not for mobile. Our ... Polaris Media GmbH Booking Tables   Amelia   Updated 1 week ago   2 Most recent comment from Stefan Petrov:Hello Polaris Media GmbH,Thanks for reaching out to us.If there is only one employee assigned to all these services, then the same timeslot won't be available for booking on other services, that ... BIrgit Schramm Amelia-Calender   Amelia   Updated 1 week ago   4 Most recent comment from Marko Davidović:Hallo wieder, Ich fürchte, wir sind nicht deiner Meinung. Wir haben jeden Tag Hunderte neuer Benutzer, die es schaffen, den Outlook-Kalender und Amelia zu verbinden, indem sie unserer Dokumentation f ... Balazs Molnar Coupon Pre-purchase questions for Amelia   Updated 1 week ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.If you already have our licenses, please write to us in the Amelia category. The reason we ask you to do this is that there has been a lot of abuse. Becau ... Alena Bartesova amelia manager can't see any events in the backend   Amelia   Updated 1 week ago   6 Most recent comment from Uroš Jovanović:Hello Alena,Thank you for your patience and understanding.Please let me know if you have any other questions. Shauna Foley Changing payment date   Amelia   Updated 1 week ago   2 Most recent comment from Uroš Jovanović:Hello Shauna,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://feat ... Signe Skjoldborg Lassen Confirmation of appointment   Amelia   Updated 1 week ago   2 Most recent comment from Uroš Jovanović:Hello Signe,Thank you for reaching out to us.If you have added an address via custom fields?If so, you need to add the %custom_field_x% placeholder (x is the ID of the custom fields that can be found ... heather country code   Amelia   Updated 1 week ago   2 Most recent comment from Uroš Jovanović:Hello Heather,Thank you for reaching out to us.For that purpose, you can set the USA on the "Default phone country code" field on the Amelia/Settings/General page.Please let me know if this works fo ... Richard Use-case field on order formClosed   wpDataTables   Updated 1 week ago   3 Most recent comment from Miloš Jovanović:Hi Richard,I am delighted to hear that this has been resolved. Thank you for letting us know. Anything else that we could assist with, please don't hesitate to create new tickets. Have a great d ...