As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Public Tickets

Kinno Cart for Events or Abandoned checkout emailClosed   Amelia   Updated May 13, 2025 at 10:12am   3 Most recent comment from Kinno:Hi Stefan,Good to know others wants this feature too - it will definitely improve the plugin and make it more useful!We hope it get's added soon! Naomi Martin Can only download lite plugin when I pay for ProClosed   Amelia   Updated May 13, 2025 at 7:43am   3 Most recent comment from Stefan Petrov:Hi Naomi, Should i send it to this email address - [email protected] or [email protected] ?      Marta Show Appoinment Services like as your demostration form "Find Treatment"Closed   Amelia   Updated May 13, 2025 at 6:48am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. This is the old 1.0 search booking form that will be depreciated and there is no new 2.0 search form like there is with all other forms since this for wa ... Logan Coy Moving data from dev site to live siteClosed   Amelia   Updated May 13, 2025 at 5:52am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. We do not do migration and we are not familiar with them so for this you always need to reach out to your hosting provider since they do work with migrai ... AYVAYAN Mail from bookingClosed   Amelia   Updated May 13, 2025 at 5:39am   4 Most recent comment from Marko Davidović:Hello again,  We went on your site but we do not see services we see that you are using only events and these plachoders are tied to appointments and services. For events you need to use events place ... Al Trevisan Adding Blank Rows   wpDataTables   Updated May 12, 2025 at 4:28pm   1 Most recent comment from Al Trevisan:This is for the Tier 1 Schedule Table at the top of the linked page above/below.  I have attempted to add a table from source. My source sheet has blank rows between data to separate, however, when ... Hannah Storman Auto Update Cache   wpDataTables   Updated May 12, 2025 at 3:14pm   1 Most recent comment from Hannah Storman:Hi,I use wpDataTables to link to a Google Sheet to load the lead time metrics that are shown on the homepage of my website.  I've been having some issues with the data not updating as expected ... Barnabás Nagy No answer getting   wpDataTables   Updated May 12, 2025 at 3:21pm   3 Most recent comment from Barnabás Nagy:Helo Milos,Yes, got it I will check on original ticket.Thank you,Barnabás Barnabás Nagy No answer from supportClosed   wpDataTables   Updated May 12, 2025 at 2:09pm   3 Most recent comment from Miloš Jovanović:Hello guys, My sincerest apologies—we encountered significant issues with our ticketing system. Some tickets were mistakenly marked as "replied" even though they hadn’t received a response, which ... Natalia DAWIDCZYK AMELIA LOCATIONSClosed   Amelia   Updated May 12, 2025 at 11:59am   2 Most recent comment from Stefan Petrov:Hi Natalia, Thanks for reaching out to us. The Step-by-Step Booking Form already includes fields for selecting the service, employee, and location, but these fields are interdependent. Let me clarify: ... Ivan disccount groupClosed   Amelia   Updated May 12, 2025 at 10:53am   2 Most recent comment from Stefan Petrov:Hi Ivan, Thanks for reaching out to us. Unfortunately, there is currently no such option with Amelia's built-in features.  Please feel free to search through our feature suggestion page,  to ... Alyson Melhus System not linking paid event registration to event attendees!Closed   Amelia   Updated May 12, 2025 at 10:42am   10 Most recent comment from Stefan Petrov:You are welcome, Alyson. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a few places with reviews about plugins that matter to our f ... Florian Cancel this productClosed   Amelia   Updated May 12, 2025 at 10:38am   2 Most recent comment from Stefan Petrov:Hi Florian, Thanks for reaching out to us. I’ve requested a refund for your license. Please note that it usually takes 5-7 business days for the funds to be processed and credited to your account. W ... Kathrin Riemer Appointment and PaymentClosed   Amelia   Updated May 12, 2025 at 10:36am   2 Most recent comment from Stefan Petrov:Hi Kathrin, Thanks for reaching out to us. I assume the active payment method is WooCommerce? If so, there might be a hidden option in the WooCommerce settings that is likely turned on. To investigate ... Antonio Ropero I can't see my clients' appointmentsClosed   Amelia   Updated May 12, 2025 at 10:30am   13 Most recent comment from Antonio Ropero:No, nothing more