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Public Tickets

Robert B Backend Appointment Bug   Amelia   Updated 1 week ago   6 Most recent comment from Uroš Jovanović:Hello Robert, Thank you for your message. Unfortunately, we do not have an NDA that we can sign at the moment. However, I assure you that we take data security very seriously and handle all informatio ... Maria Rodriguez mismanagement   Amelia   Updated 1 week ago   2 Most recent comment from Stefan Petrov:Hi Maria, I’m not sure how you’re seeing that the tickets are deleted, but nothing has been changed on our side. We can still see your tickets, and I’ve just replied to your recent one. Please b ... Ilias Grigoriadis Adding custom field on Google Calendar detailsClosed   Amelia   Updated 1 week ago   3 Most recent comment from Marko Davidović:Hello again, We are glad to hear that all is fine now and should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there. W ... Hannah Inquiry Regarding Issues with Step-by-step 2.0 in AmeliaClosed   Amelia   Updated 1 week ago   5 Most recent comment from Marko Davidović:Hello again, You are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will ... Abirame Periyasamy Archiving older notifications in AmeliaClosed   Amelia   Updated 1 week ago   4 Most recent comment from Marko Davidović:Hello again, Unfortunately, currently this feature is not available in Amelia. What you want to achieve is not possible I'm afraid.  In light of this, we encourage you to kindly consider submitt ... Stephen Sovenyhazy make step-by-step scheduler largerClosed   Amelia   Updated 1 week ago   2 Most recent comment from Marko Davidović:  Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. Our support does not fully provide customization solutions, but we can try to provid ... Ken Irwin Employees can't see other's eventsClosed   Amelia   Updated 1 week ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. We are not quite sure what exactly the issue is but employees can only see their own event not they can not see event from other employees. If this is no ... Abirame Periyasamy Highly Urgent: Customer Address Details and reporting for eventsClosed   Amelia   Updated 1 week ago   4 Most recent comment from Marko Davidović:Hello again, We are unable to provide a specific timeline or guarantee whether this feature will be implemented, as it depends on the number of votes your suggestion gathers, or if a similar request h ... Max Unable to process the paymentClosed   Amelia   Updated 2 weeks ago   9 Most recent comment from Stefan Petrov:Hi Max, Apologies for the delay; it took some time to test this thoroughly. However, I wasn’t able to reproduce the issue you mentioned. I enabled test mode (bank transfer) in WooCommerce, and after ... Rodolfo Data Sums   wpDataTables   Updated 2 weeks ago   2 Most recent comment from Miloš Jovanović:Hi Rodolfo, I will do my best to advise on this use case. Our SQL Feature is not the same as a Database Management Tool, so for example - a specific Custom Query might work in your SQL Database dire ... Rodolfo Table Relations   wpDataTables   Updated 2 weeks ago   2 Most recent comment from Miloš Jovanović:Hi Rodolfo,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to re ... mossman Not shows table content of a WP Post table in edit mode   wpDataTables   Updated 2 weeks ago   4 Most recent comment from Miloš Jovanović:Hi Pau, I am glad to see this works as it should on your Site. I will thank our developers for providing the fix.We also sent you a new/updated fix on the new ticket - for the issue where a new added ... Kendell Caton upgrading after i buy amelia standart Pre-purchase questions for Amelia   Updated 2 weeks ago   2 Most recent comment from Uroš Jovanović:Hello Kendell, Thank you for your inquiry. Here's how the process works: You can first purchase the Standard license, and when you're ready to upgrade to the Pro version for one domain, you ... Trevor Zoom and notifications   Amelia   Updated 2 weeks ago   2 Most recent comment from Uroš Jovanović:Hello Trevor, Thank you for reaching out and sharing the details of the issue you're facing. The workaround for this scenario would be to create separate services for Zoom and in-person sessions. ... Alexander Janetzke Request for Refund Due to Insufficient FunctionalityClosed   Amelia   Updated 2 weeks ago   3 Most recent comment from Marko Davidović:Hello again, We just got the feedback from our colleagues and they have told us that a refund has been issued to you.  We wish you all the best and hope you have a wonderful day ahead.