As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Malte Becker Dienstleistung mit bzw. ohne OrtClosed   Amelia   Updated May 27, 2025 at 11:39am   2 Most recent comment from Stefan Petrov:Hallo Malte, vielen Dank für deine Nachricht. Aktuell besteht die einzige Möglichkeit darin, einen separaten Service zu erstellen, den Kunden buchen können – dieser kann bei Bedarf auch kostenlos ... Ilcho Ilchev I have problem withemployee panel   Amelia   Updated May 27, 2025 at 10:40am   8 Most recent comment from Uroš Jovanović:Hello Ilcho, Thank you for your patience. In order to investigate the issue more thoroughly and escalate it properly to our development team, could you please provide us with temporary WordPress admin ... Ella Profile showing on Amelia Calendar even when they have no Available times   Amelia   Updated May 27, 2025 at 10:34am   5 Most recent comment from Uroš Jovanović:Hello Ella, Thank you for your patience. At the moment, none of the 2.0 forms fully mirror the layout and functionality of the legacy Search Booking form, but the Catalog Booking Form 2.0 will soon be ... Milan Automatin   Amelia   Updated May 27, 2025 at 10:32am   4 Most recent comment from Uroš Jovanović:Hello Milan, Yes, it is technically possible to insert new events into the database using SQL. Below is the SQL template for inserting into the wp_amelia_events table: INSERT INTO `wp_amelia_events` ... Dirk Ghijs E-mail is niet verzonden   Amelia   Updated May 27, 2025 at 10:11am   15 Most recent comment from Uroš Jovanović:Hello Dirk, I tested it out now and it works fine. Please let me know if that works for you. Jesús Escribá Cambios no aplicados y desincronización con Google Calendar   Amelia   Updated May 27, 2025 at 10:07am   6 Most recent comment from Uroš Jovanović:Hello Jesús, I performed checks, and it was not added to the work hours of the employee and thus the services were not displayed on the front-end. Please test it out now and let me know if it works o ... Toshi Display the reservation date and time on the booking details page.   Amelia   Updated May 27, 2025 at 9:19am   4 Most recent comment from Uroš Jovanović:Hello Toshi, Thank you for reaching back out to us. Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https:/ ... Martin Release 8.3. Step-by-step Booking form not working as popup   Amelia   Updated May 27, 2025 at 8:42am   4 Most recent comment from Uroš Jovanović:Hello Martin, I am glad to be able to assist you. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite ... Erin Reye BUGSClosed   Amelia   Updated May 27, 2025 at 8:40am   2 Most recent comment from Stefan Petrov:Hi Erin, Thanks for reaching out to us. Please note that a single WordPress user should not have multiple roles assigned. Specifically, the user cannot have both the Administrator and Amelia Employee ... Malte Becker Rolle "Amelia Employee" kann keine Veranstaltungen speichernClosed   Amelia   Updated May 27, 2025 at 7:18am   14 Most recent comment from Stefan Petrov:Gern geschehen, Malte. Ich freue mich, dass ich helfen konnte. Wenn du weitere Fragen hast, eröffne bitte ein neues Ticket – wir helfen dir dort gerne weiter. Ich wünsche dir einen schönen Tag! Eline Google Calender synchronizationClosed   Amelia   Updated May 27, 2025 at 6:59am   6 Most recent comment from Stefan Petrov:Hi Eline, Sure, you can provide the WP admin credentials, and I will log in to take a look. Lena Package booking for 2 people at the same time   Amelia   Updated May 26, 2025 at 2:46pm   7 Most recent comment from Uroš Jovanović:Hello Lena, Thank you for sharing the details and the screenshot. Regarding the shading on calendar dates, I’ll need to check this further to give you a precise explanation. Also, I understand your ... Mark Services   Amelia   Updated May 26, 2025 at 2:19pm   4 Most recent comment from Uroš Jovanović:Hello Mark, Thank you for the update on this. I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/4023045/ For future ... Cezary reservation form   Amelia   Updated May 26, 2025 at 2:14pm   2 Most recent comment from Uroš Jovanović:Hello Cezary, Thank you for your message, and sorry to hear about the trouble. Since everything was working previously and nothing has been changed on your end, we’d like to investigate this further ... Keonnah setup   Amelia   Updated May 26, 2025 at 2:08pm   4 Most recent comment from Uroš Jovanović:Hello Keonnah, Thank you for your message. You can use the following link to download Amelia: https://we.tl/t-nHIvP9cyvI Please let me know if you run into any issues.