Okay

Public Tickets

Michael Withdraw from the purchase of this plugin.   wpDataTables   Updated 3 days ago   4 Most recent comment from Miloš Jovanović:Hello Michael, We’ve just processed your refund. The funds should be back in your account within the next few business days, depending on your payment provider. We appreciate your time with us and w ... Travis R Hedrick %payment_link_woocommerce% for waitinglist customers   Amelia   Updated 3 days ago   5 Most recent comment from Travis R Hedrick:Hello support,Quick question:  Has the issue with the payment link been fixed yet?  And is there somewhere we can check the status of feature implementation? David Fatal error, conflict with PublishPress   Amelia   Updated 3 days ago   5 Most recent comment from David:Hi!Not sure why you are alluding to memory issue. Here's the log in my original post: [25-Mar-2025 15:46:01 UTC] PHP Fatal error:  Cannot redeclare SabreUri esolve() (previously declared in /va ... Carla Di Matteo Problemi nell’avere il vostro sistema su piattaforme come Viator e tripadvisor   Amelia   Updated 3 days ago   43 Most recent comment from Uroš Jovanović:Ciao Carla, Sono in contatto con qualcuno di Viator e ti farò sapere non appena avremo un aggiornamento. Max Issues with Payment Status in Amelia   Amelia   Updated 3 days ago   11 Most recent comment from Uroš Jovanović:Hello Max, Thank you for following up. Unfortunately, the issue has not been resolved yet. We are still working on it and will notify you as soon as we have an update. Thank you for your patience, and ... Jeremy Tran Displaying both parent table parameters and child table in same page   Master-Detail Tables for wpDataTables   Updated 3 days ago   3 Most recent comment from Jeremy Tran:Thanks Milos!I ended up figuring it out and wanted to share what I did for someone else who may be looking for the same.Here are the steps for implementing a parent-child table relationship using wpDa ... stefano roveda Wrong price in notification email   Amelia   Updated 3 days ago   4 Most recent comment from Marko Davidović:Hello again, We just did that and there is no issue Perhaps this is simple issue of purging the cache and checking in finance section if this tax is added to that event  Please check this and let ... Khaled Omar Can't Install Amelia   Amelia   Updated 3 days ago   24 Most recent comment from Uroš Jovanović:Hello Khaled, No worries at all! I understand the situation. Here’s the link to the WhatsApp notifications documentation along with a step-by-step guide on how to configure it: WhatsApp Notification ... thomas djoudi Recurring appointments   Amelia   Updated 3 days ago   4 Most recent comment from Stefan Petrov:Hi Thomas, Great, thanks for letting me know.  If you have any other questions, please open a new ticket and we will gladly help you there. Have a nice day.  Zainab I'm facing an error when placing order   Amelia   Updated 4 days ago   6 Most recent comment from Marko Davidović:      Hello again, If you are using WooCommerce, then our Dev team has already created a fix for this.  You can download Amelia from this link https://we.tl/t-tFxa4s3sLJ We are sending you a short ... Malte Becker Erinnerung per Email   Amelia   Updated 4 days ago   4 Most recent comment from Malte Becker:Hallo Uros,wenn ich im Backend von Amelia bin und bei den Notifications die Erinnerungsvorlage auswähle, dann kann ich zum Test eine Mail versenden. Die kommt bei mir an. Wenn ich allerdings diesen L ... Brittany Attard complaints about booking   Amelia   Updated 4 days ago   4 Most recent comment from Stefan Petrov:Hi Brittany, The only option would be to create a separate page with particular event id, since otherwise all events are listed on event list only. The same goes for services. For example, you can cre ... Eleanor Instillation   Amelia   Updated 4 days ago   2 Most recent comment from Stefan Petrov:Hi Eleanor, Thanks for reaching out to us. It's a simple process that requires configuring few steps, which you can find on our documentation page. This is the configuration of booking form, howe ... Ivan Capturing IP Address form users   Amelia   Updated 4 days ago   2 Most recent comment from Stefan Petrov:Hi Ivan, Thanks for reaching out to us. Unfortunately, there is no option to track the IP address from which a booking is made. It is only possible to see whether the booking was made from the backend ... Bartosz Blachnio Custom booking multiple days   Amelia   Updated 4 days ago   2 Most recent comment from Uroš Jovanović:Hello Bartosz, Amelia is designed for appointment-based bookings, and at the moment, it does not support multi-day bookings where customers can select a range of dates themselves. The maximum duration ...