Public Tickets
Brody
Adding an event to be viewed only
Amelia
Updated 4 days ago
5
Most recent comment from Uroš Jovanović:
Hello Brody,
Thank you for your message.
Unfortunately, Amelia does not currently offer an option to properly display closed events with an external link in a way that avoids confusion fo ...
Kendell Caton
Booking will not complete
Amelia
Updated 4 days ago
2
Most recent comment from Uroš Jovanović:Hi Kendell,
Thank you for reaching out! Here are a few steps to help resolve the issue you’re experiencing:
1. Check Email Addresses:
Please verify if the same email is being used for the Admin and ...
Laurens Spaey
WooCommerce statuses
Amelia
Updated 4 days ago
2
Most recent comment from Stefan Petrov:Hi Laurens,
There is no option to configure the default appointment status for events. Events are automatically registered as approved, but I'm not sure about your WooCoomerce configuration. Are ...
Jonathan Wildman
Payments
Amelia
Updated 4 days ago
6
Most recent comment from Aleksandar Vuković:Hi again Jonathan.
After further testing, it turns out that Amelia's 2.0 forms do show the notice if the customer misses something. Plus, the ZIP code field is not present in the new forms.
As th ...
Lucas
Error 403 when customizing reservation catalog in Amelia
Amelia
Updated 4 days ago
9
Most recent comment from Uroš Jovanović:Hello Lucas,
Glad to hear that the issue has been resolved.
Please let me know if you have any other questions.
Alex
I am unable to receive the emails sent by Amelia to both the customers and myself (the business owner).
Amelia
Updated 4 days ago
16
Most recent comment from Uroš Jovanović:Hello Alex,
Thank you for bringing this to our attention. I understand how confusing and concerning this situation can be.
We’ve made some adjustments, so could you please test it out now and let us ...
Marta Orzechowski
Booking saved web hook
Amelia
Updated 4 days ago
2
Most recent comment from Uroš Jovanović:
Hello Marta,
Thank you for bringing this to our attention. To investigate further, could you please provide a screen recording demonstrating the issue? This will help us better understand ...
Adrian Negru
Integration WebHook Appointment missing NEW APPOINTMENT
Pre-purchase questions for Amelia
Updated 4 days ago
24
Most recent comment from Stefan Petrov:Hi Adrian,
Sorry to hear that, i completely understand. Everybody can have a bad day.
Have a nice day, as well.
Yasmina Schoueri
Service by location
Amelia
Updated 4 days ago
4
Most recent comment from Uroš Jovanović:
Hello Yasmina,
Thank you for following up. I understand the urgency of this for you. I’m happy to inform you that this feature is considered important and is planned for inclusion in one ...
Mario White
Clientes
Amelia
Updated 4 days ago
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
Anyone can see Amelia booking form on your site they do not have to be WP user in order to use it. Once they book they will become Amelia sutomer and als ...
Sarah
Full Size Widget
Amelia
Updated 4 days ago
2
Most recent comment from Stefan Petrov:Hi Sarah,
Thank you for reaching out to us.
Unfortunately, there isn’t a dedicated option to adjust the size or height of the widget. However, after reviewing your website, I noticed that selecting ...
stuart
upgrading to pro
Amelia
Updated 4 days ago
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
This cannot be done automatically you need to manually install a new license.
You can download Amelia from this link https://we.tl/t-zvXcupFcRd
We are se ...
Kendell Caton
New Form not loading
Amelia
Updated 4 days ago
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
Please check if you can see the booking form on page when you are not logged in WordPress or when you are looking form the incognito mode?
If this is the ...
Bhaskar
Not able to activate the account
Amelia
Updated 4 days ago
2
Most recent comment from Marko Davidović:
Hello there,
Thank you for reaching out to us.
You still have lite installed when you upgrade this is not done automatically you need to manually install full version.
You can download Amelia from ...
Mert
Custom Field
Amelia
Updated 4 days ago
4
Most recent comment from Marko Davidović:Hello again,
You are most welcome, and we are glad if we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gl ...