As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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https://wpreportbuilder.com

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Public Tickets

Maria Rodriguez Clases del paquete completadoClosed   Amelia   Updated 2 weeks ago   2 Most recent comment from Stefan Petrov:Hola María, Gracias por contactarnos. Puedes gestionar los paquetes desde el backend reservando manualmente un paquete para un cliente específico y luego administrar las citas desde allí. También ... April Pinsonneault Amelia IntegrationsClosed   Amelia   Updated 2 weeks ago   2 Most recent comment from Stefan Petrov:Hi April, Thanks for reaching out to us. We recommend configuring Google Calendar via the Google Cloud Console, as this is the only way to establish a proper sync between Amelia and Google Calendar. ... anani Lawson Hide Employees from Booking Form – Only Show Manager   Amelia   Updated 2 weeks ago   2 Most recent comment from Uroš Jovanović:Hello Lawson, Thank you for reaching out. Currently, Amelia does not have an option to hide certain employees from the booking form while still allowing them to be assigned manually later. The employe ... Paolo Melini Finance display   Amelia   Updated 2 weeks ago   2 Most recent comment from Uroš Jovanović:Hello Paolo, Thank you very much for your valuable feedback and suggestion. We completely understand that having the amount paid by the customer visible directly on the finance tab would greatly impro ... Nina ross Amelia Booking Popup Not Working   Amelia   Updated 2 weeks ago   2 Most recent comment from Uroš Jovanović:Hello Nina, Thanks for reaching out and sorry to hear you're experiencing this issue. This problem has been addressed in the latest version of Amelia. Please update the plugin to version 8.3.1, w ... Thomas Lin Kalender-Synchronisation   Amelia   Updated 2 weeks ago   10 Most recent comment from Uroš Jovanović:Hello Thomas, Thank you for reaching out to us. Events from Google Calendar will not be displayed in Amelia but busy events from Google Calendar will block time slots in Amelia. For that purpose, plea ... jordanjace Hi Do You Need Paid guest Posting We Have Many Quality Sites For Paid Guest PostingClosed Pre-purchase questions for Amelia   Updated 2 weeks ago   4 Most recent comment from Uroš Jovanović:Hello, Thank you for your message and for sharing the article. We appreciate the offer, but we are not interested in guest posting or backlink opportunities at this time. I will go ahead and close thi ... Summer Ludwig Outlook syncing issues   Amelia   Updated 2 weeks ago   2 Most recent comment from Uroš Jovanović:Hello, Thank you for reaching out to us. Events from Outlook Calendar will not be displayed in Amelia but busy events from Outlook Calendar will block time slots in Amelia. For that purpose, please ma ... Guellati Wassim License issue after deploying site from dev environment to production domainClosed   Amelia   Updated 2 weeks ago   2 Most recent comment from Stefan Petrov:Hello, Thanks for reaching out to us. That’s correct—you need to deactivate your license on the development site because your license is valid for only one domain at a time. This means you can use ... Marc Multiple bookings on same timeslot using cart feature   Amelia   Updated 2 weeks ago   10 Most recent comment from Uroš Jovanović:Hello Marc, I'm really sorry to hear that, and I completely understand how important that requirement is for your use case. If there's anything else I can help with in the meantime, please d ... Tobias Dressel Notification & Booking   Amelia   Updated 2 weeks ago   9 Most recent comment from Uroš Jovanović:Hello Tobias, Thank you for the details. Please go ahead and test it out now — the notification “Veranstaltung gebucht neu” should be overridden as expected. Let me know how it goes! John Keating Popup Not Working After Update   Amelia   Updated 2 weeks ago   5 Most recent comment from Uroš Jovanović:Hello John, I'm glad to hear the issue is resolved and that it's working for you now! Daniel McKenna Update Broke My SiteClosed   Amelia   Updated 2 weeks ago   4 Most recent comment from Stefan Petrov:Hi Daniel, A new update has been released. Please download it and install it (overwrite the current license). Of course, let me know if it works. If you can't download it, let me know I can send ... Duarte Nunes Amelia popup not working after latest updateClosed   Amelia   Updated 2 weeks ago   5 Most recent comment from Stefan Petrov:Hi Duarte, The update has been released now. Please download it, install it and let me know if it works.  Lysann Reminder notification not workingClosed   Amelia   Updated 2 weeks ago   16 Most recent comment from Stefan Petrov:Hi Lysann, This is how the cron job should look like  As you can see the next run is in 22 minutes. When it's triggered, it will disappear, but it's not deleted. It has its own running cyc ...