Public Tickets
Infastor
Jump to section issue (anchor menu)
wpDataTables
Updated 20 hours ago
7
Most recent comment from Miloš Jovanović:Hi Infastor,My sincere apologies, I forgot to edit this reply about the 'Duplicator Plugin'.We had some issues with the Duplicator, so would it be possible if you could please try to make ...
Andrea
PayPal Later
Pre-purchase questions for Amelia
Updated 21 hours ago
8
Most recent comment from Uroš Jovanović:Hello Andrea,Thank you for your purchase.Please let me know if you have any other questions.
Tomáš Strmiska
Issue with switching between Customer Panel Langueges
Amelia
Updated 22 hours ago
7
Most recent comment from Tomáš Strmiska:Hello Uroš!
I manually updated to Amelia version 7.5 and tried, but now what is happening to me (could be due to slow connection from Portugal, where I am now) - the customer panel does not load at a ...
Cristian Sofrone
Software Requirements
Pre-purchase questions for Amelia
Updated 22 hours ago
3
Most recent comment from Cristian Sofrone:Thank you for your response!But in my case i have 1 full court which can be good half court too and one only half court.For example, if i have 3 employees:no.1 has the service full court/ half courtno ...
Truffel Ceremony
Api is not working
Amelia
Updated 23 hours ago
7
Most recent comment from Stefan Petrov:Hello rajika,This could happen if your API key is incorrect. Try regenerating it and using the new one. Unfortunately, we are not able to reproduce the case on our localhost, so if it still doesn' ...
Aijaz Ahmad Sofi
Loading Data from Sql Server
wpDataTables
Updated 23 hours ago
2
Most recent comment from Miloš Jovanović:Hello,Can you please open the browser's Developer console and check under the Network Tab?Keep the Network Tab open, refresh the Page and check if you can find any error message in red color text ...
Llewellyn
Amelia is not processing the default data to WooCommerce when client is making a booking. Please refer to attachments
Amelia
Updated 1 day ago
12
Most recent comment from Uroš Jovanović:Hello Llewellyn,Thank you for your patience.Can you please provide me with the updated credentials and I will provide you with an update on this?Looking forward to your reply.
Mert
Problem with recurring appointments after the last update
Amelia
Updated 1 day ago
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.We dop not have such issues we just tested this. Can you please send us short one minute video of the issue so that we can take a closer look and check t ...
son nguyen
Setting from Monday to Friday has 7 slots, Saturday and Sunday has 5 slots
Amelia
Updated 1 day ago
6
Most recent comment from Marko Davidović:Hello again,When you have questions or issues which are not related to the title of the active ticket, please open a new ticket, and we will help you there. In that way, issues and questions which are ...
Olaf Lederer
How does this option work?
Amelia
Updated 1 day ago
8
Most recent comment from Marko Davidović:Hello again,
There is no issue this is how it is supposed to work. You cannot change this. This is how it was designed to work. So we do not see any issues.
Should you have any further inquiries, we ...
akairental
Google Calendar sync and email issues
Amelia
Updated 1 day ago
18
Most recent comment from akairental:During the course of this glitch, the reservations made by the customer were not being reflected in the Google Calendar.
Of course, that reservation is approved in Amelia's calendar.
So I approve ...
Alan
Customer Panel
Amelia
Updated 1 day ago
5
Most recent comment from Marko Davidović:Hello agian,Amelia can not show the booking insincere time zone since it has not time zone option it depend on WP settings. So this customer real or not booked in a different time zone that was probab ...
Isabel Lapaz
DO BACK button in categories in catalogueClosed
Amelia
Updated 1 day ago
10
Most recent comment from Uroš Jovanović:Hello Isabel,Glad to hear that the issue has been resolved.I will have this ticket closed now.
Daniel
Lost everything after the update
Amelia
Updated 1 day ago
9
Most recent comment from Uroš Jovanović:Hello Daniel,Do I have your permission to do this for you on your website?Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a lo ...
Andzelika
Woocommerce additional products for services
Amelia
Updated 1 day ago
18
Most recent comment from Uroš Jovanović:Hello Andzelika,Please let me know if that works for you.We have responded to your ticket and will do it again as soon as possible.I appreciate your patience.