Hey there, Awesome Customers!

Just a heads up: Our team will be out of the office on the 12th and 13th of September, but don’t worry—we'll be back in full swing on the 16th of September (since we don't operate on weekends anyway).

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we get back.

Thanks a bunch for your understanding and support!

Warm regards,

TMS

Okay

Public Tickets

Alexa Cant see the step-by-step form if im not connected to my wordpress admin login   Amelia   Updated 6 days ago   2 Most recent comment from Stefan Petrov:Hello Alexa,Thanks for reaching out to us.Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed. Can you ... leander Automatic emails are not sended   Amelia   Updated 6 days ago   18 Most recent comment from Marko Davidović:Hello again,I discovered you have an issue with your Notifications, if I try to make any Test Email from the Amelia/Notifications section, for Customers or Employees, there is this error 500, with th ... Maik XRechnung or ZUGFerRD   Amelia   Updated 6 days ago   4 Most recent comment from Uroš Jovanović:Hello Maik, If you need to send invoices to your customers, you can do so with WooCommerce. You simply need to change a single setting. Go to the “Orders” page in WooCommerce (if you don’t hav ... Michał Changing Amelia's size or Adding a step during booking (first category then service)   Amelia   Updated 6 days ago   11 Most recent comment from Marko Davidović:Helloo again,When you have several questions or issues please open a new ticket, and we will help you there. In that way, issues and questions that are related to different subjects will be in separat ... Johnathan Error with syncing google calander   Amelia   Updated 6 days ago   2 Most recent comment from Uroš Jovanović:Hello Jonathan,Thank you for reaching out to us.Events from Google Calendar will not be displayed in Amelia but busy events from Google Calendar will block time slots in Amelia. For that purpose, ple ... Langermann Tamás Add Amelia Auto Coupon to Cart   Amelia   Updated 6 days ago   2 Most recent comment from Stefan Petrov:Hi Tamas,Thanks for reaching out to us. Sorry to disappoint you, but, unfortunately, currently, there is no option to configure this feature. Coupons needs to be added manually by customers during boo ... andy renewalsClosed   Amelia   Updated 6 days ago   4 Most recent comment from Uroš Jovanović:Hello Andy,Glad to be able to assist you.I will have this ticket closed now. Leon Sort   Amelia   Updated 6 days ago   2 Most recent comment from Stefan Petrov:Hi Leon,Thanks for reaching out to us. There is an option in Service settings, in the upper right corner. Sorting services here should follow the sorting on the front end.  Sandeepa Notifications not sent   Amelia   Updated 6 days ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.This simply is not possible notifications can either work or not.Please go to the notifications section inspect the page then try and send test notificati ... Katharina Lewis Eliminate employee selection   Amelia   Updated 6 days ago   7 Most recent comment from Stefan Petrov:Hi Katharina,Great, thanks for the feedback! If you have any other questions, please open a new ticket and we will gladly help you there.Have a nice day! son nguyen Remind customers 1 day in advance   Amelia   Updated 6 days ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.This can be sent via cron which is WP product and you need to reach out to your hosting provider so that they can set this up on you server. You can find ... Ted Northrup data updates Pre-purchase questions for wpDataTables   Updated 6 days ago   2 Most recent comment from Miloš Jovanović:Hi Ted,I can see this is a table linked to an Excel source.This table can not be made editable in our Plugin, even with the premium Plugin - but we do have easy ways to edit a table if you import th ... Lisbel Valdés Rodríguez Service Capacity - Overbooking   Amelia   Updated 1 week ago   6 Most recent comment from Stefan Petrov:Hi Lisbel,We are doing our best to fix this for the next update. Unfortunatelly, can;t promise a precise ETA at this moment, but make sure to follow the changelog page. We are aware that this is an is ... Shane Terpstra FilteringClosed   wpDataTables   Updated 1 week ago   4 Most recent comment from Miloš Jovanović:Hi Shane, Just a small follow-up on this one.Once again, my sincerest apologies for the mistake on that other/oldest ticket about the Transform Value - just replied to it now.About this ticket, you& ... Thomas Notifications Not Sending (Thought it was cron but it isn't)   Amelia   Updated 1 week ago   20 Most recent comment from Uroš Jovanović:Hello Thomas,It will only be applied to the bookings that are made after this setting has been enabled.Please let me know if it works in that case.Looking forward to your reply.