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Public Tickets

Adrian Reich Invoice   Amelia   Updated 4 days ago   2 Most recent comment from Uroš Jovanović:Hello Adrian, Currently, adding a logo to the invoice is not available, but it will be possible in the future. Unfortunately, there's no estimated release time for this feature yet. Thank you for ... Nael Incorrect Appointment Time Despite the Same Time Zone – Missed Appointment   Amelia   Updated 4 days ago   2 Most recent comment from Uroš Jovanović:Hello Nael, Thank you for reaching out to us. Amelia doesn't have any time zone settings, and it relies on WordPress' General settings. Here's how it works: All times in the back-end of ... Joel Popup scroll conflicts with page scroll   Amelia   Updated 4 days ago   6 Most recent comment from Uroš Jovanović:Glad to hear that, Joel! Let me know if you need any further assistance. 😊 Rosalie Functionality Pre-purchase questions for wpDataTables   Updated 5 days ago   1 Most recent comment from Rosalie:I am interested in purchasing the Pro version of wpdatatables, but I need to confirm that the following functionalities are included by default: Ability to read tables from ExcelOption to control the ... Kat Kavanagh How can I import the colours from conditional formatting from Google sheets?   wpDataTables   Updated 6 days ago   2 Most recent comment from Miloš Jovanović:Hi Kat, As mentioned on this Documentation, formatting applied in the original file (font families, color, size, fill color, etc.) will not be copied over to the wpDataTable, but you can make whatever ... Peter Incorrect tax calculation and price when using payment link   Amelia   Updated 6 days ago   2 Most recent comment from Stefan Petrov:Hello Peter, Thanks for reaching out to us. Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as th ... Greg Chargeback   wpDataTables   Updated 6 days ago   1 Most recent comment from Greg:I recently purchased a Pro Lifetime copy of wpDataTables on the premise of "premium support". I initiated a support ticket nine (9) days ago and again three (3) days ago with Zero response. This is un ... Marta Orzechowski Booking saved web hookClosed   Amelia   Updated 6 days ago   9 Most recent comment from Uroš Jovanović:Hello Marta, Thank you for your feedback! I’m glad I could clarify things for you. We’ll take your suggestion into account regarding the documentation. If you need any further assistance in the fu ... Natascha Vantuykom wp users   Amelia   Updated 6 days ago   2 Most recent comment from Uroš Jovanović:Hello Natascha, Thank you for reaching out to us. Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://f ... Anthony Tissot Time agenda   Amelia   Updated 6 days ago   4 Most recent comment from Uroš Jovanović:Hello Anthony, Thank you for the update on this. For that purpose, please make sure that the "Remove Google Calendar Busy Slots" option is enabled on the Amelia/Settings/Integrations/Google Calendar p ... kelsi konchan setting up amelia better, and how to questions about employee booking, sms   Amelia   Updated 6 days ago   2 Most recent comment from Uroš Jovanović:Hello Kelsi, Thank you for reaching out to us. An issue with email notifications could be caused by several reasons: Your hosting provider is blocking all 3rd party settings and only allowing their SM ... John Park Multiple Bookings...   Amelia   Updated 2 days ago   12 Most recent comment from Uroš Jovanović:Hello John, Thank you for bringing this to our attention. We've noted the issue regarding pending status emails not being sent when triggered by users. Our team is looking into it, and we will wo ... Serpieri limit appointments per day   Amelia   Updated 6 days ago   21 Most recent comment from Uroš Jovanović:Hello Serpieri, Apologies for the delay, it seems that for some reason, the response was not sent earlier. I just wanted to let you know that we have noted the issue, and we are actively working on it ... Christian No Employees option Pre-purchase questions for Amelia   Updated 6 days ago   2 Most recent comment from Uroš Jovanović:Hello Christian, You're not being silly at all! The reason you don't see the Employees tab is that you're using the Lite version of Amelia, which does not include the employee feature. ... Hannes Grebin does amelia still work with elementor popups Pre-purchase questions for Amelia   Updated 6 days ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Yes, the pop-up still work with Elementor the difference now is that earlier you could use pop up only with Elementor and now you can use it without it. ...