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Public Tickets

TAFF Buffer Time After Prevents Booking At End Of Work Hours   Amelia   Updated 2 days ago   4 Most recent comment from Stefan Petrov:Hi TAFF, Unfortunatelly, this is not possible to configure since the buffer time is added to each appointment within the employee work hours configuration. In other words, both buffer time before and ... Eline Tibboel Event redirect after failed payment   Amelia   Updated 2 days ago   4 Most recent comment from Uroš Jovanović:Hello Eline, Thank you for your message! I appreciate you taking the time to explore Mollie as an option. If you have any questions or need further assistance, feel free to reach out. Kristijan Lazarev Price not calculated right away   Amelia   Updated 2 days ago   4 Most recent comment from Marko Davidović:Hello again, Unfortunately, it is not possible to display it that way because the design was intentionally created as such. During the design process, we conducted extensive research with large us ... Loft33 Event - HTML Editor triggering with emoticons   Amelia   Updated 2 days ago   4 Most recent comment from Uroš Jovanović:Hello, Thank you for your thoughtful feedback and suggestion! Adding a note above the editor is a great idea to help prevent confusion, and I'll be sure to pass it along to the team. We appreciat ... Eugene Amelia booking form not displaying on booking page   Amelia   Updated 3 days ago   12 Most recent comment from Marko Davidović:Hello again, No worries, glad to hear that all is fine now and should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you the ... Traci filters and option to remove date filter on the “Manage packages” page   Amelia   Updated 3 days ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Not sure what you need but we just added X in time range so that you can turn off time range inquiry if that is what you need. You can take a look at our ... Nicolas Duarte Problem in Test Mode with Stripe   Amelia   Updated 3 days ago   3 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. We are glad to hear that all is fine now and should you have any further inquiries, we kindly request that you open separate tickets for each question an ... Joel Finances   Amelia   Updated 3 days ago   9 Most recent comment from Stefan Petrov:Hi Joel, It has been fixed with the help of a third-party editor. Unfortunatelly, it's not an isolated case, but we will work on fixing this in future update. If you have any other questions, ple ... TAFF Appointments Added From Appointments Page Send Notifications Without Control Over Time Zone   Amelia   Updated 3 days ago   5 Most recent comment from Marko Davidović:Hello again, Thanks for your upvote. Hopefully this will gather many more votes and that it will be implemented in the future. Should you have any further inquiries, we kindly request that you open se ... Annet Muru Automatic Booking Cancellation   Amelia   Updated 3 days ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Amelia can't cancel any appointments on its own. If the appointments were not canceled manually by the client, yourself, another admin, or any Ameli ... Stefan not able to create a view with two tables   wpDataTables   Updated 2 days ago   2 Most recent comment from Stefan:Did another test right now. Dear Support TeamOn your page I found the tipp to split it to two databases. So I was in contact with my hoster. He created now a second DB and permit the same user to b ... Francisco Mena SQL importing to wpDataTables error   wpDataTables   Updated 2 days ago   8 Most recent comment from Francisco Mena:I am working in my WAMPP environment in my laptop to not affect the upgrade development to the production env for the client, could it be the issue? KONSTANTINOS LYKETSOS refund for purchaseClosed Pre-purchase questions for Amelia   Updated 3 days ago   8 Most recent comment from Uroš Jovanović:Hello Konstantinos, Glad to be able to assist you. I will have this ticket closed now. Siyeong Customer Panel   Amelia   Updated 3 days ago   2 Most recent comment from Uroš Jovanović:Hello Siyeong, Thank you for reaching out to us. Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ ... Daniel STANDAR PLAN   Amelia   Updated 3 days ago   2 Most recent comment from Uroš Jovanović:Hello Daniel, For that purpose, you will have to download the Standard version of the plugin that you can find on the TMS store. After that, install it on your website, clear the cache and it should b ...