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Public Tickets

Alex Boag-Munroe WooCommerce Integration   Amelia   Updated 4 days ago   3 Most recent comment from Stefan Petrov:Hello Alex,Thanks for reaching out to us.Yes, ever since the WooCoomerce update, we've had some issues such as "empty cart" and issues where no customer information was sent to the checkout windo ... Sandeepa Client information question   Amelia   Updated 4 days ago   4 Most recent comment from Marko Davidović:Hello again,There is no much difference between Pro and Elite except that that you get access to API and we can give you our source code. So we can supply you with our source code and perhaps you can ... Stanislav Inquiry about Upgrading to Standard Version from Starter   Amelia   Updated 4 days ago   5 Most recent comment from Stefan Petrov:Hello Stanislav,Great to hear that! Thanks for the feedback.If you have any other questions, please open a new ticket and we will gladly help you there.Have a nice day! Daniel Davison Deposit Pre-purchase questions for Amelia   Updated 4 days ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Yes, you should be able to set this with Amelia easily. So for events you can set the deposit of 20%And then you can enable payment via link So that they ... Shirley problem with AMELIA plugin   Amelia   Updated 4 days ago   6 Most recent comment from Uroš Jovanović:Hello Shirley,Glad to hear that the issue has been resolved.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on ... Sascha Eichholz Deleting Event tags   Amelia   Updated 4 days ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.One way ( the user-friendly way) to delete Event Tags directly through Amelia, can be to manually go into each Event and simply delete all the tags there ... Ki Smith booking form customization   Amelia   Updated 4 days ago   4 Most recent comment from Marko Davidović:Hello again,You are most welcome. This is because you have set that maximum capacity is one so this is a single service not group service. Change this to 2 or more and then this option will show auto ... Brigitte Bauer Tax   Amelia   Updated 4 days ago   2 Most recent comment from Uroš Jovanović:Hello Bridgitte,Thank you for reaching out to us.I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.This feature will be im ... Diego Penaloza Lopez question about reservations   Amelia   Updated 4 days ago   2 Most recent comment from Uroš Jovanović:Hello Diego,Thank you for reaching out to us.1. For that purpose, you can configure custom duration for all services.2. Just change the time format on the WordPress General Settings and it will be a ... Benoit Lamaury Troubleshooting with notifications and Google Calendar Sync   Amelia   Updated 4 days ago   2 Most recent comment from Uroš Jovanović:Hello Benoit,Thank you for reaching out to us.We have noted this issue and passed it to our developers and it will be resolved as soon as possible.Please let me know if you have any other questions. Melanie Walsh Very slow loading of data tables   wpDataTables   Updated 4 days ago   9 Most recent comment from Miloš Jovanović:Hi Melanie, Sorry for the waiting time. We don't work on weekends so it adds two days to the waiting time. we appreciate your patience. -Yes, in regards to the way how the rows are exported via ... Andzelika Woocommerce additional products for servicesClosed   Amelia   Updated 4 days ago   20 Most recent comment from Uroš Jovanović:Hello Andzelika,Glad to hear that the issue has been resolved.I will have this ticket closed now. Dante Error In Display   wpDataTables   Updated 4 days ago   5 Most recent comment from Miloš Jovanović:Hello,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond ... Chris WordWrap   wpDataTables   Updated 4 days ago   6 Most recent comment from Miloš Jovanović:Hi Rok,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respon ... RICHARD D. WALDMAN calendar   Amelia   Updated 4 days ago   4 Most recent comment from Uroš Jovanović:Hello Richard,Thank you for the update on this.Can you please elaborate on what you are referring to and I will assist you with this? Looking forward to your reply.