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Public Tickets

YURIKA SEKINE Fearture Request   Amelia   Updated 1 week ago   2 Most recent comment from Uroš Jovanović:  Hello Yurika, Thank you for sharing your detailed feature request. Currently, Amelia does not support staggered booking times for multiple customers within the same service. All customers ... hudsptech Error code   wpDataTables   Updated 1 week ago   1 Most recent comment from hudsptech:Hello, when I try to add a new entry, I receive an error saying that "dsh2_wpdatatable_29" doesn't exist. This was functioning properly yesterday, but I believe it stopped allowing me to add when ... Jim Radford Cost has more than doubled?   wpDataTables   Updated 1 week ago   3 Most recent comment from Miloš Jovanović:Hi Jim, My apologies, I might have misread this situation.At first, on the ticket I saw a detail about this licence that it was bought at January 16, 2024 - and you cancelled it on the 15th January 20 ... AMINE Gift cards solution   Amelia   Updated 1 week ago   2 Most recent comment from Stefan Petrov:Hello Amine, Thanks for reaching out to us. Unfortunatelly, Amelia doesn't have the gift card solution at this moment. You can use coupons instead. You can find more information on this link. Ple ... Kairit Change the order of booking steps   Amelia   Updated 1 week ago   2 Most recent comment from Uroš Jovanović:Hello Kairit, Thank you for reaching out to us. Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://fea ... Julijana Rigon receipt Pre-purchase questions for Amelia   Updated 1 week ago   2 Most recent comment from Uroš Jovanović:Hello Julijana, Thank you for reaching out to us. Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://f ... Tony Wolsey select rows and filter on those selected rows   wpDataTables   Updated 1 week ago   2 Most recent comment from Rudi:I also require something like a checkbox in my table setup.Or even if I could just select specific rows and have them highlighted in the table it would also be great. Gianluca Link in custom field   Amelia   Updated 1 week ago   4 Most recent comment from Uroš Jovanović:  Hello Gianluca, Thank you for your message. Unfortunately, inserting HTML in the Options field is not possible at the moment. You can only add it in the Label field. Let me know if you nee ... [email protected] Employee Not Visible   Amelia   Updated 1 week ago   2 Most recent comment from Stefan Petrov:Hello, thanks for reaching out to us. Please, make sure to have this employee shown as available (not hidden)  Also, make sure that the option "Load Entities on page load" is disabled in Activation ... Nikita Custom notifications not sending   Amelia   Updated 1 week ago   6 Most recent comment from Uroš Jovanović:Hello Nikita, I can see that you are using a "WP Mail" as a mail service. We strongly recommend changing mail service setting to SMTP. See below how to configure SMTP mail services. SMTP (Simple Mail ... Vicky Hope Events saying they are full!Closed   Amelia   Updated 1 week ago   4 Most recent comment from Marko Davidović:Hello again, We do not see an issues no matter if the event needs to be paid or if it is free it still lets us to book events Also we do not have any other reports for other users and we have tested ... Brittany Attard additional attendees information   Amelia   Updated 1 week ago   2 Most recent comment from Uroš Jovanović:Hello Brittany, Thank you for your question! Currently, there is no built-in option in Amelia that allows users to fill in additional information fields (such as names, ages, or gender) for extra tick ... Romy Winkler Accessibility   Amelia   Updated 1 week ago   2 Most recent comment from Uroš Jovanović:Hello Romy, Thank you for reaching out. We have passed this request to our developers, and they are aware of the importance of complying with WCAG Standard AA. Ensuring accessibility is a priority, an ... Geovanni Granda Cron Email Jobs   Amelia   Updated 1 week ago   5 Most recent comment from Stefan Petrov:Hi Geovanni, Having correct email configuration is also related to the cron job configuration. The email configuration must work properly in order to send the scheduled notification (via cron job). As ... Maria Jose Vargas google meet integration appointment sent to wrong e-mail   Amelia   Updated 1 week ago   8 Most recent comment from Uroš Jovanović:Hello Maria Jose, Thank you for your message! You can configure SMTP using your SiteGround email. Here are the steps: Set Up SMTP Details on Your Server: Log in to your SiteGround hosting account. Na ...