As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Public Tickets

Jason King Foreign key column search issueClosed   wpDataTables   Updated January 17, 2023 at 5:13pm   13 Most recent comment from Miloš Jovanović:Hi, KlemenI have responded to your individual ticket, but I will also provide this explanation here.Our SQL feature runs everything through our Parser,and it has certain limitations.-Our logic is ba ... Klemen Editing SQL table without table id shownClosed   wpDataTables   Updated January 17, 2023 at 5:11pm   9 Most recent comment from Miloš Jovanović:Hi, KlemenThank you for this update, I think I can now understand better about your use-case.Yes, editing in our plugin has limitations if you use data from multiple tables, or JOIN in SQL.When you a ... Michael Fatal error in WPClosed   wpDataTables   Updated January 17, 2023 at 4:53pm   3 Most recent comment from Miloš Jovanović:Hi, MichaelFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to re ... Francesca Kendall Employee PanelClosed   Amelia   Updated January 17, 2023 at 2:55pm   12 Most recent comment from Marko Davidović:Hello Francesca,Unfortunately not at this time, iur developers are very busy at the moment, working on some priority tasks and fixing bugs and issues with our plugins, so they won't be having the ... Max contact form and database tablesClosed Pre-purchase questions for wpDataTables   Updated January 17, 2023 at 2:53pm   2 Most recent comment from Miloš Jovanović:Hi, MaxFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respon ... Francesca Kendall Upgrade from basic to proClosed   Amelia   Updated January 17, 2023 at 2:43pm   12 Most recent comment from Uroš Jovanović:Hello Francesca,Glad to be able to assist you.Please let me know if you have any other questions. Alberto Doubt about search wayClosed Pre-purchase questions for wpDataTables   Updated January 17, 2023 at 2:40pm   2 Most recent comment from Miloš Jovanović:Hi, AlbertoSorry for the delay-I am sorry, but I am not sure if I fully understood this use-case.We have various advanced filters available, please check them out here, with explanation with examples ... Joao Goncalves Not able to edit, see ALL appoitments even as Amelia_managerClosed Pre-purchase questions for Amelia   Updated January 17, 2023 at 2:30pm   2 Most recent comment from Marko Davidović:Hello Joao, Thank you for purchasing our product, and for reaching out to us. If you already have our licenses, please write to us in the Amelia category. The reason we ask you to do this is that ther ... Tobias Nørbygaard Pair massageClosed   Amelia   Updated January 17, 2023 at 2:08pm   2 Most recent comment from Marko Davidović:Hello Tobias, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia.However, it can be fixed with a workaround: if you connect both Employees to the same Go ... Debbie van Cleef Amelia notifications not being deliveredClosed   Amelia   Updated January 17, 2023 at 2:07pm   4 Most recent comment from Marko Davidović:Hello Debbie,This is not related to us this was designed by Google, and we have implemented this in our documentation on this link https://wpamelia.com/notification-settings/. What matters is that ev ... Marco Griffini Custom FunctionClosed   Amelia   Updated January 17, 2023 at 1:02pm   8 Most recent comment from Uroš Jovanović:Hello Marco,Glad to be able to assist you.We will respond to the other ticket you created as soon as possible. emmanuel kuforiji Cant upload the fileClosed   Amelia   Updated January 17, 2023 at 12:41pm   4 Most recent comment from Marko Davidović:Hello emmanuel, You are most welcome, and we are glad that we were able to help you. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are ... Álvaro no-show status for employeesClosed   Amelia   Updated January 17, 2023 at 12:09pm   4 Most recent comment from Marko Davidović:Hello Álvaro,We thank you for your report I will forward this to our developers to be reviewed.If you have any more questions please open a new separate ticket for each question and we will gladly h ... Leonardo Vasconcelos Lima payment confirmationClosed   Amelia   Updated January 17, 2023 at 11:54am   20 Most recent comment from Uroš Jovanović:Hello Leonardo, Thank you very much for your patience and for providing me with the staging website. I tested it out on the staging website and I the appointment booking with the appointment that w ... Kalimah IT Time slot is unavailableClosed   Amelia   Updated January 17, 2023 at 11:52am   4 Most recent comment from Uroš Jovanović:Hello Kalimah,Thank you for clearing that up.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as ...