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Public Tickets

Frédéric Prud\'homme Planning - Search of a customer shows "no data"Closed   Amelia   Updated September 30, 2022 at 7:31am   12 Most recent comment from Aleksandar Vuković:Hi again FrédéricOf course, it could be related to anything that's causing lag. A slow computer can cause this since it takes time to process a request locally, before going out to the server. ... Tim Schneider Parallel services CalendarClosed Pre-purchase questions for Amelia   Updated September 30, 2022 at 7:29am   2 Most recent comment from Marko Davidović:Hello Tim, Thank you for purchasing our product, and for reaching out to us. If you already have our licenses, please write to us in the Amelia category. The reason we ask you to do this is that ther ... James Barnett Event timesClosed   Amelia   Updated September 30, 2022 at 7:16am   4 Most recent comment from Marko Davidović:Hello James,We understand that and we will forward this ticket to appropriate sector also I'll kindly ask you to add it as a feature suggestion on this link https://features.wpamelia.com/ Featur ... Gerrit van Maarleveld Recurring paymentsClosed   Amelia   Updated September 30, 2022 at 7:07am   2 Most recent comment from Marko Davidović:Hello Gerrit van Maarleveld, Thank you for reaching out to us.We currently don't have a subscription feature built-in, but it is planned to be included in our Pro and/or Developer licenses at som ... Paolo Email NotificationClosed   Amelia   Updated September 30, 2022 at 6:49am   7 Most recent comment from Marko Davidović:Hello Paolo,That is strange beacuse most people in the world use that port. Can they unblock it?You can use 465 SSL also but if that doesn't work they need to enable the 587 port.SMTP Host – ... Juan Amor Counters are not updatedClosed   Amelia   Updated September 30, 2022 at 6:16am   8 Most recent comment from Marko Davidović:Hello Juan, Thank you for purchasing our product, and for reaching out to us. You are using the old version of Amelia 5.2 We now have a new version of Amelia 5.3. When the plugin is not up to date it ... Emanuel WhatsApp Notifications From WhtaClosed   Amelia   Updated September 30, 2022 at 12:07pm   8 Most recent comment from Miloš Jovanović:Hi, EmanuelI got confirmation on this.We assume that this WhatsApp cloud API is connected with a business account on the meta platform,so you should hot have any issues.We are also using a WhatsApp Cl ... Tadeas Order of employeeClosed   Amelia   Updated September 30, 2022 at 1:25am   2 Most recent comment from Miloš Jovanović:Hi, TadeasSorry for the delay.I am not sure if i understood the questions correctly.1. If you mean, the order of the employee selection of a service dropdown,it will be in alphabetical order of the e ... Vinedentity Free version multiple service providersClosed Pre-purchase questions for Amelia   Updated September 29, 2022 at 8:41pm   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.Yes, that option is only available in the premium version of the Amelia plugin.Please let me know if you have any other questions. Oliver Schönegge Reserve with Google integrationsClosed   Amelia   Updated September 29, 2022 at 3:33pm   6 Most recent comment from Uroš Jovanović:Hello Oliver,At the moment, there is no workaround in Amelia, but I hope that it will be implemented at some point in the future.Please let me know if you have any other questions. Ofek Sitbon WhatsApp Integration isn't workingClosed   Amelia   Updated September 29, 2022 at 12:52pm   4 Most recent comment from Marko Davidović:Hello Ofek, Something is not set up right, otherwise, the template will be there. Can you please send us a couple of screenshots of your settings so that we can take a closer look?Looking forward to ... Bence Nagy Money backClosed   wpDataTables   Updated September 29, 2022 at 12:52pm   4 Most recent comment from Uroš Jovanović:Hello Bence,Glad to be able to assist you.Please let us know if you have any other questions. Igino plugin update errorClosed   Amelia   Updated September 29, 2022 at 11:56am   2 Most recent comment from Marko Davidović:Hello Igino,  Thank you for contacting us. We are sending you the latest version of Amelia in the attachment and a short instruction on how to update Amelia to the latest version. Go to Amelia Settin ... Francesca Kendall Booking form 2.0 widerClosed   Amelia   Updated September 29, 2022 at 11:54am   2 Most recent comment from Marko Davidović:Hello Francesca, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia.I'll kindly ask you to add it as a feature suggestion on this link https://featu ... Antonio Feature avilableClosed Pre-purchase questions for Amelia   Updated September 29, 2022 at 11:32am   2 Most recent comment from Uroš Jovanović:Hello Antonio,Thank you for reaching out to us.There is an option to enable the "Allow customers to reschedule their own appointments" option on the Amelia/Settings/Roles settings page.For that purpos ...