As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

[email protected] wpDatatables for product catalog pageClosed Pre-purchase questions for wpDataTables   Updated January 16, 2023 at 6:14pm   2 Most recent comment from Miloš Jovanović:Hi, [email protected] for the delay, we don't work on weekends.- We don't have a native integration with WooCommerce yet, so pulling any data from its database can only be done with ... Mary Lindsay Can't see column settingsClosed   wpDataTables   Updated January 16, 2023 at 3:39pm   7 Most recent comment from Miloš Jovanović:Hi, Mary Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... Kaitlyn Navarro calendar syncClosed   Amelia   Updated January 16, 2023 at 3:05pm   14 Most recent comment from Uroš Jovanović:Hello Kaitlyn,Thank you for reaching back out to us.Can you please check the following article on how to update the plugin manually?Updating the plugin to the latest versionPlease let me know if that ... April Pie GraphsClosed   wpDataTables   Updated January 16, 2023 at 2:26pm   9 Most recent comment from Miloš Jovanović:Hi, April My apologies for replying so late.You're welcome, i am happy to help.It is not a problem at all, that is why we are here for;and it is absolutely OK - in WordPress and all the plugin ... Maverick Martin Microsoft Teams IntegrationClosed Pre-purchase questions for Amelia   Updated January 16, 2023 at 2:06pm   4 Most recent comment from Marko Davidović:Hello Maverick,We hope so too.We wish you all the best. Have a nice day.  Gurtner André table editorClosed   wpDataTables   Updated January 16, 2023 at 1:59pm   4 Most recent comment from Miloš Jovanović:Hi, André Firstly my sincerest apology for replying so late, i will do my best to be a lot quicker going forward. I am happy to see that this workaround works for you as well. When our developers b ... Michael Please add Tooltip customization for Chart.jsClosed   wpDataTables   Updated January 16, 2023 at 1:54pm   2 Most recent comment from Miloš Jovanović:Hi, Michael Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to ... Giam Add New Packages IssueClosed   Amelia   Updated January 16, 2023 at 1:53pm   2 Most recent comment from Marko Davidović:Hello Giam, Thank you for reaching out to us.For the first issue I'm afarafraid that we do not quite get what you are asking us and what the issue is? Can you please send a short one minute video ... Álvaro google syncClosed   Amelia   Updated January 16, 2023 at 1:23pm   3 Most recent comment from Marko Davidović:Hello Álvaro, We are glad to hear that everything is fine now. If you have any more questions please open another ticket and we will gladly help you there. We wish you all the best. Have a nice day.� ... Pattadon How to change menu label of customer panel page?Closed   Amelia   Updated January 16, 2023 at 1:15pm   4 Most recent comment from Uroš Jovanović:Hello Pattadon,Thank you for reaching back out to us.Words can be changed using POEDIT or Loco Translate for example very easily. I suggest you install Loco Translate and then translate these str ... steve adding fields to old booking (customise)Closed   Amelia   Updated January 16, 2023 at 12:47pm   8 Most recent comment from Uroš Jovanović:Hello Steve,Glad to hear that you managed to solve this stuff.Please let me know if you have any other questions. Stacey Xenidis customizationClosed   Amelia   Updated January 16, 2023 at 12:46pm   2 Most recent comment from Uroš Jovanović:Hello Stacey,Thank you for reaching out to us and for your feedback. We understand your perspective and we really appreciate you taking the time to write this to us as user feedback is really import ... Vanessa Klaas Limit the bookings of events per weekClosed Pre-purchase questions for Amelia   Updated January 16, 2023 at 11:57am   2 Most recent comment from Marko Davidović:Hello Vanessa, Thank you for your interest in our product.We currently don't have a subscription feature built-in, but it is planned to be included in our Pro and/or Developer licenses at some po ... Franck Hide EmployeeClosed   Amelia   Updated January 16, 2023 at 9:24am   6 Most recent comment from Uroš Jovanović:Hello Franck,Glad to be able to assist you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a few places with reviews about plugins th ... Vincit-Lee How to make sure employee does not get blocked out when bookedClosed   Amelia   Updated January 16, 2023 at 7:35am   2 Most recent comment from Marko Davidović:Hello Vincit, Thank you for reaching out to us. You can not do double booking in Amelia. Amelia is designed to prevent this. So, you can either create a group appointment or you can create several emp ...