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Public Tickets

Jeremy Hanke Liablity Waiver Prior to Purchase   Amelia   Updated May 28, 2025 at 5:14pm   2 Most recent comment from Uroš Jovanović:Hello Jeremy, Thank you for reaching out to us. To add a link to Terms & Conditions, you can use "Checkbox" or "Radio" custom fields. In the custom field you need to add an anchor tag like this: Terms ... Al Trevisan Tables Not LoadingClosed   wpDataTables   Updated May 28, 2025 at 4:47pm   2 Most recent comment from Miloš Jovanović:Hello, I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/4025310 For future reference, please don't open multip ... Al Trevisan Imported Table Not Loading Sometimes   wpDataTables   Updated May 28, 2025 at 4:46pm   2 Most recent comment from Miloš Jovanović:Hello, This is a known issue related to tables that use server-side processing in wpDataTables. In your case, you're using a Manual table, which always runs server-side processing when retrievin ... Diego Andreo User role   Amelia   Updated May 28, 2025 at 4:07pm   2 Most recent comment from Uroš Jovanović:Hello Diego, Thank you for reaching out. Could you please share a screenshot of your WordPress Users page, specifically showing the user role assigned after the booking? Also, if possible, please prov ... Johan Google CalendarClosed   Amelia   Updated May 28, 2025 at 2:09pm   2 Most recent comment from Stefan Petrov:Hi Johan, Thanks for reaching out to us. You can try increasing the maximum number of events returned per page in the Google Calendar integration settings. By default, this is set to 50, but you can i ... varia bonora Amelia is assigning packages even for orders in “pending” status.   Amelia   Updated May 28, 2025 at 12:56pm   2 Most recent comment from Uroš Jovanović:Hello Varia, I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/4024997 For future reference, please don't open ... Wai Yee Conditional Location Based on Services   Amelia   Updated May 28, 2025 at 12:43pm   6 Most recent comment from Uroš Jovanović:Hello Wai Yee, Thank you for your message! Just to clarify — each employee in Amelia can indeed be connected to the same Google Calendar. To do this, you simply need to log in with the same Google a ... Sebastien integration back end customer with back end WooCommerce costumer   Amelia   Updated May 28, 2025 at 12:33pm   4 Most recent comment from Uroš Jovanović:Hello Sebastien, I am glad to be able to assist you. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Li ... Mark Services not showing on step booking elementClosed   Amelia   Updated May 28, 2025 at 12:32pm   2 Most recent comment from Stefan Petrov:Hi Mark, Thanks for reaching out to us.  Please check these points: 1. Are these services visible on the site?  2. If they are, is the employee assigned to these services? 3. If he is, check his wor ... Camilo duplicate notificationsClosed   Amelia   Updated May 28, 2025 at 9:10am   2 Most recent comment from Stefan Petrov:Hi Camilo, Thank you for reaching out to us. By default, notification emails are only sent to the customer and the assigned employee, depending on the appointment status. Please ensure that no email a ... Paolo Melini Calendar view for appointmentsClosed   Amelia   Updated May 28, 2025 at 8:53am   2 Most recent comment from Stefan Petrov:Hi Paolo, Thanks for reaching out to us. Unfortunately, there is currently no such option with Amelia's built-in features.  Please feel free to search through our feature suggestion page,  t ... Jeremy Hanke Event purchaseClosed   Amelia   Updated May 28, 2025 at 8:44am   2 Most recent comment from Stefan Petrov:Hi Jeremy, Thanks for reaching out to us. Unfortunately, this issue is related to the Square payment integration and its backend process. Let me clarify: when a booking is made, Amelia stores the appo ... Mitchell Lawrence CSS code for removing my name from drop downClosed   Amelia   Updated May 28, 2025 at 7:21am   7 Most recent comment from Stefan Petrov:Hi Mitchell, Yes, that is the case. However, since this employee is assigned to two locations, adding a CSS code won’t be very helpful. The dropdown menu would still be mandatory but appear empty, m ... Ignas JS hooksClosed   Amelia   Updated May 28, 2025 at 6:59am   2 Most recent comment from Stefan Petrov:Hi Ignas, Since this is a duplicate ticket and we’ve already provided a response on our other platform, Gleap, I will go ahead and close this one as a duplicate. If you have any further questions or ... Beat AmeliaClosed   Amelia   Updated May 28, 2025 at 2:02am   8 Most recent comment from Beat:ok.