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Public Tickets

Rory Finch Appointment section not working   Amelia   Updated 23 hours ago   6 Most recent comment from Uroš Jovanović:Hello Rory,Thank you for the update on this and for your patience.Can you please provide me with the URL of your website as well and I will assist you with this?Looking forward to your reply. mark appointment time settings   Amelia   Updated 23 hours ago   4 Most recent comment from Uroš Jovanović:Hello Mark,All the times were supposed to move an hour if you have changed the time zone.Was that the case on your website?Looking forward to your reply. Shauna Foley Customer panel login   Amelia   Updated 23 hours ago   2 Most recent comment from Uroš Jovanović:Hello Shauna,Thank you for reaching out to us.I can see that you have the 7.4 version installed of the Amelia plugin installed.Can you please update the plugin to the latest version (7.4.3), test it o ... Peter Vukovic Customer info when using WooCommerce payments   Amelia   Updated 23 hours ago   10 Most recent comment from Stefan Petrov:Hello Peter,Apologies for the prolonged answer. We were able to conclude that the issue is coming from the newest update from WooCoomerce. The latest version doesn't read the Amelia data and thus ... Christian Changes do not appear in step-by-step booking   Amelia   Updated 23 hours ago   2 Most recent comment from Uroš Jovanović:Hello Christian, Thank you for reaching out to us.Words can be changed using POEDIT or Loco Translate for example very easily. I suggest you install Loco Translate and then translate these strings ... Lisbel Valdés Rodríguez eMail validation   Amelia   Updated 1 day ago   6 Most recent comment from Stefan Petrov:Hello Lisbel,Yes, that's correct. This custom script can be used in cases if you want to have validation with the specific email, in this case @health-check.at. In Customize section, if the optio ... Lobert Caroline impossibilité de créer des nouveaux évènements   Amelia   Updated 1 day ago   4 Most recent comment from Stefan Petrov:Hello Caroline,Thanks for letting me know. Perhaps, there is a custom character that Amelia is not able to read.I guess, you can try adding the text to the event description with "standard" character ... Graham Godfrey Front end edit calendar not working   wpDataTables   Updated 1 day ago   11 Most recent comment from Miloš Jovanović:Hi Graham,No problem about re-opening the ticket, that is absolutely OK, since it is about the same subject.If I understood, you fixed the issue on two Staging Sites, but the Live Site remains with t ... Graham Godfrey Sorting/moving a rowClosed   wpDataTables   Updated 1 day ago   4 Most recent comment from Miloš Jovanović:Hi Graham,Yes - That can be a bit tedious if you have a lot of Headers when the “Include HTML” option is enabled;after exporting, we need to clear the HTML before importing the data again in the ... Hussein Deeb Events report   Amelia   Updated 1 day ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.You can export them in CSV file. You need to click on event attendees and the you will see the option to export attendees for that event like this Hope th ... Koen Available outlook timeslots through API   Amelia   Updated 1 day ago   6 Most recent comment from Marko Davidović:Hello again,Not yet, agents work on tickets in order they are received but developers work on tickets based on severity if there is some sort of conflict or fatal error those cases have a priority and ... kiran kamal chauhan About Customer Panel   Amelia   Updated 1 day ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Yes, and no. So you can turn off option to require password and then they can log in via a link that you can send them in notifications when they book a p ... Данил registering a service package through the admin panel   Amelia   Updated 1 day ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Yes, if you do not show this service on site on the front end you can still book this package and appointments from the backend. But if this service is p ... Daniel Zoom integration   Amelia   Updated 1 day ago   22 Most recent comment from Uroš Jovanović:Hello Robert,Thank you for the update on this.Can you please create a new ticket for this purpose and we will assist you with this?Looking forward to your reply. Valentina Scheduled notifications   Amelia   Updated 1 day ago   16 Most recent comment from Uroš Jovanović:Hello Valentina,Glad to be able to assist you.I am looking forward to your update on this.