Public Tickets
oscar salcedo
form to workersClosed
Amelia
Updated February 3, 2025 at 9:07am
2
Most recent comment from Stefan Petrov:Hi Oscar,
Thanks for reaching out to us!
Unfortunately, there isn't a built-in option in Amelia to allow employees to register themselves directly. If they attempt to "book" through the form, the ...
Mark Colclough
Edit pop up in Step-by-step Booking Form 2.0Closed
Amelia
Updated February 3, 2025 at 9:01am
2
Most recent comment from Stefan Petrov:Hi Mark,
Customizing the booking form can be done in Customize settings. You need to select the Step by Step v2 / Service Selection Step, then in SubSteps, you have the option "Packages"
Larry
Customize Form ColorClosed
Amelia
Updated February 3, 2025 at 8:56am
2
Most recent comment from Stefan Petrov:Hi Larry,
This error occurs when the web page (or another resource) you're trying to access is restricted, meaning you don't have permission to view it. It’s called a 403 Forbidden Error ...
Larry
Services not Displaying nor Calendar ProperlyClosed
Amelia
Updated February 3, 2025 at 8:56am
2
Most recent comment from Stefan Petrov:Hi Larry,
Great to see that you were able to find the solution. Please, let us know if you have any other questions or issues on a new ticket and we will kindly provide assistance.
Best regards.
Juan
Appointment section failureClosed
Amelia
Updated February 3, 2025 at 8:55am
2
Most recent comment from Stefan Petrov:Hello Juan,
Thanks for reaching out to us. My first guess is that it could be the user roles conflict.
ou need to have only one role per user only admin or only manager or only employee.
Every rol ...
Jason Huckabay
How do I add fields so that my customers must enter an address when they book. We come to them so we need their address.Closed
Amelia
Updated February 3, 2025 at 8:42am
2
Most recent comment from Stefan Petrov:Hi Jason,
Thanks for reaching out to us. There is a custom field called "Address"
You need to configure the Google Maps Api first in order to use this custom field. You can find more information on t ...
Javier Alonso
Zoom IntegrationClosed
Amelia
Updated February 3, 2025 at 8:32am
4
Most recent comment from Stefan Petrov:Hi Javier,
That's noted. The events can't be assigned to employees (as services) but we are looking forward on improving this in future updates.
If you have any other questions, please ope ...
Mark Colclough
Purchase Code Entry to every ticketClosed
Amelia
Updated February 3, 2025 at 7:10am
4
Most recent comment from Marko Davidović:Hello again,
As soon as your other ticekts pops up we will respond to them. We will close this ticket now and we wish you all the best and hope you have a wonderful day ahead.
ALAN
link para para generar contraseñaClosed
Amelia
Updated February 3, 2025 at 6:40am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
You need to add a customer panel placeholder to your appointment-approved notifications like this for example
And when they book for the first time and ...
Lorenzo
HelpClosed
Amelia
Updated February 3, 2025 at 6:40am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
In most cases the issue is that you did not add this service to employee work hours so please check this first.
Please check these points:
1. Are these s ...
Jason Huckabay
Completed Option for ApptClosed
Amelia
Updated February 3, 2025 at 6:38am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
Unfortunately, currently this feature is not available in Amelia. You can not add or create a new status this needs to be developed so what you want at t ...
Enrique
error when buyingClosed
Pre-purchase questions for Amelia
Updated February 3, 2025 at 6:38am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
We have customers from all over the world and every continent and there are no restrictions as such on our site or anything similar. Can you please try a ...
chaitra
Appointment not getting captured after customer makes the paymentClosed
Amelia
Updated February 3, 2025 at 6:33am
2
Most recent comment from Marko Davidović:You added a note
2 days ago on Saturday at 12:19pm
Hello there,
Thank you for reaching out to us.
Please go to the notifications section inspect the page then try and send test notifications and the ...
Daniel Calvo Moreno
Aditional Customer per aditional employeesClosed
Amelia
Updated February 2, 2025 at 6:25pm
4
Most recent comment from Uroš Jovanović:
Hello Daniel,
Thank you for reaching out. Unfortunately, there is no such option available at the moment. However, we are always looking to improve Amelia, so feel free to submit your sugg ...
Yuval Tom Olsha
Booking is not working as intendedClosed
Amelia
Updated February 2, 2025 at 11:33am
2
Most recent comment from Uroš Jovanović:Hello Yuval,
Thank you for reaching out!
To allow clients to book a multiple-hour session at any available time slot, please disable the "Use service duration for booking a time slot" option in Amelia ...