As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Jacob S Hiding Closed EventsClosed   Amelia   Updated February 19, 2025 at 6:37am   9 Most recent comment from Marko Davidović:Hello again, It is possible that the same suggestion appears in multiple places, as is the case with many feature requests. However, we have a dedicated team that monitors these requests. If you have ... Jens Eisemann open tickets and bugs for three monthsClosed   wpDataTables   Updated February 18, 2025 at 10:24pm   1 Most recent comment from Jens Eisemann:Please edit my open tickets.https://tmsplugins.ticksy.com/ticket/3799224/https://tmsplugins.ticksy.com/ticket/3774068/ https://tmsplugins.ticksy.com/ticket/3774067/ https://tmsplugins.ticksy.com/ticke ... AMINE Appointment are not showing in the calendarClosed   Amelia   Updated February 18, 2025 at 2:32pm   5 Most recent comment from Uroš Jovanović:Hello Amine, Please test it out now and let me know if it works or not. Looking forward to your reply. Hichem El Mohri Booking two services and buffer timeClosed   Amelia   Updated February 20, 2025 at 12:36pm   5 Most recent comment from Stefan Petrov:Hi Hichem, Sorry for the delayed response—it took some time to investigate. Unfortunately, there is no workaround for this use case. Amelia will always apply the buffer time after the service select ... Romain Rayez Congrats IconClosed   Amelia   Updated February 18, 2025 at 2:25pm   6 Most recent comment from Uroš Jovanović:Hello Romain, Glad to be able to assist you. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite versi ... Maciej Splisgart wdt_created_by and wdt_last_edited_byClosed   wpDataTables   Updated February 18, 2025 at 1:39pm   2 Most recent comment from Miloš Jovanović:Hi Maciej, For our Manual table type - The columns such as "created by" and "last edited by" are created by default and they are hidden.The wdt_ID is also a Manual table exclusive feature.We add this ... Martin Request for Improved Filtering & Customization for EventsClosed   Amelia   Updated February 18, 2025 at 1:18pm   2 Most recent comment from Stefan Petrov:Hi Martin, All suggestions and improvements can be entered here. We are aware that some features are not perfect and that some customers might not find them suitable for their needs, but as you may al ... Lucas Berthou email sending notificationsClosed   Amelia   Updated February 18, 2025 at 12:50pm   4 Most recent comment from Marko Davidović:Hello again, Unfortunately, we are unable to fully understand your document as we do not speak French. While we can translate the ticket itself, translating a PDF document is not possible. However, we ... Stanislavs Dombrovskis Broken page/errors/author email in td.styleClosed   wpDataTables   Updated February 18, 2025 at 12:50pm   2 Most recent comment from Stanislavs Dombrovskis:Crawled mail example Brett Bijlaard Amelia employees bookingClosed   Amelia   Updated February 18, 2025 at 12:45pm   2 Most recent comment from Uroš Jovanović:  Hello Brett, Thank you for sharing the details. Currently, in Amelia, each employee can only be assigned to one appointment at a time, which means the setup you’re aiming for (with ... Sayaka Amelia Events 403 Error When Saving Events in AmeliaClosed   Amelia   Updated February 18, 2025 at 12:27pm   2 Most recent comment from Uroš Jovanović:Hello Sayaka, Thank you for reaching out to us. Can you please let me know if there is any customer or employee with the same email as the admin user with which you were logged in when this error occu ... Joe M Export in ODF format and PDFClosed Pre-purchase questions for wpDataTables   Updated February 18, 2025 at 12:18pm   2 Most recent comment from Miloš Jovanović:Hi Joe, At the moment, we do not have a built-in option to change the default Excel file format to ODF during the export via our Table Tools.So, the default extension when exporting Excel from our Ta ... Colin Finance Status not updatingClosed   Amelia   Updated February 18, 2025 at 12:16pm   2 Most recent comment from Uroš Jovanović:Hello Colin, To better understand the issue, could you please provide a screen recording showing the problem in the Finance section and how it appears in Stripe? Additionally, if possible, granting te ... James Schrage Front end edit not functionalClosed   wpDataTables   Updated February 18, 2025 at 12:00pm   2 Most recent comment from Miloš Jovanović:Hello James, My sincerest apology, there was an issue on your original ticket regarding this subject.We just replied to it now, can you please check out our reply and let's keep following up ther ... Eduard Coupons don't for work EventsClosed   Amelia   Updated February 18, 2025 at 11:36am   2 Most recent comment from Uroš Jovanović:Hello Eduard, Thank you for reaching out. To help diagnose this issue, could you please provide me with the error from the console when you try to apply the discount coupon? This will give us more ins ...