Public Tickets
Mick Anderson
Ressources bookingClosed
Pre-purchase questions for Amelia
Updated January 29, 2025 at 1:01pm
3
Most recent comment from Marko Davidović:Hello again,
I have consulted a couple of my colleagues and what you want to achieve is not possible in Amelia at this time I am afraid so we are not sure that Amelia is a good fit for your type of bu ...
Victória
Group BookingClosed
Amelia
Updated January 29, 2025 at 6:54am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
Unfortunately, currently this feature is not available in Amelia. The only option that exist is what you are already using and that is custom field but a ...
Lloyd Briggs
Plugin wont load on page.Closed
Amelia
Updated January 28, 2025 at 7:07pm
4
Most recent comment from Uroš Jovanović:Lloyd,
Thank you for the update on this.
Please check if you can see the booking form on page when you are not logged in WordPress or when you are looking form the incognito mode?
If this is the case ...
Falko Alexander
export data for new websiteClosed
Amelia
Updated January 28, 2025 at 6:07pm
2
Most recent comment from Uroš Jovanović:Hello Falko,
You can clone your site with some duplicator or cloning plugin, also there's a way to migrate only Amelia's database tables.
There are around 47 tables with wp_amelia_ prefix th ...
krisna purbaya
Appointment Booking FlowClosed
Amelia
Updated January 28, 2025 at 5:52pm
12
Most recent comment from Uroš Jovanović:Hello Krisna,
Glad to be able to assist you.
I will have this ticket closed now.
Josh Kroman
InstallationClosed
Amelia
Updated January 28, 2025 at 5:39pm
2
Most recent comment from Uroš Jovanović:Hello Josh,
Thank you for reaching out to us.
Please check the following article for this purpose:
Are You Getting “The link you followed has expired” Error in WordPress?
Let me know if that works ...
Mars
Can't add eventClosed
Pre-purchase questions for Amelia
Updated January 28, 2025 at 5:34pm
26
Most recent comment from Uroš Jovanović:
Hello David,
Thank you for your message!
Please create a separate ticket for this issue, and I will ensure it is addressed and fixed promptly.
Looking forward to your ticket!
Kingsley Chimezie
MFA for store.tms-plugins.comClosed
Amelia
Updated January 28, 2025 at 5:29pm
2
Most recent comment from Uroš Jovanović:
Hello Kingsley,
Thank you for your suggestion! I completely understand the importance of multi-factor authentication (MFA) for enhancing security, especially for accounts that manage licen ...
Cowork
Administration of the appointmentsClosed
Amelia
Updated January 28, 2025 at 5:21pm
6
Most recent comment from Uroš Jovanović:Hello,
It probably can be done with some custom work, but our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues with our plugins, so they won't hav ...
James Gasson
Limit time availability of servicesClosed
Amelia
Updated January 28, 2025 at 4:54pm
6
Most recent comment from Uroš Jovanović:
Hello James,
Thank you for your feedback. I understand how setting up multiple employees can feel cumbersome when you're managing availability for a single room rather than actu ...
Adrian Ghio
Local time zoneClosed
wpDataTables
Updated January 28, 2025 at 1:46pm
2
Most recent comment from Miloš Jovanović:Hi Adrian,
Sorry to disappoint you, but at this time, we don't have any built-in solution to achieve this kind of a use-case, as you described, the time/date calculated with the user's local ...
Jan Klaas
Existing users that are already customers cannot be selected as new emplyeesClosed
Amelia
Updated January 28, 2025 at 1:05pm
4
Most recent comment from Uroš Jovanović:Hello Jan Klaas,
Thank you for your input!
Currently, Amelia does not offer the option to select an existing WordPress user to assign them as an employee, as this could create conflicts between user r ...
AMINE
Bookings are not DONEClosed
Amelia
Updated January 28, 2025 at 11:52am
7
Most recent comment from Uroš Jovanović:Hello Amine,
I could not replicate the issue that you mentioned.
Can you please let me know if this works from your end as well?
Looking forward to your reply.
Daniel Supraner
Refund PleaseClosed
wpDataTables
Updated January 28, 2025 at 11:47am
9
Most recent comment from Miloš Jovanović:Hi Daniel,
You're very welcome, I am happy to advise. :)Let me know how it goes and if you don't see the funds in the payment account. It was processed approximately 23 hours ago, so if you ...
Konstantinos Stamatopoulos
notificationsClosed
Amelia
Updated January 28, 2025 at 11:45am
4
Most recent comment from Stefan Petrov:Hi Konstantinos,
As explained, they are already sent to all new customers. Depending on the appointment status, the email notification template is sent, either "approved" or "pending". With the custom ...