As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

Vrushabh Infozzle Regarding employee panel for multiple service filtersClosed   Amelia   Updated March 17, 2025 at 2:09pm   5 Most recent comment from Vrushabh Infozzle:Hi Stefan  We are sending Amelia notifications with custom field values, including an image upload field. While the custom field data appears in the notification, employees are unable to open the upl ... Idel Configure certain services without the user having to choose a specific date and timeClosed   Amelia   Updated February 24, 2025 at 2:13pm   8 Most recent comment from Uroš Jovanović:Hello Idel, Glad to be able to assist you. I will have this ticket closed now. Ken Plus sign inoperable after 1 registrantClosed   Amelia   Updated February 24, 2025 at 2:07pm   2 Most recent comment from Stefan Petrov:Hi Ken, Thanks for reaching out to us. We have seen this issue before, but it was occurring only on the old booking form. Strange to see it happens again on the new booking form. May i ask you to chec ... Marius Issue with Amelia Hooks Not Firing Consistently for Employee RoleClosed   Amelia   Updated February 24, 2025 at 1:35pm   11 Most recent comment from Stefan Petrov:Hi Marius, No problem, you are welcome, as always. If you have any other questions, please open a new ticket and we will gladly help you there. Have a nice day.  David Blevins Custom FieldsClosed   Amelia   Updated February 24, 2025 at 12:55pm   4 Most recent comment from Stefan Petrov:Hi David, No problem at all. If you have any other questions, please open a new ticket and we will gladly help you there. Have a nice day.  George AMELIA RESERVATION LIMIT(S) AND OTHERSClosed   Amelia   Updated February 24, 2025 at 12:04pm   4 Most recent comment from Uroš Jovanović:Hello George, You can take a look at the following link for this purpose: https://wpamelia.com/wp-hooks-customers/ Let me know if that works for you. Dmitry ShortcodeClosed   wpDataTables   Updated February 24, 2025 at 12:03pm   6 Most recent comment from Miloš Jovanović:Hi Dmitry, You're welcome, I hope that helps to at least point out some of our limitations and how this feature has been originally designed to be used, but I did my best to also share a custom w ... Mkt-JA Access in WP Dashboard Side Navigation MenuClosed   wpDataTables   Updated February 24, 2025 at 11:55am   2 Most recent comment from Miloš Jovanović:Hello, We don't have a built-in option which can set specific User Roles to be able to see/create/edit Tables/Charts on the Back-End. At the moment, only Administrators can see the Tables on Back ... Mourad Bouraoui dropdown filter for a chartClosed   wpDataTables   Updated February 24, 2025 at 11:45am   8 Most recent comment from Miloš Jovanović:Hi Mourad, I am delighted to hear that this has been resolved. Thank you for letting us know.Anything else that we could assist with, please don't hesitate to create new tickets.     I wanted t ... Dohan 2 Links needed for 1 employeeClosed   Amelia   Updated February 24, 2025 at 11:28am   7 Most recent comment from Uroš Jovanović:Hello Dohan, It probably can be done with some custom work, but our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues with our plugins, so they won' ... Mark Olbert Using in PatternsClosed   wpDataTables   Updated February 24, 2025 at 11:21am   2 Most recent comment from Miloš Jovanović:Hi Mark, Thank you for this report. Currently, wpDataTables' Table and Chart blocks are designed to function dynamically within individual posts/pages, allowing for interactions such as filtering ... Andrii Lynnyk feedback on the work of BookingClosed   Amelia   Updated February 24, 2025 at 11:13am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Please when you have several questions or issues or suggestions please open a new ticket, and we will help you there. In that way, issues and questions t ... Mark Olbert FiltersClosed   wpDataTables   Updated February 24, 2025 at 11:07am   2 Most recent comment from Miloš Jovanović:Hi Mark, Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respo ... eric voss voss emailsClosed   Amelia   Updated March 4, 2025 at 1:30pm   3 Most recent comment from eric voss voss:I have tried everything and still can not get the emails to go out and this is making me do a lot of work by doing everything manually. Please help Drew Laiche refundClosed   Amelia   Updated February 24, 2025 at 10:31am   2 Most recent comment from Stefan Petrov:Hi Drew, Really sorry to see you are moving away from Amelia. If you dont plan on buying the higher Amelia license or you are not planning to be Amelia user, then there is nothing else to do. If you&# ...