Public Tickets
Evgeniy Orlov
How to render JS and HTML based on DB fieldsClosed
wpDataTables
Updated February 6, 2025 at 7:05pm
3
Most recent comment from Miloš Jovanović:Hi Evgeniy,
My sincerest apologies, there was an error on several tickets with notifications and we did not see the users have replied to them.This should not happen again for new tickets. Thank you v ...
razvan
Selling memberships and use qr code to identify usersClosed
Amelia
Updated February 6, 2025 at 6:56pm
2
Most recent comment from Uroš Jovanović:Hello Razvan,
Amelia does not have a built-in option to sell memberships or subscriptions without linking them to specific services. You can use an integration with Paid Memberships Pro or another mem ...
Ian
Please respond to private support requestsClosed
wpDataTables
Updated February 6, 2025 at 5:24pm
4
Most recent comment from Chris Dyer:It hasn't been resolved for me. I've had one opened for a month and nothing but crickets.
Adam O.
Disconnect wp users from amelia profilesClosed
Amelia
Updated February 6, 2025 at 2:40pm
2
Most recent comment from Uroš Jovanović:Hello Adam,
Unfortunately, there is no bulk option to disconnect all WordPress users from Amelia customers at once. The only way to do this is to manually disconnect them one by one.
Let me know if yo ...
razvan
how can user register their accountClosed
Amelia
Updated February 6, 2025 at 2:34pm
2
Most recent comment from Uroš Jovanović:Hello Razvan,
Amelia customers are automatically registered when they book an appointment or event. Alternatively, they can be manually created in the back-end by an admin. There is no separate regist ...
ITSUMI SANWAN
issue with direct Import from excel/csvClosed
wpDataTables
Updated February 6, 2025 at 2:14pm
2
Most recent comment from Miloš Jovanović:Hello,1. In regards to this issue where some rows are not fully imported, as you described, can you please send me this source file - you can send both the CSV and Excel versions and we can try to rep ...
Michael Schmidt
DiscountClosed
Pre-purchase questions for Amelia
Updated February 6, 2025 at 1:35pm
4
Most recent comment from Stefan Petrov:Hi Micha,
If it is a lifetime license, unfortunately, it can't be directly upgraded through the TMS store account. You would need to request a refund first and then purchase a new lifetime licens ...
Omar O'Hara
Can't enable stripeClosed
Amelia
Updated February 6, 2025 at 9:04am
6
Most recent comment from Stefan Petrov:Hi Omar,
I guess it's the Stripe-related issue, but great to see that it works properly now.
Please, monitor the issue and keep me posted. Of course, should you have any other questions or issues ...
[email protected]
SOLICITUD DE SOPORTEClosed
Amelia
Updated February 6, 2025 at 8:56am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
The basic license covers one domain, but an unlimited number of its sub-domains. You have a Dev 20 license but they all work insame way.
-1. The best op ...
philippe
can't get the right hours to show !Closed
Amelia
Updated February 6, 2025 at 8:47am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
The availability of the service is defined by employees' working hours, so you would need to edit those in order to achieve this.
When you go to Ame ...
Rainer Siebert
Representation of the timesClosed
Amelia
Updated February 6, 2025 at 8:44am
4
Most recent comment from Stefan Petrov:You are welcome, Rainer.
My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?
There are a few places with reviews about plugins that matter to our f ...
Gary Morgan
automatically register amelia customerClosed
Amelia
Updated February 6, 2025 at 8:18am
2
Most recent comment from Stefan Petrov:Hi Gary,
Thanks for reaching out to us. Each new customer is automatically registered as Amelia Customer, but in User Role settings, there is this option - Automatically create Amelia Customer user.
...
Alley Persinger
Limiting availability of services to certain daysClosed
Amelia
Updated February 6, 2025 at 8:08am
6
Most recent comment from Stefan Petrov:You are welcome, Alley.
I'm glad it works now.
My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?
There are a few places with reviews about ...
Francesco
APPOINTMENTClosed
Amelia
Updated February 6, 2025 at 7:39am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
Unfortunately, currently this feature is not available in Amelia. At this time you can only export the appointments in CSV file. These appointments must ...
Saskia
daylight save timeClosed
Amelia
Updated February 6, 2025 at 6:50am
4
Most recent comment from Marko Davidović:Hello again,
You are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will ...