Public Tickets
Szabolcs Fekete
Apple or Google pay available?Closed
Amelia
Updated February 6, 2025 at 6:47am
4
Most recent comment from Marko Davidović:Hello again,
You are most welcome, and we are glad that we were able to help you in some way. Should you have any further inquiries, we kindly request that you open separate tickets for each question ...
Lyn
SupportClosed
Master-Detail Tables for wpDataTables
Updated February 6, 2025 at 12:02am
2
Most recent comment from Miloš Jovanović:Hi Lyn,
My sincerest apology, there was an error on this ticket from my end - I wrote a reply, but it somehow did not get sent properly.
This will not happen again, thank you very much for your patien ...
Andrea
Integration with WoocommerceClosed
Amelia
Updated February 5, 2025 at 2:30pm
2
Most recent comment from Stefan Petrov:Hi Andrea,
Thanks for reaching out to us. Have you made any changes to WooCoomerce rules? If you have the on site payment method enabled, then Amelia will approve the booking in advance, however, if y ...
Omar O'Hara
I have Stripe connected via public keys, but I get an error that the site isn't capable of processing paymentsClosed
Amelia
Updated February 5, 2025 at 2:27pm
4
Most recent comment from Uroš Jovanović:Hello Omar,
Thank you for the update on this and for your patience.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘ ...
Alicia
migrationClosed
Amelia
Updated February 5, 2025 at 2:07pm
3
Most recent comment from Uroš Jovanović:Hello Alicia,
Glad to hear that the issue has been resolved.
I will have this ticket closed now.
Laurent
ameliacatalogbooking serviceClosed
Amelia
Updated February 5, 2025 at 2:06pm
7
Most recent comment from Uroš Jovanović:Hello Laurent,
Thank you for that.
That is the default behavior and there is no option to change it at the moment as the packages that are made from the services that are preselected will be shown in ...
Francis
Displaying services in the Step-by-Step Booking Form 2.0Closed
Amelia
Updated February 5, 2025 at 12:54pm
4
Most recent comment from Stefan Petrov:Hi Francis,
No problem at all, just wanted to make sure that we are on the same page and that you are familiar with our procedures.
Best regards.
swan arnoult
Issue making event in google calendarClosed
Amelia
Updated February 5, 2025 at 12:10pm
2
Most recent comment from Uroš Jovanović:
Hi Swan,
It sounds like there might be an issue with the connection between Amelia and Google Calendar. To resolve this, I suggest reconnecting your Amelia employee to the Google Calendar. ...
Kitti Beke
"No avaliable appointment" notification at the calendarClosed
Amelia
Updated February 5, 2025 at 12:03pm
2
Most recent comment from Uroš Jovanović:Hello Kitti,
Thank you for reaching out to us.
Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://feat ...
Paul Christy
Canceled AppointmentsClosed
Amelia
Updated February 5, 2025 at 11:46am
2
Most recent comment from Uroš Jovanović:
Hi Paul,
Currently, there is no built-in option in Amelia to automatically remove the event from Google Calendar or issue a refund when an appointment is canceled. When a refund is process ...
Alanis Michiels
Automatic Backup Employee When Fully BookedClosed
Amelia
Updated February 5, 2025 at 11:45am
6
Most recent comment from Stefan Petrov:Hi Alanis,
Unfortunately, in this case, I'm afraid there are no other workarounds. As mentioned earlier, Amelia automatically assigns appointments between employees (if they are assigned to the s ...
Kendell Caton
upgrading after i buy amelia standartClosed
Pre-purchase questions for Amelia
Updated February 5, 2025 at 11:08am
4
Most recent comment from Uroš Jovanović:Hello Kendell,
Thank you for the update on this.
For that purpose, you will have to download the Pro version of the plugin that you can find on the TMS store.
After that, install it on your website, c ...
Gladys Ancay Ançay
woocommerceClosed
Amelia
Updated February 5, 2025 at 9:21am
4
Most recent comment from Marko Davidović:Hello again,
In the meantime, we have checked this with our developers, and unfortunately, it is currently not possible to modify this aspect of the design. We understand that this may not be ideal fo ...
Róbert
booking timeClosed
Amelia
Updated February 5, 2025 at 9:15am
5
Most recent comment from Róbert:thanks!
Mark Boehly
Amelia not working with ElemementorClosed
Amelia
Updated February 5, 2025 at 9:14am
3
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
I'm afraid we don't understand what exactly you want to achieve and what exactly is the issue? Can you explain in a little more detail and send ...