Public Tickets
Sebastian Wilck
Backend BookingClosed
Amelia
Updated January 28, 2025 at 10:59am
6
Most recent comment from Uroš Jovanović:Hello Sebastian,
I reconfigured the WooCommerce rules on the Amelia > Settings > Payments page.
My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind? ...
Abel McBride
Filtering QuestionClosed
wpDataTables
Updated January 28, 2025 at 10:57am
2
Most recent comment from Miloš Jovanović:Hi Abel,
My sincerest apologies, we had some issues with the notifications of our ticketing system. Some tickets got flagged as replied, when the reply did not properly get sent.Unfortunately, your ti ...
Patrick Barbé
Problem with notification mails via smtp to end-userClosed
Amelia
Updated January 28, 2025 at 10:57am
8
Most recent comment from Marko Davidović:Hello again,
We can not log in with these credentials perhaps the user name is not correct or perhaps you did not sent it to us
Can you please check this and send us new ones?
Looking forward to your ...
Alex Breuer
Error 403Closed
Amelia
Updated January 28, 2025 at 10:41am
10
Most recent comment from Aleksandar Vuković:Hello Timothy.
Could you please contact your hosting provider and ask them to check the server configuration, particularly the client_max_body_size (for Nginx) or LimitRequestBody (for Apache) setting ...
Daman
How to Allow Multiple Customers to book the same time slot but also have a minimum requirement of 2 people per bookingClosed
Amelia
Updated January 28, 2025 at 10:02am
9
Most recent comment from Stefan Petrov:You are welcome, Daman.
Looking forward to hearing from you regarding other questions or issues.
Danny Quality
Amelia Pricing PlansClosed
Pre-purchase questions for Amelia
Updated January 28, 2025 at 9:05am
6
Most recent comment from Marko Davidović:Hello again,
You can log in to http://store.tms-plugins.com/ and under "My Licenses" click on the Three Dots on the right-hand side of the license you want to submit a refund request for:
If you don& ...
Francesca Kendall
categories cutting off imageClosed
Amelia
Updated January 28, 2025 at 9:02am
2
Most recent comment from Stefan Petrov:Hi Francesca,
Thanks for reaching out to us and apologies for the delayed answer. I see that the media settings are configured to 180 x 180, but you are referring to the catalog booking form picture?� ...
Entreredes
Funcionalidad AmeliaClosed
Amelia
Updated January 28, 2025 at 8:36am
2
Most recent comment from Stefan Petrov:Hola Isra,
Gracias por contactarnos.
Desafortunadamente, esto no es posible configurarlo en Amelia. Permíteme explicarte por qué.
La capacidad mínima y máxima está vinculada al servicio en sí, n ...
Dor
ban a customerClosed
Amelia
Updated January 28, 2025 at 7:39am
6
Most recent comment from Marko Davidović:
Hello again,
You are using old version of Amelia and this was added later and you should know that we do not provide support for outdated versions of Amelia.
You can download Amelia from th ...
Francisco Nicolas
Customer filterClosed
Amelia
Updated January 28, 2025 at 7:16am
5
Most recent comment from Marko Davidović:Hello again,
You are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will ...
Amer Ahmed
Cache not updatingClosed
wpDataTables
Updated January 27, 2025 at 9:04pm
4
Most recent comment from Miloš Jovanović:Hi Amer,
My sincere apologies for all this waiting time. There was an issue for notification with our ticketing system. We solved it so it should not happen again.Please check my reply on the original ...
Krystian
Redirect after logout from Customer PanelClosed
Amelia
Updated January 27, 2025 at 2:30pm
2
Most recent comment from Stefan Petrov:Hi Krystian,
Unfortunately, there is no such option in Amelia currently. It might be possible with a third-party plugin, but since we do not have integration with any of them (even Ultimate Member), w ...
Jack
Emails not workingClosed
Amelia
Updated January 27, 2025 at 1:50pm
2
Most recent comment from Stefan Petrov:Hi Jack,
Thanks for reaching out to us.
An issue with email notifications could be caused by several reasons:
Your hosting provider is blocking all 3rd party settings and only allowing their SMTP (or ...
Kuldeep
Plugin not workingClosed
Amelia
Updated January 27, 2025 at 1:48pm
2
Most recent comment from Stefan Petrov:Hi Kuldeep,
As per the message, it appears you don’t have any categories, services, or employees created. Amelia doesn’t have anything to show on the front end for the customer to choose from. It ...
Adrian
in ability to test productClosed
Pre-purchase questions for Amelia
Updated January 27, 2025 at 1:06pm
2
Most recent comment from Stefan Petrov:Hi Adrian,
Thanks for reaching out to us. Unfortunately, we do not offer temporary licenses, but we do have a refund policy in place. You can purchase our license, test it out, and if it doesn’t mee ...