As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Simon Logan Split filter values/labelsClosed   wpDataTables   Updated April 25, 2023 at 4:02pm   2 Most recent comment from Miloš Jovanović:Hi, Simon.If i understand the use-case,  you would like to have a different "display value" that the end user can see when they choose values for filtering in a selectbox filter?-At the moment, this ... Paul Table wont show due to PHP WarningClosed   wpDataTables   Updated April 25, 2023 at 3:45pm   3 Most recent comment from Miloš Jovanović:Hi, Paul.I am delighted to hear that this has been resolved. Thank you for letting us know. Please don't hesitate to create new tickets for anything else we could assist with.We will be on stan ... Seon OShannon Table filter categories cannot be reliably savedClosed   wpDataTables   Updated April 25, 2023 at 3:37pm   29 Most recent comment from Miloš Jovanović:Hi, Seon. Sorry for another delay on the response time. -  Our developers are still working to debug this issue, they have installed the "All In One" cloned website copy and are isolating the root o ... Aurelie schmitt Get service or events informationClosed   Amelia   Updated April 25, 2023 at 3:11pm   2 Most recent comment from Uroš Jovanović:Hello Aurelie,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://fea ... Laurence Potter Karen Hornbostel Memorial Time Trial SeriesClosed   wpDataTables   Updated April 25, 2023 at 2:41pm   3 Most recent comment from Miloš Jovanović:Hi, Larry. Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... Sheryl Adding Customer as a WordPress User and q - re: appt time slotsClosed Pre-purchase questions for Amelia   Updated April 25, 2023 at 1:11pm   4 Most recent comment from Uroš Jovanović:Hello Sheryl,Thank you for clearing that up.You could set this up with some type of membership.Amelia doesn't yet have a membership feature, but it will be developed as a part of the Developer l ... Faaiz Farid Payment methods not workingClosed Pre-purchase questions for Amelia   Updated April 25, 2023 at 1:02pm   2 Most recent comment from Uroš Jovanović:Hello Faaiz,Thank you for reaching out to us.That is right, online payment methods are available only in the premium version of the plugin.Please let me know if you have any other questions. Alex Warren Automatically adding user rolesClosed   Amelia   Updated April 25, 2023 at 12:16pm   2 Most recent comment from Uroš Jovanović:Hello Alex,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featur ... Ignacio User RegistrationClosed   Amelia   Updated April 25, 2023 at 12:02pm   4 Most recent comment from Marko Davidović:Hello Ignacio,this was just a suggestion, since we do not have this option in AMelia and as we mentioned we're not sure about that, since we don't work with Membership plugins.No, the first ... Duncan Harding Getting Amelia booking form onto my websiteClosed   Amelia   Updated April 25, 2023 at 11:46am   2 Most recent comment from Marko Davidović:Hello Duncan, Thank you for reaching out to us.We went on your site and we can see the booking form on the pageAs far as wee can see the issue is resolved now.Looking forward to your reply.  Royal Media Number Range filter IssueClosed   wpDataTables   Updated April 28, 2023 at 12:01pm   8 Most recent comment from Miloš Jovanović:Hi, marchuleta.We can confirm that the first point is a bug, our QA Testing Team has reported back after detailed testing.Our developers isolated the bug, and they'll add it to their queue for f ... Giam Double Booking Issue Is Back AgainClosed   Amelia   Updated April 25, 2023 at 11:16am   20 Most recent comment from Uroš Jovanović:Hello Giam,We do not have a plan to implement it as it would mess up the experience for many users as they would have to delete extra appointments from Amelia.Please let me know if you have any other ... Michael Calendar colorsClosed   Amelia   Updated April 25, 2023 at 11:12am   7 Most recent comment from Uroš Jovanović:Hello Michael,Thank you for that.At the moment, our developers are working on redesigning the calendar page and it will be implemented in the near future.Thank you for your patience. nicola ResourcesClosed   Amelia   Updated April 25, 2023 at 10:48am   2 Most recent comment from Marko Davidović:Hello nicola, Thank you for reaching out to us.Our resource works in the opposite way than what you want to achieve. You can have one resource and you can share it with 3 employees and as soon as one ... Peter Transerring To New Host / Events MissingClosed   Amelia   Updated April 25, 2023 at 10:46am   5 Most recent comment from Uroš Jovanović:Hello Peter,Thank you for the update on this.Please let me know if you still have any issues with the new website and I will assist you with this.Looking forward to your reply.