As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

Stijn Creating single time slots in calendarClosed   Amelia   Updated April 25, 2023 at 10:44am   4 Most recent comment from Aleksandar Vuković:You're welcome, Stijn.I'm glad to hear the issue has been resolved.Please feel free to reach out to us if you have any further questions or concerns! Mohamed Fadi Al Ghrawi Assign multiple services to one employeeClosed   Amelia   Updated April 25, 2023 at 10:06am   2 Most recent comment from Marko Davidović:Hello Mohamed, Thank you for reaching out to us.We do not know what you mean by resources. You have a basic licenses and our resource feature is not available with the basic license.But in Amelia if y ... lananas1 How to create an appointment via APIClosed Pre-purchase questions for Amelia   Updated May 16, 2023 at 12:25pm   3 Most recent comment from Marko Davidović:Hello,We just got the feedback from our colleagues and they have told us that since then we have added the parameter ameliaNonce, required by WordPress for security reasons, for all backend API calls. ... Stijn Showing client names in Google CalendarClosed   Amelia   Updated April 25, 2023 at 7:44am   4 Most recent comment from Marko Davidović:Hello Stijn, You are most welcome, and we are glad that we were able to help you. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a ... Alfie Pinnock General SupportClosed   Amelia   Updated April 25, 2023 at 7:26am   2 Most recent comment from Marko Davidović:Hello Alfie, Thank you for reaching out to us.1. My client wants to reduce the price when booking multiple appointments together - Is it possible to set this up through your plugin? - Yes, and no. You ... Jason Parker Amelia/zoomClosed   Amelia   Updated April 25, 2023 at 6:55am   9 Most recent comment from Marko Davidović:Hello Jason,We do apologize for the inconvenience, I will forward this to the appropriate sector and hopefully, we will have new documentation ready soon.  tom needham Checking Cron events workClosed   Amelia   Updated April 25, 2023 at 6:21am   7 Most recent comment from Marko Davidović:Hello Tom,We can try and help out with WhatsApp but for cron, you need to reach out to your hosting provider again since this is set on your server and it part of WordPress this is not Amelia product. ... Michael Loading timeClosed   Amelia   Updated April 25, 2023 at 6:05am   4 Most recent comment from Marko Davidović:Hello Michael,That is great, once you do that the speed should increase. As we mentioned this is not related to us since everything is stored on your server.If you have any more questions please open ... Denis StepByStep only availabilityClosed   Amelia   Updated April 25, 2023 at 5:43am   2 Most recent comment from Marko Davidović:Hello Denis, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. Amelia is designed in that way and these steps can not be skipped.I'll kindly ask y ... Marco Renew for errorClosed   Amelia   Updated April 24, 2023 at 7:23pm   4 Most recent comment from Uroš Jovanović:Hello Marco,Glad to be able to assist you.Please let me know if you have any other questions. Nicholas Tan Cannot see 'Master-detail Settings' in tables page with WPDT 4.3 and MDT 1.3.5Closed   Master-Detail Tables for wpDataTables   Updated April 28, 2023 at 12:16pm   3 Most recent comment from Miloš Jovanović:Hi, Nicholas. We have checked with our QA Team, and we can confirm, as you pointed out,  the latest Master Details version 1.3.5 is no longer compatible with the older wpDataTables 4.3 version. -Our ... Brian Bell Employee booking a customer service from a packageClosed   Amelia   Updated April 24, 2023 at 6:47pm   9 Most recent comment from Uroš Jovanović:Hello Brian,Glad to be able to assist you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a few places with reviews about plugins tha ... Kahti Demba REST apiClosed Pre-purchase questions for Amelia   Updated April 24, 2023 at 6:26pm   14 Most recent comment from Miloš Jovanović:Hi, lananas1. We will need help from our 2nd Tier Team to advise you about this, because customizing Amelia in this way with custom API calls does not fall under what our support usually covers, but ... Joaquín Rolando Cabrera Ramírez Formidable Forms integrationClosed   wpDataTables   Updated April 24, 2023 at 5:31pm   2 Most recent comment from Miloš Jovanović:Hi, Joaquín Rolando Cabrera Ramírez. Thanks for reaching out to us. Sorry for the waiting time, we don't work over the weekends. - Please note : Formidable Forms integration for wpDataTables i ... akshay aggarwal multiple issues - tables & chartsClosed   wpDataTables   Updated April 24, 2023 at 4:14pm   4 Most recent comment from Miloš Jovanović:Hi, Akshay.Thank you for separating the subjects - we will go over all the tickets now.Let us know if you have any additional questions about this / 1st query here.Thanks again.