Public Tickets
Peter
Incorrect tax calculation and price when using payment linkClosed
Amelia
Updated February 7, 2025 at 2:16pm
2
Most recent comment from Stefan Petrov:Hello Peter,
Thanks for reaching out to us.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as th ...
Greg
ChargebackClosed
wpDataTables
Updated February 7, 2025 at 1:45pm
1
Most recent comment from Greg:I recently purchased a Pro Lifetime copy of wpDataTables on the premise of "premium support". I initiated a support ticket nine (9) days ago and again three (3) days ago with Zero response. This is un ...
Marta Orzechowski
Booking saved web hookClosed
Amelia
Updated February 7, 2025 at 12:48pm
9
Most recent comment from Uroš Jovanović:Hello Marta,
Thank you for your feedback! I’m glad I could clarify things for you. We’ll take your suggestion into account regarding the documentation.
If you need any further assistance in the fu ...
Natascha Vantuykom
wp usersClosed
Amelia
Updated February 7, 2025 at 12:43pm
2
Most recent comment from Uroš Jovanović:Hello Natascha,
Thank you for reaching out to us.
Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://f ...
Anthony Tissot
Time agendaClosed
Amelia
Updated February 7, 2025 at 12:35pm
4
Most recent comment from Uroš Jovanović:Hello Anthony,
Thank you for the update on this.
For that purpose, please make sure that the "Remove Google Calendar Busy Slots" option is enabled on the Amelia/Settings/Integrations/Google Calendar p ...
kelsi konchan
setting up amelia better, and how to questions about employee booking, smsClosed
Amelia
Updated February 7, 2025 at 12:29pm
2
Most recent comment from Uroš Jovanović:Hello Kelsi,
Thank you for reaching out to us.
An issue with email notifications could be caused by several reasons:
Your hosting provider is blocking all 3rd party settings and only allowing their SM ...
John Park
Multiple Bookings...Closed
Amelia
Updated February 11, 2025 at 9:42am
12
Most recent comment from Uroš Jovanović:Hello John,
Thank you for bringing this to our attention. We've noted the issue regarding pending status emails not being sent when triggered by users. Our team is looking into it, and we will wo ...
Serpieri
limit appointments per dayClosed
Amelia
Updated February 7, 2025 at 11:47am
21
Most recent comment from Uroš Jovanović:Hello Serpieri,
Apologies for the delay, it seems that for some reason, the response was not sent earlier. I just wanted to let you know that we have noted the issue, and we are actively working on it ...
Christian
No Employees optionClosed
Pre-purchase questions for Amelia
Updated February 7, 2025 at 11:28am
2
Most recent comment from Uroš Jovanović:Hello Christian,
You're not being silly at all! The reason you don't see the Employees tab is that you're using the Lite version of Amelia, which does not include the employee feature.
...
Hannes Grebin
does amelia still work with elementor popupsClosed
Pre-purchase questions for Amelia
Updated February 7, 2025 at 11:16am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
Yes, the pop-up still work with Elementor the difference now is that earlier you could use pop up only with Elementor and now you can use it without it. ...
Tomasz Tomaszewski
Paymanent managementClosed
Amelia
Updated February 7, 2025 at 11:06am
4
Most recent comment from Stefan Petrov:Hi Tomasz,
“Apply On” is where you can define the rule which will trigger the change of the appointment status, and that an action can be either order creation or order update.
So, if the appointm ...
Barbara Freudenschuss
Cumulative Layout ShiftClosed
Amelia
Updated February 7, 2025 at 10:42am
4
Most recent comment from Stefan Petrov:No problem at all, Barbara.
The loading speed isn’t directly related to Amelia itself. It primarily depends on the number of appointments, events, and other items that need to be loaded. Additionall ...
ben
Email deliverabilityClosed
Amelia
Updated February 7, 2025 at 10:16am
8
Most recent comment from Stefan Petrov:Hi Ben,
It looks like the credentials don’t work anymore. I tried using the same ones as before, but they didn’t seem to work. Have there been any changes?
Evgeniy Orlov
How to create a search widget?Closed
wpDataTables
Updated February 7, 2025 at 10:09am
2
Most recent comment from Miloš Jovanović:Hi Evgeniy,
If I understood, you wish to make Page A with the two column filters and a 'search button', then when the user clicks 'search', to get redirected to another page with t ...
Evgeniy Orlov
How to create range and radio filtersClosed
wpDataTables
Updated February 7, 2025 at 10:03am
4
Most recent comment from Miloš Jovanović:Hi Evgeniy,
As mentioned on the other tickets which have been waiting for a long time, my sincere apologies, we had some issues for notifications on this ticketing system.It has been resolved, so it s ...