As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

ray displaying eventsClosed Pre-purchase questions for Amelia   Updated June 7, 2023 at 9:27pm   2 Most recent comment from Aleksandar Vuković:Hello Ray.Thank you for reaching out to us.The Events forms are scheduled to be redesigned, so they will look different than they look now.At this time, we have only two forms for events:Events ListEv ... Brad M Amelia CustomizationClosed Pre-purchase questions for Amelia   Updated June 7, 2023 at 9:20pm   2 Most recent comment from Aleksandar Vuković:Hello Brad.I already provided a response in the other ticket, but I see you have an additional question here.3. Amelia doesn't have a registration form. If you enable the "Automatically Create ... Chance Cox Design adviceClosed   Amelia   Updated June 7, 2023 at 8:55pm   2 Most recent comment from Aleksandar Vuković:Hello Chance.Thank you for reaching out to us.Something like this is not possible with Amelia, but maybe you would be able to work around this with a membership plugin. Any membership plugin (like Mem ... Rogelio Argüello Display service slots onlyClosed   Amelia   Updated June 7, 2023 at 8:12pm   6 Most recent comment from Miloš Jovanović:Hi, Rogelio.I am delighted to hear that this has been resolved. Thank you for letting us know. Please don't hesitate to create new tickets if anything else comes up that we could assist with.- ... Russell Kozik integrating database tables with forign keysClosed   wpDataTables   Updated June 7, 2023 at 7:49pm   2 Most recent comment from Miloš Jovanović:Hi, Russell.Sorry to disappoint you, but when you create a table in our Plugin which is pulling data from a Forminator Form,this is not making a new table in the SQL Database.These kind of datatable ... Daniel error on site after php 8 upgradeClosed   wpDataTables   Updated June 7, 2023 at 7:32pm   2 Most recent comment from Miloš Jovanović:Hi, Daniel.Our plugin is being tested on PHP version 8.1.13 on our Development Testing, and we can confirm that the plugin is optimized up to that version, there are no functionality issues, just som ... Sophie Joanin Notifications doesn't workClosed   Amelia   Updated June 7, 2023 at 7:09pm   8 Most recent comment from Miloš Jovanović:Hi, Sophie. In regards to not being able to create a new Event, we found the root of this issue. You have somehow booked an Appointment while logged in to your Administrator Account. This has created ... Adrian Gurbina Formidable form math shortcodeClosed   wpDataTables   Updated June 7, 2023 at 4:33pm   5 Most recent comment from Miloš Jovanović:Hi, Adrian. Thank you for this update, i am glad that you were able to make a workaround  with PHP Code Snippet. In the meantime, our developers took an initial look, and it seems to them it might b ... Hans Swolfs Bringing anyone else in PackagesClosed   Amelia   Updated June 7, 2023 at 3:57pm   2 Most recent comment from Miloš Jovanović:Hi, Hans.At this time, this option is not available for Packages, you are correct.There are several users that already requested this,if you wish , please upvote this Feature Suggestion here : https ... Oliver Heuft Problem with Activation after buyClosed   wpDataTables   Updated June 7, 2023 at 1:14pm   2 Most recent comment from Miloš Jovanović:Hi, Oliver.If you don't see the Activation Tab in the main plugin settings, it means that you have the Lite plugin version installed. - Please follow the steps explained here,  it is a step-by ... Sebastian Klein CronClosed Pre-purchase questions for Amelia   Updated June 7, 2023 at 10:53am   4 Most recent comment from Aleksandar Vuković:You're welcome, Emily.Let me know if there's anything else I can do to help. Yi-An "previous step" is not shown on the calendarClosed   Amelia   Updated June 7, 2023 at 10:16am   6 Most recent comment from Aleksandar Vuković:You're welcome, Yi-An.Let me know if there's anything else I can do to help. Ste Customer Accounts LoginsClosed Pre-purchase questions for Amelia   Updated June 7, 2023 at 9:50am   2 Most recent comment from Aleksandar Vuković:Hello Ste.Thank you for reaching out to us.Amelia doesn't have a registration form but if you enable the "Automatically Create Amelia Customer User" option in Amelia's Settings/Roles/Custome ... Thomas Uncaught TypeError Issue with Amelia Booking on Custom User FrontendClosed   Amelia   Updated June 7, 2023 at 9:23am   14 Most recent comment from Aleksandar Vuković:You're welcome, Tom.Glad I could be of assistance. Balendu Goswami customizationClosed   Amelia   Updated June 7, 2023 at 9:03am   2 Most recent comment from Aleksandar Vuković:Hello Balendu.Unfortunately, you can't copy the CSS files like this since they are being generated automatically when there's a change on the site. They all receive a unique hash, so they ca ...