As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Francesca Kendall Calendar not workingClosed   Amelia   Updated June 8, 2023 at 3:38pm   16 Most recent comment from Miloš Jovanović:Hi, Francesca. We can see that our senior colleague has responded and he is covering your issue on the other ticket : https://tmsplugins.ticksy.com/ticket/3387589/ If i understood, it is the same iss ... Francesca Kendall URGENT - SINCE UPDATINGClosed   Amelia   Updated June 8, 2023 at 2:25pm   7 Most recent comment from Aleksandar Vuković:Hi again Francesca.Please download the new installation file from here: https://we.tl/t-4mI7DMQQInWhen you download it, update the plugin using one of the manual methods from the article below.Upda ... amano ihou can't log inClosed Pre-purchase questions for Amelia   Updated June 8, 2023 at 1:33pm   2 Most recent comment from Aleksandar Vuković:Hello amano.This issue has already been resolved in a separate ticket, so this ticket will be closed. sarmishta s Unable to connect to google calendarClosed   Amelia   Updated June 8, 2023 at 1:26pm   2 Most recent comment from Aleksandar Vuković:Hello sarmishta.You need to create an employee first. After you create the employee, edit the employee again and the Google Calendar field will appear. Muhammad Awais yesClosed Pre-purchase questions for Amelia   Updated June 8, 2023 at 1:25pm   3 Most recent comment from Aleksandar Vuković:Thank you, Muhammad, but we're not interested. Jeanine Ruder PackagesClosed Pre-purchase questions for Amelia   Updated June 8, 2023 at 1:22pm   5 Most recent comment from Aleksandar Vuković:Hi again, Jeanine.Can you please record your screen for me, showing me how I can replicate this issue?After that, please provide me a temporary WP-admin (administrator) user for your site where this ... Robert Amelia plug-in not loadingClosed Pre-purchase questions for Amelia   Updated June 8, 2023 at 1:20pm   8 Most recent comment from Aleksandar Vuković:Hello Robert.Thank you for letting us know this was resolved.Please feel free to reach out to us if you have any further questions or concerns! Mateusz Przybysz Appoitment posibilitiesClosed Pre-purchase questions for Amelia   Updated June 8, 2023 at 1:10pm   2 Most recent comment from Aleksandar Vuković:Hello Mateusz.Thank you for reaching out to us.The availability of services is determined by the Work Hours and Special Days of your employees. If the employees have working hours from Mon - Fri, fr ... Thabang Monyamane How to set maximum value to fieldClosed   Master-Detail Tables for wpDataTables   Updated June 8, 2023 at 12:44pm   2 Most recent comment from Miloš Jovanović:Hi, Thabang. It is not possible to add a "has to be less than 100" as part of a Formula Column, because in the Formulas of our Plugin, you can only use Basic math operations. I just made a Test, for ... Lawrence B Knowles New Order NotificationsClosed   Amelia   Updated June 8, 2023 at 12:32pm   13 Most recent comment from Aleksandar Vuković:Please let us know if you still need some assistance Lawrence. TonyF Advanced Column Filter SizeClosed   wpDataTables   Updated June 8, 2023 at 11:55am   6 Most recent comment from Miloš Jovanović:Hi, TonyF.I am glad it helps and we covered all the remaining questions.Please don't hesitate to create new tickets for anything else we can assist with.Our policy is to keep one subject per tick ... Jean-Michel Chemin Problem UX phone fields formClosed   Amelia   Updated June 8, 2023 at 11:45am   3 Most recent comment from Aleksandar Vuković:Thank you for letting us know you were able to solve this, Jean-Michel.Check out the previous ticket (https://tmsplugins.ticksy.com/ticket/3386975) if you need more flexibility with this. Frederike Falke NO ENVATO INVOICE - BUT CLIENT, DEAL BREAKER QUESTIONClosed Pre-purchase questions for Amelia   Updated June 8, 2023 at 11:15am   2 Most recent comment from Aleksandar Vuković:Hello Frederike.The WooCommerce integration is only used for payments, so there's no support for WooCommece Memberships or any other WooCommerce add-on.The only workaround would be to limit acc ... Esther Cornils events lasting several daysClosed   Amelia   Updated June 8, 2023 at 10:46am   13 Most recent comment from Miloš Jovanović:Hi, Esther.No problem, i am happy to advise.Thank you for the kind words.Those are the current possibilities in terms of combining appointment bookings with Event bookings.I hope you'll be able ... Sandy speedClosed   Amelia   Updated June 8, 2023 at 10:41am   6 Most recent comment from Aleksandar Vuković:Hi again Sandy.Our developers confirmed this is coming from elsewhere. Not from Elementor, but from WP Rocket. There's a lazy-load script that doesn't load all data on a mobile device until ...