As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Public Tickets

Martin Pechovský shortcode - type fieldClosed   wpDataTables   Updated July 18, 2023 at 4:32pm   2 Most recent comment from Miloš Jovanović:Hi Martin, can i please take a closer look at this main table, and also at the foreign Table where the values are being pulled from? I am not sure if this can work in our Plugin until we see more det ... Kyle Henriksen Can't Edit SettingsClosed   wpDataTables   Updated July 18, 2023 at 4:02pm   8 Most recent comment from Miloš Jovanović:Hi Kyle,yes, it is a terrible shame that the Elementor Cloud Hosting is not fully compatible with our wpDataTables for the time being.We had a couple of users before who changed their Hosting Provide ... divilogy Customize event view calendarClosed   Amelia   Updated July 18, 2023 at 1:16pm   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.You can customize this form from the Amelia/Customize page. Since it does not include every single element, you can customize certain elements with the use of CS ... Grinvydas Špelveris Notification according to locationClosed   Amelia   Updated July 18, 2023 at 1:07pm   2 Most recent comment from Uroš Jovanović:Hello Grinvydas,Thank you for reaching out to us.At the moment, it is only possible to send specific notifications per service, not per location.Please let me know if you have any other questions. Nicholas Diack Showing Times on Client Calendar DisplayClosed   Amelia   Updated July 18, 2023 at 12:56pm   2 Most recent comment from Uroš Jovanović:Hello Nicholas,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://fea ... Sandi Goldring Schedule trial for new customerClosed   Amelia   Updated July 18, 2023 at 12:51pm   2 Most recent comment from Uroš Jovanović:Hello Sandi,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featu ... Matthias Wrong paymentsClosed   Amelia   Updated July 18, 2023 at 12:48pm   28 Most recent comment from Uroš Jovanović:Hello Matthias, We will continue our conversation on the other ticket you created: https://tmsplugins.ticksy.com/ticket/3249838/I will respond to it as soon as possible. Stefano Pola plugin feature requestClosed Pre-purchase questions for Amelia   Updated July 18, 2023 at 12:26pm   2 Most recent comment from Stefan Petrov:Hello Stefano, thanks for showing interest in our plugin. This scenario can be done but with some workarounds, and not completely as you described. We have a feature called "services". You can make 5 ... Gabriel General questionClosed Pre-purchase questions for Amelia   Updated July 18, 2023 at 11:36am   4 Most recent comment from Uroš Jovanović:Hello Gabriel,Thank you for reaching back out to us.You can enable the option for the employees to set their own prices for each service that they are assigned.Yes, you can see that from the Amelia/Da ... Ivan Not showing appointment in backend but showing in google calendarClosed   Amelia   Updated July 18, 2023 at 11:26am   4 Most recent comment from Uroš Jovanović:Hello Ivan,Glad to hear that the issue has been resolved.Please let me know if you have any other questions. Julia PublishPress Capabilities not workingClosed   Amelia   Updated July 18, 2023 at 11:15am   4 Most recent comment from Marko Davidović:Hello Julia,You can give WP users one of the four standard roles that you have in Amelia and each of them has access to backe end.AdminManager - same as admin but it can not delete stuffEmployee - t ... Marco Notification package purchased without booking?Closed   Amelia   Updated July 18, 2023 at 11:12am   7 Most recent comment from Marko Davidović:Hello Marco,You are most welcome, we try to help as best as we can but some features are not available at this time.If you have any more questions please open a new separate ticket for each question  ... Rick Problem with display of input maskClosed   Amelia   Updated July 18, 2023 at 10:58am   6 Most recent comment from Marko Davidović:Hello Rick, You are most welcome, and we are glad that we were able to help you. And we do apologize for the missing reply this happens extremely rarely. If you have any more questions please open an ... chintan Infinite loadingClosed Pre-purchase questions for Amelia   Updated July 18, 2023 at 10:56am   2 Most recent comment from Marko Davidović:Hello chintan, Thank you for purchasing our product, and for reaching out to us. If you already have our licenses, please write to us in the Amelia category. The reason we ask you to do this is that ... Chris Default Attendee StatusClosed   Amelia   Updated July 18, 2023 at 10:37am   2 Most recent comment from Uroš Jovanović:Hello Chris, Thank you for reaching out to us. Unfortunately, there are currently no such options with Amelia's built-in features. You can suggest that feature on the following link: https://fe ...