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Public Tickets

Wilkenson NotificationsClosed   Amelia   Updated April 12, 2023 at 11:05am   2 Most recent comment from Uroš Jovanović:Hello Wilkenson,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ ... Ulli Springett how to issue refundsClosed   Amelia   Updated April 12, 2023 at 10:54am   2 Most recent comment from Marko Davidović:Hello Ulli, Thank you for reaching out to us.I'm afraid, at the moment there's no feature for refunding Customers in Amelia.Therefore, refunds should be proceeded manually through the paymen ... Fernando Martinez Phone vizualization problemClosed   Amelia   Updated April 12, 2023 at 10:53am   7 Most recent comment from Uroš Jovanović:Hello Fernando, Thank you for clearing the problem up. Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have insta ... Kaye Question about functionalityClosed Pre-purchase questions for Amelia   Updated April 12, 2023 at 10:35am   4 Most recent comment from Marko Davidović:Hello Kaye, Thank you for reaching out to us. Yes, this is possible. In Amelia, working hours and working days of service depend on employee working hours. You determine the working hours of the empl ... Ivo Müller Change Color Catalog Booking FormClosed   Amelia   Updated April 12, 2023 at 9:57am   2 Most recent comment from Marko Davidović:Hello Ivo, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. The colors change at random. This is how it is designed at this time.I'll kindly ask ... Lionel Calendar viewClosed   Amelia   Updated April 12, 2023 at 9:28am   2 Most recent comment from Marko Davidović:Hello Lionel, Thank you for reaching out to us.1. When you turn off the option called allow admin to book at any time in settings/role settings then you will see the work hours from what you have set ... Christian Adjustment Needed for Payment Link Feature to Handle Service ModificationsClosed   Amelia   Updated April 12, 2023 at 9:15am   4 Most recent comment from Uroš Jovanović:Hello Christian,Thank you for clearing that up. I will have this passed to our developers and hope that it will be implemented in the way that you mentioned in the future.Please let me know if you hav ... Liaodin ​Can I add any fields in the event add custom fields?​Closed   Amelia   Updated April 12, 2023 at 8:09am   4 Most recent comment from Marko Davidović:Hello Liaodin, You are most welcome, and we are glad that we were able to help you. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are ... Julia Add extras to packagesClosed   Amelia   Updated April 12, 2023 at 7:05am   2 Most recent comment from Marko Davidović:Hello Julia, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. But we plan to implement this option in the future. We do not have an eta at this time.I ... Roger Murillo QuoteClosed   Amelia   Updated April 12, 2023 at 6:12am   4 Most recent comment from Marko Davidović:Hello Roger,Unfortunately, currently, this feature is not built-in in Amelia. We do not have such option and we can not think of any workaround. The only thing that we can think of is that you set you ... Norman Gabalin Deposit payment optionClosed   Amelia   Updated April 12, 2023 at 6:00am   2 Most recent comment from Marko Davidović:Hello Norman, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. If a deposit is enabled it will be set as a default method but customers can pay the fu ... Kaye Problem Adding Employee from WP UsersClosed   Amelia   Updated April 12, 2023 at 5:53am   2 Most recent comment from Marko Davidović:Hello Kaye, Thank you for reaching out to us.You can not be Admin and manager to admin and employee, etc at the same time since this leads to conflict within the plugin. You need to have only one role ... Syed Omar User Uploads Excel DataClosed   wpDataTables   Updated April 11, 2023 at 7:11pm   2 Most recent comment from Miloš Jovanović:Hi, Syed.If you mean for users to upload a file that already has the data source,rather than having to manually update each cell by cell;we have this feature where you can upload CSV/Excel or Google ... Jamie Plugin Vulnerability and PurchaseClosed Pre-purchase questions for wpDataTables   Updated April 11, 2023 at 6:36pm   2 Most recent comment from Miloš Jovanović:Hi, Jamie.  The vulnerability was found in the full/premium version of wpDataTables version 3.4.1, so all premium versions before that can be affected. Lite version does not have these functionaliti ... Dennis Add Link to TextClosed   wpDataTables   Updated April 11, 2023 at 5:37pm   6 Most recent comment from Miloš Jovanović:Hi, Dennis.Apologies that i missed that question.Yes, our developers and the QA Team are testing and optimizing all our plugin features and options for all the major browsers, such as Chrome, Mozilla ...