Hello chintan,

Thank you for purchasing our product, and for reaching out to us.

If you already have our licenses, please write to us in the Amelia category. 

The reason we ask you to do this is that there has been a lot of abuse. Because if the license has expired and the subscription has not been renewed, these users do not have access to our support, the same applies to licenses that are purchased through Envato. 

Licenses purchased through Envato have access to our support for only 6 months when that time period has to elapse they have to contract Envato to extend the time for support.

We hope you understand.

1. There are several errors in your console

2. ERR_BLOCKED_BY_CLIENT is a common error message that appears in Google Chrome when the browser is unable to load a website. It usually indicates that the browser has been blocked from loading a resource, such as an image or script, by an extension or antivirus software installed on your computer.

3. The HyperText Transfer Protocol (HTTP) 401 Unauthorized response status code indicates that the client request has not been completed because it lacks valid authentication credentials for the requested resource. Error or typo in the website's URL. Outdated cookies or browser cache.

4. 404 is a status code that tells a web user that a requested page is not available. 404 and other response status codes are part of the web's Hypertext Transfer Protocol response codes. The 404 code means that a server could not find a client-requested webpage.

So please address those first and once you do please let us know how it goes.

Looking forward to your reply.