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Public Tickets

Anais New zoom integration not workingClosed   Amelia   Updated May 31, 2023 at 4:57pm   2 Most recent comment from Aleksandar Vuković:Hello Anais.This happens if you missed something when creating the new app. I faced the same issue because I forgot to add the scopes, so please go over these points:1. Make sure you're on the ... Richard Working HoursClosed   Amelia   Updated May 31, 2023 at 4:48pm   2 Most recent comment from Aleksandar Vuković:Hello Richard.Thank you for reaching out to us.When I check the front-end site, I can see that the service is offered from 08:00 - 15:00, so there's a 2-hour discrepancy with what you configured ... Aarón Language mistake on "from" price in FinnishClosed   Amelia   Updated May 31, 2023 at 4:34pm   10 Most recent comment from Aleksandar Vuković:You're welcome, Aarón.Please feel free to reach out to us if you have any further questions or concerns! Lucy PayPal Pay in 3Closed Pre-purchase questions for Amelia   Updated May 31, 2023 at 4:34pm   2 Most recent comment from Aleksandar Vuković:Hello Lucy.Thank you for reaching out to us."Pay in 3" should be configured on your PayPal account, if I'm not mistaken. When I check out the PayPal integration, and test it with Sandbox credenti ... Raghav Sarda About email and sms booking notificationsClosed   Amelia   Updated May 31, 2023 at 4:17pm   4 Most recent comment from Aleksandar Vuković:Hello again Raghav.We don't provide live/phone support.Please check out the two articles below:Setting up SMTP with GmailSetting up SMTP with Microsoft (hotmail, outlook, live, and office365 emai ... Carlos Alberto Agregar un estatus TerminadoClosed Pre-purchase questions for Amelia   Updated May 31, 2023 at 3:35pm   2 Most recent comment from Aleksandar Vuković:Hello Carlos.Thank you for reaching out to us.At the moment, Amelia only has "Pending", "Approved", "Canceled", "Rejected", and "No Show" statuses.There is no way to modify any of these, and we haven& ... Alejandro LA INTEGRACION DE GOOGLE CALENDAR NO FUNCIONAClosed   Amelia   Updated May 31, 2023 at 3:02pm   4 Most recent comment from Aleksandar Vuković:Hello Alejandro.Thank you for letting me know the issue was fixed.Please feel free to reach out to us if you have any further questions or concerns! Oliver Twynham Table LinkingClosed Pre-purchase questions for wpDataTables   Updated May 31, 2023 at 3:00pm   4 Most recent comment from Miloš Jovanović:Hi, Oliver.Yes, you can have all these tables as SQL Tables in your database, and they will be editable by our plugin,as long as you follow what we noted before, for the limitations on Editing.So, if ... Jakub RefundClosed   Amelia   Updated May 31, 2023 at 2:52pm   2 Most recent comment from Aleksandar Vuković:Hello Jakub.Once you submit a refund request, it takes 5 - 7 business days for the refund to go through.If you haven't received it already, you'll receive it soon. modimple Recurring AppointmentClosed Pre-purchase questions for Amelia   Updated May 31, 2023 at 2:45pm   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.WIth the recurring appointment option, you can choose to either pay for all of the appointments at once, or pay only the first, and the rest of the appointments ... Adam Henderson Cancel Event IssueClosed   Amelia   Updated May 31, 2023 at 1:53pm   2 Most recent comment from Uroš Jovanović:Hello Adam,Thank you for reaching out to us.At the moment, this is how it works as only the admin user can cancel an event in Amelia.You can suggest that feature on the following link: https://featu ... rhonda getting paid through AmeliaClosed   Amelia   Updated May 31, 2023 at 1:26pm   2 Most recent comment from Uroš Jovanović:Hello Rhonda,Thank you for reaching out to us.Amelia does not have the ability to collect money as that is done directly through the selected payment method (Stripe, PayPal..), meaning that the money ... Alican Step Booking Not WorkClosed   Amelia   Updated May 31, 2023 at 1:11pm   8 Most recent comment from Uroš Jovanović:Hello Alican,Thank you for your patience.The reason why the form is not visible for non-logged-in users is not in Amelia, but instead in your security settings. They're either configured in a Se ... Mike and Stephie Adding toClosed   Master-Detail Tables for wpDataTables   Updated May 31, 2023 at 12:38pm   4 Most recent comment from Miloš Jovanović:Hi, Mike and Stephie.Thank you very much for understanding, once again apologies for the delayed between the replies.Can you tell me is this use-case different from the one we covered on your other ti ... Louisa Morgan Prices not updating properlyClosed   Amelia   Updated May 31, 2023 at 9:58am   19 Most recent comment from Uroš Jovanović:Hello Louisa,Glad to hear that the issue has been resolved.Please let me know if you have any other questions.